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The Grand Hotel Eastbourne

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel Eastbourne

Terrace/patio
Sports facility
Indoor pool, seasonal outdoor pool, pool loungers
Garden
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Western Lawns
    1 min walk
  • Eastbourne Beach
    1 min walk
  • Congress Theatre
    5 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    59 min drive

Room options

View all photos for Classic Superior Room

Premium bedding, in-room safe, individually decorated, desk

Classic Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated, desk

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated, desk

Classic Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, individually decorated, desk

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View | Premium bedding, in-room safe, individually decorated, desk

Junior Suite Side Sea View

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse) | Premium bedding, in-room safe, individually decorated, desk

Penthouse (Penthouse)

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, in-room safe, individually decorated, desk

Suite (Master)

  • 81 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated, desk

Suite

  • 58 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Inland Room

Superior Inland Room | Premium bedding, in-room safe, individually decorated, desk

Superior Inland Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Grand Hotel Eastbourne

Luxury hotel on the beach, with indoor pool
Catch some rays at the beach or spend the day relaxing at The Grand Hotel Eastbourne's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Grand Hotel Eastbourne offers 152 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Health Club has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Grand Hotel Eastbourne. During your stay, you're just a quick walk from Western Lawns. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with body treatments, hot stone massages or body scrubs at Health Club
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Steps from Western Lawns and Eastbourne Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Grand Hotel Eastbourne offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and a steam room are also featured at the luxury The Grand Hotel Eastbourne.

This 5-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.
Mirabelle Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.
Garden Grill – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill
  • Mirabelle Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1875
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

  • The seasonal pool will open on 01 April and close on 03 November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Y

Stayed 6 nights in Sep 2024

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class stay with staff who care
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding in Eastbourne. The staff were amazing and they were always more than happy to make our stay extra special. We thoroughly enjoyed our time down by the coast, thank you!
Stayed 6 nights in Aug 2024

4/10 Poor

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated, damp and overpriced. This property does not align with other hotels that advertise themselves as ‘five stars’. Moderate your expectations before you stay.
Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Exquisite service
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Good font desk staff to help me checked in, it was very smooth.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. Very impressive imposing building. Loved the outdoor swimming pool and the spa. Live music and singer in the evenings was a bonus! Doesn’t quite meet 5 stars for me though, perhaps 4 star more appropriate. Had to chase up for bath towels. One tiny bar of soap between the two of us for 4 days,cleaner left duster in our room, had to chase up toast at breakfast etc. Upon arrival we were allocated what must be one of their worst rooms - very small overlooking roof! Asked to change room and was allocated a better one quite promptly. Inside the hotel needs a refresh. It got very warm and stuffy in dining room and in bedrooms which don’t have a balcony.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

John, Hither Green

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed was incredibly bad. Water pressure was bad. When I told the receptionist I was treated like an inconvenience. Avoid.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with exceptional facilities
Great hotel amazing facilities the outside pool was divine like a bath felt like we were on holiday. Great value for exceptional stay! Cannot fault this hotel we will be back thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel, in a central location. Highly attentive and thoughtful staff. The interior areas were luxurious and felt like a historical discovery lay at every turn. Good choice of vegetarian and non-veggie food at breakfast. The only minor downside was the view from our room was over the inner side of the hotel which overlooked service areas - though at least it was blocked by a blind. Be prepared to pay extra for a sea view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely reserve your parking, thankfully we managed to get parked outside hotel but it gets busy. Stunning building, great facilities and amazing staff
Stayed 1 night in Aug 2024

10/10 Excellent

Line

Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
The Grand is one of our favourite hotels and again lived up to expectation.
Stayed 1 night in Aug 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand stay at The Grand Eastbourne!
Great stay at The Grand Eastbourne. Huge room, friendly professional staff, great service, good cleanliness everywhere. Staff overheard that it was our anniversary & they kindly left a card & chocolates in our room. Lovely stay!
Fabulous crab sandwiches with a cup of soup!
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grand stay at the Grand Hotel.
Whilst this hotel is expensive it’s a truly lovely experience to step back in time with the traditional decor and service, comfortable, clean rooms with both an indoor and outdoor pool, breakfast offers great variety, quality and service, dinner menu looks great for adults but not really for children.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastbourne - August 2024
Excellent hotel - both facilities, food and drink. Staff very helpful and friendly.
Stayed 7 nights in Aug 2024

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible experience Cleanliness was really bad, suffered from dust all over And dirty floors. Food was awful, asked for veal and it was fried with fish oil, i am allergic to fish and had to ask them to chance, sadly it came back the same plate only took off the bread crumbs that covered it. Bath room cleaning and carpet are awful Over priced Need really to file a complaint Can someone contact me regarding this matter
Stayed 1 night in Aug 2024

10/10 Excellent

Murad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in May 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus, Loughton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was most enjoyable - we only had two observations: the first was that it was surprising that our room did not have air conditioning. The weather was very hot and we certainly needed it. The second was that it was odd to have to book an exact breakfast time. When on holiday it's nice not to set an alam and to get down to breakfast whenever ready!
Stayed 3 nights in Jul 2024

6/10 Okay

Nicholas

Liked: Staff & service
Stayed 1 night in Aug 2024