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GrandStay Residential Suites - Eau Claire

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GrandStay Residential Suites - Eau Claire

Exterior
Indoor pool, pool loungers
Executive Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
5310 Prill Rd, Eau Claire, WI, 54701
  • Oakwood Mall
    7 min walk
  • Lowes Creek County Park
    5 min drive
  • Chaos Waterpark
    5 min drive
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    14 min drive

Room options

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Suite, 2 Bedrooms, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Executive Studio Suite, 2 Queen Beds, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

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About this property

GrandStay Residential Suites - Eau Claire

Hotel with free breakfast, a quick walk to Oakwood Mall
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around GrandStay Residential Suites - Eau Claire. During your stay, you're just a quick walk from Oakwood Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Oakwood Mall and a 4-minute drive from University of Wisconsin-Eau Claire
GrandStay Residential Suites - Eau Claire offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly GrandStay Residential Suites - Eau Claire. Self parking is free.

This Eau Claire hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1002 reviews" "
Rating 8 - Good. 274 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a major problem with Hotels.com, but the Grandstay Residential Suites was excellent. We have stayed here three times and always had great customer service, a nice breakfast, and have really enjoyed the suites for traveling with young kids (bedrooms with real doors, not just a low dividing wall, and the kitchenette stocked with cookware & dishware). However, when we arrived, the hotel had no record of us having changed our dates of arrival, even though hotels.com had sent me a confirmation email of the changes that I had made. This is not the first time (involving different hotels in different cities) that we have had issues that were hotels.com's fault, not the local hotel's. We will continue to stay at the Grandstay every time we're in Eau Claire, but we will book directly with the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Stayed 1 night in Sep 2024

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check-in. Spacious room. A/C worked well on a hot day. Breakfast was good. Suggestion: having 1 waffle iron causes a back up. Many people enjoy Belgian waffles, how about adding a second iron?
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stairwells were filthy, room very dated, hotel is in need of a refresh. Breakfast was terrible.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the large kitchenette, especially for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Garth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, everything was in great shape.
Stayed 1 night in Sep 2024

10/10 Excellent

Dona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Dona

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice a big
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Amenities
Enjoyed our stay. Love the suite style room.
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
C
Stayed 1 night in Sep 2024

10/10 Excellent

Ann, Marshfield

Liked: Cleanliness, staff & service, property conditions & facilities
It’s such a great hotel to meet up with friends. Love the rooms with kitchens and living area.
Stayed 1 night in Sep 2024

8/10 Good

Diocelina

Business traveller
Liked: Amenities
Poor breakfast. I was trying to eat a oatmeal, it was no hot water available. I found some water with a “hot water “ sign . It wasn’t hot, so I had to go with out eating my oatmeal.
Stayed 1 night in Sep 2024

10/10 Excellent

Vince

Clean
Stayed 1 night in Sep 2024

6/10 Okay

Terra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Although the AC was set at 68 degrees in our room, the carpet, bedding, towels felt damp and even our clothing. Was surprised that there was no AC on in the hallways or elevator. Did not like the brand of bar soap and toilet paper provided. We went out and purchased our own products. Would stay here again, because the staff was great and the room suite accommodations are wonderful. Will be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane, South Bend

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very nice
Stayed 1 night in Aug 2024

2/10 Terrible

olga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very dirty and creepy
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Door didn’t work properly. Tv in bedroom had no service. Only stayed 1night so was ok. It was clean.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay at GrandStay Suites! The room was very roomy and clean. It was nice to have the bedroom separate from the living room/ kitchen. Very clean.
Stayed 1 night in Aug 2024

8/10 Good

ronald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
GOOD VALUE, GOOD BREAKFAST OPTIONS, POOR ROOM SERVICE
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand stay
nice clean pleasant, good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was amazing and friendly. Breakfast was great! Cleaning not the best in the room😬 there was a dirty Kleenex on window, food left in the freezer from someone else and the bathroom smelled musty.
Stayed 1 night in Aug 2024

8/10 Good

Judy

Travelled with family
Liked: Property conditions & facilities
The bed in 101 was awful felt every time you moved sunk down in the middle air vent blew right on your face in bed advised lady at check out she wasn’t to concerned made excuses that beds were new 2 years ago and since they are an extended stay hotel maybe 1 person slept in there a long time not very professional
Stayed 1 night in Aug 2024