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Hilton Edinburgh Carlton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Edinburgh Carlton

Interior entrance
Interior entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Restaurant
Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Royal Mile
    2 min walk
  • Pret a Manger
    1 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station)
    2 min walk
  • Edinburgh (EDI)
    28 min drive

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club lounge access | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed (Lounge Access)

Junior Suite, 1 King Bed (Lounge Access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Edinburgh Carlton

Eco-certified Edinburgh hotel in Edinburgh City Centre with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Hilton Edinburgh Carlton. During your stay, you're just a quick walk from Edinburgh Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Royal Mile and 10 minutes on foot from Edinburgh Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Hilton Edinburgh Carlton.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
1900 Brasserie – On-site brasserie.
1900 Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 27.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1900 Bar
  • 1900 Brasserie

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 27.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 117 out of 1008 reviews" "
Rating 4 - Poor. 63 out of 1008 reviews" "
Rating 2 - Terrible. 47 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was terrible. Was in middle of construction. Creaky floors. On the plus side the location is great
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, rooms are nice. Excellent location. Building is confusing and make sure you get walking directions from Waverly station or you will be climbing many steps with luggage.
Stayed 1 night in Sep 2024

4/10 Poor

Mehran

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was worse than disappointment. I felt I was insulted by both Expedia and Hilton. First, neither the Expedia nor Hilton informed us that the hotel was under construction. Due to the construction, elevator access to the our floor was not a direct one. We had to take one elevator from the reception area to floor 1. Then, we had to walk around the restaurant take the stair a few steps down then a few steps up on another stair and get to the second elevator taking us to our floor which was numbered as a negative. yes our floor was a negative number)??!! Inside the room was quiet with temporary cheap carpet but the bathroom did not have a ventilation. If one person used the bathroom for shower for example all the steam and .... would cover the main area of the room. This was also an issue of the construction which was hidden from us because there was a panel in the ceiling of the bath room which was covering the future a/c outlet or vent. This made the stay in the hotel very unpleasant. The bath room door from inside contained water damage. There were not many guests in the hotel. The floor numbers were from -4 to 5. I know there were rooms similar to ours on upper floors that certainly had direct elevator access and probably better bath room. Based on my previous experience with Hilton, in San Francisco (I am a Hilton Honors Member) when you make a reservation through a travel agency like Expedia you will be treated as a lesser guest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay and every detail about the location of this hotel, will definitely come back again, great location and close walking distance to most attractions in the city
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Stayed 1 night in Sep 2024

10/10 Excellent

Pall

Travelled with family
Liked: Amenities
Stayed 4 nights in Aug 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sindhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all of the important landmarks, staff was very helpful, and service excellant
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with group
Liked: Amenities
This hotel was amazing! Great location right off the royal mile, excellent staff, and very clean/comfortable rooms. We would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Anousheh, Goshen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 4 nights in Aug 2024

8/10 Good

Patrick, Cincinnati

Liked: Cleanliness, staff & service
Disliked: Amenities
As expected
Stayed 3 nights in Aug 2024

6/10 Okay

Ben

Liked: Cleanliness, room comfort
It’s meh, nothing too bad, nothing too good.
Firstly, great location! Perfect for Fringe which is why we were there. So easy to walk to fringe venues from the hotel. Maybe next year the hotel will be better? Right now it’s basically a construction zone. The whole building is covered in scaffolding and reception (or what’s left of reception) is boarded up. Little deceitful of the hotel to not advise that they are undergoing renovations as I wouldn’t have stayed and definitely would have picked somewhere else. Staff need a lesson in customer service when it comes to public areas and elevators though. When your hotel only has 2 working elevator, as the 3rd is boarded up, when a guest comes to the elevators, guests go first no matter what. This doesn’t seem to apply here. Guests can wait. Room was comfortable, housekeeping a bit rubbish. They do the bare minimum to get by, Need to have a process in place to check floors more often, especially if the rooms are way in the back like mine was. Don’t enjoy the stink of spaghetti bolognaise being left in the corridors from lunch until late when I get back. It was ok. It was a bed in a great location. Would I stay here again? Probably not.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and a great location.
Stayed 3 nights in Jun 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Can’t beat the location, staff was lovely but rooms have some wear and tear on them (water stains on ceiling and damp smelling).
Stayed 3 nights in Aug 2024

8/10 Good

Sameer, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Near train station. Close to royal mile stores and restaurants. Good rooms. But was under construction when we visited.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. My husband, daughter and I really liked the spacious room. Our room had a king sized bed and a sofa bed and yet it didn’t feel cramped when the sofa was made into a bed. Very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

6/10 Okay

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overal we were ok There were no toiletries, no slippers or ropes in the room which was not expected for a Hilton hotel. Also the room didn’t smell good it was more like smoking that none smoke room. The staff were great. Beatkfast was ok but not the best.
Stayed 3 nights in Jul 2024

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was disappointed not to be informed the hotel was going through a major renovation. The gorgeous entrance and stair case has gone. The main entrance is very underwhelming and felt like arriving in the back entrance. The customer stairwells are like a multi story car park. The whole hotel was very hot, the air con was not affective. Staff looked miserable and we waited 15 minutes in an ever growing queue just to be seated for breakfast. I’m afraid I wouldn’t book here again. There are a number of alternative options in the area that supersede the Hilton Carlton .
Stayed 1 night in Aug 2024