Sandman Hotel Edmonton West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel Edmonton West

Pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby lounge
Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    3 min drive
  • Denny's
    1 min walk
  • Health Sciences-Jubilee Station
    13 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

Standard Room, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Tower

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchenette, Tower

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Sandman Hotel Edmonton West

Hotel with 2 restaurants, near West Edmonton Mall
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the pool at Sandman Hotel Edmonton West. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Dennys, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel Edmonton West. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Dennys – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 6 to 16 for adults and CAD 4 to 14 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 16 for adults and CAD 4 to 14 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 733 out of 1541 reviews" "
Rating 8 - Good. 416 out of 1541 reviews" "
Rating 6 - Okay. 201 out of 1541 reviews" "
Rating 4 - Poor. 102 out of 1541 reviews" "
Rating 2 - Terrible. 89 out of 1541 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dione

Travelled with partner
Liked: Staff & service
I just dont like that I am hearing the people in the other room fighting or arguing at 4am. #3hrsdeprivedsleep
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the tower
Stayed 2 nights in Sep 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The shower in the tower poorly designed felt bad the water made a mess on the floor unnecessarily extra cleaning for room staff
Stayed 2 nights in Sep 2024

6/10 Okay

Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Vinci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Stayed 3 nights in Aug 2024

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Security very good. Not entirely honest when booking. Wanted a pool (definate request). Not told it was closed. Not good pr.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
The coating in the bathtub was peeling off so that wasn't pleasant. We had to get maintenance to remove the closet door as it got stuck and blocked off the bathroom. Other than that, hotel was very clean, staff were exceptionally accomodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Clean, had a balcony and a couple of chairs to sit outside
Stayed 1 night in Sep 2024

4/10 Poor

Gerald

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Aug 2024

4/10 Poor

Kathy backs

Travelled with family
Disliked: Staff & service, property conditions & facilities
Came into our room which was so full of cigarette smoke got a new room, horrible bed. Not friendly or warm staff, room forever to get signed in. Hot tub out of use. Not impressed. Was not worth the money
Stayed 1 night in Sep 2024

2/10 Terrible

Kennedy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room didn’t have a window. It felt like we were in a box.
Stayed 1 night in Aug 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen D

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the hotel is great, and we love to eat at Denny’s in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Kimberley

Disliked: Property conditions & facilities
The staff was very accommodating, moving us to a room that didn’t wreak of cigarette smoke. They also upgraded our room to a suite to compensate us.
Stayed 3 nights in Aug 2024

8/10 Good

Carol M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my suite to be quite nice had a kitchen, ciffee maker, balcony and the bed was very comfortable. I wasnt fussy on the shower. Although it was a great concept (rainfall), it made cleaning off the soap on the lower part of your body difficult. It could have benefitted from a hand held as well. We were told at checkin that the pool was open every day till 10. We checked in Sunday night and when we went to swim on Monday after walking the West Edmonton mall we found out it was closed for maintenance. The pool did not open again until Thursday (the day we were leaving) which makes me think they only open the pool on weekends. Other than that we enjoyed our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

chara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Yohji

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room itself was fine but the common areas and exterior was filthy.
Stayed 2 nights in Sep 2024

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pool shut down for maintenance, had a suite with a kitchenette and washer/dryer. Entire hotel woken up at 5:45 am because someone decided to smoke in the hallway so the fire alarms went off and the fire department showed up.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful , clean rooms .
Stayed 7 nights in Aug 2024

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024