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Four Points Flex by Sheraton Edinburgh

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Edinburgh

Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Standard Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Studio, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board
Efficient Double | Bathroom | Shower, free toiletries, hair dryer, towels
Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Place, Princes Street
    ‪1 min walk‬
  • Place, Princes Street Gardens
    ‪3 min walk‬
  • Place, Edinburgh Castle
    ‪9 min walk‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout curtains, iron/ironing board

Efficient Double

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Double Room With Double Bed

  • Sleeps 2

Efficient Double, Efficient Room, 1 Double

  • Sleeps 2

Family, Family Room, 1 Double Or 2 Twin Bunk

  • Sleeps 4

Standard Studio, Studio, 1 Double, Sofa Beds: 2

  • Sleeps 4

Larger Studio, Larger Studio, 1 King, Non-Private Sofa Bed

  • Sleeps 4

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About this property

Four Points Flex by Sheraton Edinburgh

Hotel in Edinburgh, 3-minute walk to Princes Street Gardens
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around Four Points Flex by Sheraton Edinburgh. During your stay, you're just a quick walk from Princes Street. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 3-minute walk from Princes Street Gardens and 8 minutes on foot from Edinburgh International Conference Centre
Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi.

This 3-star Edinburgh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (81 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.3 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Four Points Flex by Sheraton Edinburgh Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1012 reviews
Rating 8 - Good. 344 out of 1012 reviews
Rating 6 - Okay. 166 out of 1012 reviews
Rating 4 - Poor. 67 out of 1012 reviews
Rating 2 - Terrible. 34 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Giuliana K

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Oct 2025

8/10 Good

Shang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Wai Yin

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

8/10 Good

Jonathan, Stanton St Quintin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, comfortable bed, friendly reception. Otherwise a basic hotel, little bit noisy (other rooms) and “a bed for the night”.
Stayed 2 nights in Oct 2025

10/10 Excellent

YUQIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service

Small, small rooms

We had a good stay and the location is excellent. The rooms however are so small as to be uncomfortable for two people staying there.
Stayed 1 night in Oct 2025

10/10 Excellent

Genevieve, NAVAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The room was comfortable and staff was just lovely, with excellent food and tourism recommendations. The only thing to keep in mind is that it's on a fairly busy street, so those noises might carry in, and be prepared for that. But hey, really can't beat the location!
Stayed 2 nights in Oct 2025

8/10 Good

Taleah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to all the sights, food and shopping. Friendly staff. The rooms were clean and comfortable
Stayed 4 nights in Sep 2025

8/10 Good

Sandra, Odder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect. Only problem was noise from the night club downstairs. Not the hotels fault of course, but I was awake at 0300 on a Friday night. I would stay again though. Very clean and new.
Stayed 2 nights in Oct 2025

8/10 Good

michiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite, which was nice but street noise was very loud
Stayed 1 night in Oct 2025

2/10 Terrible

EDUARDO

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Super small room, small bathroom and no private car access to the property. You have to access the property by foot, bus or taxi only. Also there is a lack of information regarding the off site parking, you have to validate your ticket at the reception before move your car out of the parking lot. There is no in and out benefits, I suggest you leave the car parked all the time. This was the smallest room I have ever been in a hotel in my life, I got surprised Marriot put their name here.
Stayed 1 night in Sep 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking since our trip to the Highlands was canceled mid trip due to Storm Amy. It was perfect, staff was very friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

MaryAnne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First of all, the staff were amazing and the location was really great. However, the rooms are so small that there is no place to put one’s luggage. I our first room, the furniture was broken and the shower so small you couldn’t turn around in it. I asked to be moved, and the responsive staff did that right away. The second room was better and more comfortable.
Stayed 4 nights in Oct 2025

6/10 Okay

Maria

Travelled with group
Disliked: Cleanliness
Cleaner forgot to replace towels
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay, rooms were clean and recently refurbished. Very conveniently situated close to transport and restaurants. We had 3 adults in our group so it was great to be able to get a studio with our own kitchenette. Staff were extremely helpful, providing bag storage and recommendations for dining and attractions. The only negative was the noise from a nearby nightclub, some of us needed earplugs in order to sleep. We couldnt hear any traffic noise, only music.
Stayed 3 nights in Sep 2025

10/10 Excellent

trevor j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wish we could have stayed longer
Stayed 3 nights in Sep 2025

6/10 Okay

Melanie

Travelled with family
They have changed the name of the hotel, but did not inform guests. We wondered the street for a couple hours until we were told by a clerk in a store.
Stayed 2 nights in Sep 2025

6/10 Okay

Lori

Stayed 2 nights in Sep 2025

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lobby staff was friendly and professional. The lobby itself was underwhelming and the room and experience was below what I have come to expect from Sheraton in the U.S.
Stayed 2 nights in Sep 2025

6/10 Okay

Caroline

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When we got to our room we had an unflushed toilet and a dirty towel on the floor. We had a broken tv as well and didnt get help for it until the third time we asked staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mihai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025