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DoubleTree by Hilton El Paso Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains
Restaurant
Reception
Pool
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Southwest University Park
    2 min walk
  • Judson F. Williams Convention Center
    4 min walk
  • Abraham Chavez Theater
    5 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott El Paso Downtown/Convention Center

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (719)
The price is CHF 125
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Courtyard by Marriott El Paso Downtown/Convention Center

About this property

DoubleTree by Hilton El Paso Downtown

El Paso hotel in Downtown El Paso with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from El Paso Scottish Rite Temple and Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Fort Bliss and 13 minutes from American Consulate
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Fire Bar – On-site bar.
M Cafe – On-site coffee shop. Open daily.
The Fire Restaurant – On-site restaurant. Open daily.
Ristorante Casanova – This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 per person
  • A restaurant

Restaurants on site

  • Fire Bar
  • M Cafe
  • Ristorante Casanova
  • The Fire Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Self-parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1004 reviews" "
Rating 8 - Good. 235 out of 1004 reviews" "
Rating 6 - Okay. 139 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 96 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samvel

Stayed 1 night in Sep 2024

2/10 Terrible

Oscar

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation and because I was 20 not 21 I could not check in. I had asked if I could get a refund and they said I had to call Expedia. When I called Expedia they told me to call the doubletree and they will refund me because it was already past the check in time. I called back I spoke with 3 different people and they just kept putting me on hold to finally tell me I would get a call back because it was under my dads name(Michael Esparza) which he never got a call back and no refund. Will never go back and if u can’t check in 21 or under please post it that way people know
Stayed 1 night in Sep 2024

10/10 Excellent

yasmin, Lordsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay here.
Stayed 1 night in Sep 2024

2/10 Terrible

Andy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karlos

Disliked: Staff & service, property conditions & facilities
Customer service poor
Stayed 2 nights in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Overall,our stay was great!
Stayed 4 nights in Sep 2024

10/10 Excellent

Celene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean great staff
Stayed 1 night in Sep 2024

6/10 Okay

Elissa

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Yordys

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Oz

Stayed 1 night in Apr 2024

4/10 Poor

maria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property had an event at the patio. We should be notified of outdoor events when booking. We go to relax and lounge by pool, we dont want to be around 80 people and loud music. Will not be returning. Property is looking old too, needs plenty of upgrades.
Stayed 1 night in Sep 2024

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eliborio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carlos Javier

Disliked: Property conditions & facilities
Can belive they change $18.00 to park your vehicle at a hotel you just paid to stay at. That truly sucks. Won't ever stay or recommend this hotel to anyone. They had microwave ovens and mini refrigerators in hallway, had to wall around them to not trip over them.
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Aug 2024

2/10 Terrible

Araceli

Travelled with family and small children
Disliked: Staff & service
Do not recommend this hotel, we had to call the front desk every time we left the room and tried getting back in, door fob was not working. They said they would call maintenance to fix it and we waited outside of our room for 30 min before anyone came just to open our room door and the problem was never fixed. Called front desk about 4-5 times to get into our room in less than 12 hours! Do not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma, Roswell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and very clean.
Stayed 1 night in Aug 2024