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Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Exterior
Exterior
In-room safe, desk, blackout curtains, soundproofing
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    3 min drive
  • McDonald's
    4 min walk
  • Health Sciences-Jubilee Station
    14 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Jetted Tub

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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The price is CHF 127
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includes taxes & fees
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About this property

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Eco-certified Edmonton hotel in West Edmonton with free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers 137 air-conditioned accommodations with MP3 docking stations and a safe. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1203 reviews" "
Rating 8 - Good. 307 out of 1203 reviews" "
Rating 6 - Okay. 69 out of 1203 reviews" "
Rating 4 - Poor. 28 out of 1203 reviews" "
Rating 2 - Terrible. 43 out of 1203 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience to stay there. I would recommend it.
Stayed 3 nights in Oct 2024

6/10 Okay

Alana

Stayed 1 night in Sep 2024

10/10 Excellent

Dean, County of Grande Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a good price
Stayed 1 night in Oct 2024

10/10 Excellent

April

Stayed 3 nights in Sep 2024

8/10 Good

rj

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, quiet. Underground parking was nice. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Quit place
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan Wai Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Very impressed!
Stayed 2 nights in Sep 2024

6/10 Okay

salil

Ok to stay not great
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight close to West Edmonton but far enough away from traffic! Quick drive to River Cree Casino. Hotel was beautiful, quiet and the breakfast is amazing!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2024

10/10 Excellent

Dalton

Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maria antonia

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff were great. some difficulty getting to the location unless you are coming in from the Antony Hendi. gps wants to always take you to the Hendi when coming up or down 170th or 178th but if you turn south off stoney plain at the walmart you can get there behind a couple of other hotels
Stayed 1 night in Sep 2024

10/10 Excellent

Shannen, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping and multiple options for food close by. Staff are friendly and rooms are clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay friendly staff and very convenient location to mall and restaurants
Stayed 4 nights in Sep 2024

10/10 Excellent

LEBAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Jairus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very clean and super quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV drivers awareness
Great facility. The biggest drawback is that I as a EV client look at hotels that have EV service. And nowhere on their website or on your platform today say that you have to pay for your own charging of your vehicle. I think for them to go and Bring in a third-party company to charge. Their clients is really shady.
Stayed 3 nights in Sep 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024