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Comfort Suites Mattoon

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Mattoon

Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Indoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
1408 Broadway Ave E, Mattoon, IL, 61938
  • Mattoon Peterson Park
    4 min drive
  • Steak 'n Shake
    1 min walk
  • Mattoon Station
    5 min drive
  • Mattoon, IL (MTO-Coles County Memorial)
    5 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (685)
The price is CHF 79
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Quality Inn & Suites

About this property

Comfort Suites Mattoon

Hotel in Mattoon with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Comfort Suites Mattoon offers 70 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Mattoon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Mattoon. During your stay, you'll be close to Mattoon Peterson Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Mattoon Peterson Park and 5 minutes from Mattoon City Hall
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. An indoor pool, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Mattoon. Limited free parking is available on a first-come, first-served basis.

This Mattoon hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Mattoon
Comfort Suites Mattoon
Comfort Suites Mattoon Hotel Mattoon
Comfort Suites Mattoon Hotel
Mattoon Comfort Suites
Comfort Suites Mattoon Hotel
Comfort Suites Mattoon Mattoon
Comfort Suites Mattoon Hotel Mattoon

Comfort Suites Mattoon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 662 reviews" "
Rating 8 - Good. 182 out of 662 reviews" "
Rating 6 - Okay. 56 out of 662 reviews" "
Rating 4 - Poor. 26 out of 662 reviews" "
Rating 2 - Terrible. 21 out of 662 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit, nice staff
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with group
Liked: Amenities, property conditions & facilities
The elevator was down during our stay but the staff called us before our arrival to make sure we were able to walk upstairs. The breakfast was delicious with lots of options
Stayed 2 nights in Sep 2024

10/10 Excellent

mindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could be nice if not under construction
As of this date the pool and jacuzzi is closed for maintenance. We did not see anyone working on it. Their elevator is under construction and a long way from completion. You have to walk up the stairs with any bags you have. There are three floors and the hesitate to give up anything on the first floor. Very disappointing. Check in staff was terrible and refused us a first floor room. I'm 65 need I say more? Breakfast was ok if you like cheese on you eggs and ham and sausage gravy with biscuits.
Stayed 3 nights in Aug 2024

6/10 Okay

Todd

Business traveller
Liked: Staff & service
Was called prior to check in that elevator and pool were being repaired. Ok if you’re not on the 3rd floor. Room was large n comfortable but dated. Desk was so hi in comparison to desk chair couldn’t comfortably use computer, which for me, is a must
Stayed 1 night in Aug 2024

10/10 Excellent

Beletu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast needs attention
The stay is very good. The room is clean and best customer service. But, the number of food variety needs to be added for breakfast. I saw the same breakfast variety in both locations Ohio and Illinois of this hotel. You have a breakfast hard for a choice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Toufic

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff, we’re not helpful at all
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, convenient, quiet hotel and easy to access. The front desk clerk was very friendly too.
Stayed 1 night in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This day would’ve been OK except there was no elevator due to it having to be replaced, which is Understandable. The breakfast was fresh and OK.
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator was being replaced while we were there so there were boards blocking off a large area in the hallways and lobby. Also our room needed to be vacuumed.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to colleges and stores
Stayed 2 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Pillow were not good
Stayed 1 night in Jul 2024

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a clean comfortable room. Although the pool and elevators were not working the front desk made sure to give me a first floor room. The bed was great and the room clean. Staff friendly and helpful
Stayed 1 night in Jul 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They had server issues which caused us to wait a hour to get checked in. Other than that, it was nice.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator not working. Other than that, it was fine.
Stayed 2 nights in Jul 2024

2/10 Terrible

Janine

Stayed 1 night in Jul 2024

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator is being replaced and that was an inconvenience but the stairs were not that bad. It’s a nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Nicolette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good other than the elevator has been out for weeks!
Stayed 1 night in Jul 2024