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The Ellesmere Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ellesmere Hotel

Exterior
Bar (on property)
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Reception
Lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
11 Wilmington Square, Eastbourne, England, BN21 4EA
  • Congress Theatre
    1 min walk
  • Devonshire Park Theatre
    3 min walk
  • Eastbourne Beach
    4 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    61 min drive

Room options

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ground Floor (Compact)

Free WiFi

Double Room, Ground Floor (Compact)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Cromwell House

Free WiFi
Tennis court
Breakfast available
4.1 out of 5, Very good, (145)
The price is CHF 101
for 1 night
includes taxes & fees
13 Dec - 14 Dec
Cromwell House

About this property

The Ellesmere Hotel

Hotel in Eastbourne with a bar
This hotel features a bar/lounge, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
The Ellesmere Hotel offers 15 accommodations with DVD players and coffee/tea makers. 22-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The Ellesmere Hotel, you're just a quick walk from Congress Theatre. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and TV in a common area
  • Steps from Congress Theatre and Western Lawns
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ellesmere Hotel, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Ellesmere Hotel also features express check-in, express check-out, and a television in common area.
For a fee, guests can enjoy a buffet breakfast daily.

Languages

Czech, Dutch, English, Estonian, French, Georgian, German, Hungarian, Irish, Latvian, Lithuanian, Norwegian, Polish, Russian, Slovak, Slovenian, Swedish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at The Ellesmere Hotel.

Property is also known as

Ellesmere Hotel Eastbourne
Ellesmere Hotel
Ellesmere Eastbourne
The Ellesmere
The Ellesmere Hotel Hotel
The Ellesmere Hotel Eastbourne
The Ellesmere Hotel Hotel Eastbourne

The Ellesmere Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 72 reviews" "
Rating 8 - Good. 29 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 9 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
overnight stay was very comfortable
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property very tired, but everything I needed for 2 nights in room and shower both worked well and had non-slip surface and grab handle - something that more expensive places often fail on. Staff friendly and helpful and breakfast was good.
Stayed 2 nights in Nov 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Allan

Stayed 2 nights in Oct 2019

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Every body on site were very friendly, polite and helpful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Douglas

Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing property was an accident waiting to happen
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area despite being in the centre of the area.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No good WIFI in upper room. Provided a room with broken door of toilet.
Stayed 4 nights in Aug 2019

6/10 Okay

RICHARD

Stayed 1 night in Aug 2019

10/10 Excellent

J

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful. Great location with easy links
Stayed 3 nights in Jul 2019

8/10 Good

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quiet Location off the main drag was good with some nice eateries round the corner. Owners were really helpful and friendly although let down by the (forgetful?) housekeeping. The facilities and decor were somewhat in need of TLC but on balance enjoyed the stay
Stayed 2 nights in Aug 2019

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful hotel
The room was tiny and very hot and cramped the overall state of the property beds an overhaul very disappointed no free parking like they advertise check out is 10.30am not 11am like the app says very over priced at £71 a night
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ha qui was amazing there and ready whatever time you have to check in. There are microwaves, irons and spare coffee on the lower ground floor which saves your life if your travelling with a little one and need to heat up their milk. The only problem was we slept on the top floor and the first night we had a lot of heavy rain and the window and wall was leaking. The room was comfortable and felt like home but it was a bit dusty. But overall it was a good stay but with a few amendments it could be excellent because they definitely deserve another star.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The mattresses were old and uncomfortable, bed sheets and duvet covers outdated needs upgrading. The room furniture needs to be changed for a modern look. Other than that breakfast was great and location was great.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very near promenade and nice restaurants near by. Furnishings and decor very tired
Stayed 4 nights in Jul 2019

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking rooms for the price
Our stay was great the rooms were nice clean spacious the beds really comfy the staff really friendly and helpful and a great location
Stayed 3 nights in May 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for weekend breaks.
Close to seafront, friendly staff, delicious breakfast, only negative was the wi-fi was rubbish!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was extremely nice and welcoming. Great location. Breakfast for an additional £10 was good and there was plenty of food freshly cooked. Parking is normal street parking on the road. Pets are allowed. Interiors might be old, but this is a typical old-style English hotel - you know what you get.
Stayed 1 night in Apr 2019

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet good value hotel near the Wish Tower.
Nice quiet location, close to front. Easy to park, close to the theatres, tennis and central for shops and all transport links. A friendly and caring owner, we had a warm comfortable room. The decor is adequate; remember that the building is in a line of Victorian town houses - so do not expect 1970's architecture or chic design. It is clean, welcoming and a good base for the local area. We had everything we needed and no request was too much, we could have paid twice as much; and then received less service. So overall our experience was like the breakfast - very good, thank you.
Stayed 2 nights in Apr 2019