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Hostería El Puma

3.0 star property

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Photo gallery for Hostería El Puma

Living room
Exterior
Triple Room | Premium bedding, in-room safe, free WiFi
Free daily buffet breakfast
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
LIONEL TERRAY 212, El Chalten, 9301
  • Laguna Capri
    ‪12 min walk‬
  • Capilla de los Escaladores
    ‪15 min walk‬
  • Salto El Chorrillo Waterfall
    ‪8 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Premium bedding, in-room safe, free WiFi

Premium Double or Twin Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, free WiFi

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Standard

Premium bedding, in-room safe, free WiFi

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

Premium bedding, in-room safe, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, in-room safe, free WiFi

Double Room Superior

  • Sleeps 2
  • 1 King Bed

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About this property

Hostería El Puma

Guesthouse in El Chalten with free breakfast and coffee shop/cafe
Along with a bar/lounge, this smoke-free guesthouse has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a library, a garden and a fireplace at reception are on-site.
Hostería El Puma offers 12 accommodations with a safe and free toiletries. Beds feature premium bedding. This El Chalten guest house provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, bidets and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and hairdryers can be requested.
During your stay at Hostería El Puma, you're just a quick walk from Los Glaciares National Park. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, library and a fireplace at reception
  • Within a 15-minute walk of Los Glaciares National Park and Laguna Capri
  • Local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Hostería El Puma also features a library, a garden, and concierge services.

This 3-star El Chalten guest house is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

More

  • Connecting rooms available
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hostería El Puma El Chalten
Hosteria El Puma Hotel El Chalten
Hosteria El Puma Hotel
Hosteria El Puma El Chalten
Hostería El Puma Guesthouse El Chalten
Hostería El Puma
Hosteria El Puma B&B El Chalten
Hosteria El Puma B&B
Hosteria El Puma Hostel El Chalten
Hosteria El Puma Hostel
Hostería El Puma Guesthouse
Hosteria El Puma
Hostería El Puma Guesthouse
Hostería El Puma El Chalten
Hostería El Puma Guesthouse El Chalten

Hostería El Puma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 67 reviews
Rating 8 - Good. 9 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Property conditions & facilities
Lovely hostería. Very nice beds and linens. It’s great to have a restaurant on site. Nice decor and responsive staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Janet

Travelled with family
Staff was very friendly and helpful. Our room for 3 was spacious, clean and comfortable
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruce

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax after a long day of hiking. Georgina was very friendly, attentive and we really appreciated all her advice on hikes and restaurants.
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
overcharged
It showed a price of $743.79 when I booked, but I was actually charged $823.81 at check-in. They blamed it on the exchange rate, but this didn't happen with any of my other bookings in Argentina.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cale, Seattle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was much greater than I could have asked for. Every service was top notch. I’d gladly stay at El Puma again!
Stayed 5 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unhelpful staff for the high cost
The hotel staff was extremely unhelpful and sometimes rude. The two women working the front desk seemed annoyed whenever we asked them simple questions. They also charged us more than what we booked for. They said it was the law and that we’d get a refund on our credit card but it hasn’t worked like that at any other hotel in Argentina. The hotel is clean / located in a good spot. After walking around El Chalten and seeing other hotels / hostels, I wish I had gone with a more affordable option because everything in town was pretty comparable in quality.
Stayed 2 nights in Nov 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay - beautifully appointed and comfortable rooms, delicious boxed lunch, and kind, warm service all around!
Stayed 2 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
The rooms were clean and comfortable and the food was great as well. We particularly loved the staff who was so friendly and helpful. Would definitely stay again!
Stayed 2 nights in Jan 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay again

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property just off the main street - very walkable to the main hiking trails. The Premium room was brand new with modern furnishings and was very comfortable. Breakfast was great and the staff was extremely friendly and knowledgeable.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay
Everything at El Puma exceeded my expectations. The room was amazing, felt brand new. The staff were very helpful and kind. I would highly recommend El Puma.
Stayed 3 nights in Nov 2022

10/10 Excellent

Earle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel,great location close to trails
Stayed 6 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The check in was good! The staff gave us lots of information, very helpful! Breakfast was average.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we walked into El Puma we loved it It had been refurbished since we had booked it to a very stylish contemporary look great use of colour and art works The location is perfect off the main road and close to everything The staff exceptional and so helpful Highly reccomend
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious comfortable rooms, nice breakfast, friendly helpful front desk. The property itself could be improved to look a little nicer outside, but that didn't detract from our stay at all. Highly recommend this hotel.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights over the new year. The staff were fantastic at helping us understanding what was available from an activity standpoint
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Fitz Roy trailhead. Excellent and attentive staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for trekking
Had a wonderful stay at Hosteria El Puma - perfect location, great activities nearby and really kind, helpful staff. It was great going back to such a nice hotel after all our trekking. Would highly recommend.
Stayed 1 night in Apr 2019