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DoubleTree by Hilton El Paso Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Pool
Suite, 1 Bedroom | Living area | 42-inch plasma TV with satellite channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Southwest University Park
    2 min walk
  • Judson F. Williams Convention Center
    4 min walk
  • Abraham Chavez Theater
    5 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott El Paso Downtown/Convention Center

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (699)
The price is CHF 184
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Courtyard by Marriott El Paso Downtown/Convention Center

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a 24-hour fitness centre, near Sun Bowl Stadium
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from El Paso Scottish Rite Temple and Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Paso del Norte International Bridge and a few minutes from Sun Bowl Stadium
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Fire Bar – On-site bar.
M Cafe – On-site coffee shop. Open daily.
The Fire Restaurant – On-site restaurant. Open daily.
Ristorante Casanova – This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 per person
  • A restaurant

Restaurants on site

  • Fire Bar
  • M Cafe
  • Ristorante Casanova
  • The Fire Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Self-parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1019 reviews" "
Rating 8 - Good. 238 out of 1019 reviews" "
Rating 6 - Okay. 140 out of 1019 reviews" "
Rating 4 - Poor. 85 out of 1019 reviews" "
Rating 2 - Terrible. 95 out of 1019 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Araceli

Travelled with family and small children
Disliked: Staff & service
Do not recommend this hotel, we had to call the front desk every time we left the room and tried getting back in, door fob was not working. They said they would call maintenance to fix it and we waited outside of our room for 30 min before anyone came just to open our room door and the problem was never fixed. Called front desk about 4-5 times to get into our room in less than 12 hours! Do not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma, Roswell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel didn't disappoint. It was beautiful! The pool was very nice and relaxing. There's a restaurant inside the hotel and the food is delicious. The room was spacious, clean, and safe. It is close to everything that downtown El Paso has to offer.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
It took too long to check in because rooms was not clean yet. The next day when I returned from my work meetings at 5:30pm the room was not cleaned. Staff is friendly but inefficient. The restaurant had live music too loud, but the food was excellent. Dissapointed about Doubletree
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ann, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I very friendly. Coffee cafe on site is convenient.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth it
Just was not worth it
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked it knowing it would be great and it was. I know travel.
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Alamogordo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting downtown El Paso. In and out privileges in the parking lot, very close to the baseball park (walkable). We also appreciated that Doubletree has vegan chocolate chip cookies, so if you're vegan make sure you ask for the vegan option. Also enjoyed spending time on the poolside terrace in the evening and hearing sounds from the ballpark nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity towhere we wanted to go.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Under staffed and out of date
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

IGNACIO, WILLS POINT

Business traveller, Travelled with partner
I think the rooms are overpriced. The lobby and restaurant very nice! I normally stay in 3 or 4 star hotels that are in great condition. Phone did not work and nobody ever came to switch, lamp did not work, the desk chair was broken and could not lift it and no refrigerator. AC vent face directly to exit door. Very basic for the rate they charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my needs.
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
This property violated ADA regulations they felt to have a working Ater and I cannot describe the frustration I felt staying there
Stayed 1 night in Jul 2024

2/10 Terrible

Yanet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor clean rooms
Our hotel room had dirty carpet. There was stains all over it. The beds were not me correctly And the coffee maker still had coffee in it from the person before us really disgusting the tub that’s a different story really high to get in and out of. This was my first time staying here and this will be my last do not look forward to returning. There is no phones in the rooms to call for Front Desk and when you do call for Front Desk the answer with such attitude like it’s inconvenience for us to be calling them the elevators were down and we’re not able to use the elevators to get to the parking garage. You would have to use the stairs, so good luck with your luggage.
Stayed 1 night in Jul 2024

4/10 Poor

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was hot and i reported to the office and finally at 2: am the technician showed up and decided that it was not working and offered another room it was late to make the move me and my wife and decided to stay on the room that was 83 degrees very inconvenient and poor experience I just couldn’t sleep and to top it off the elevtiors didn’t work and I was staying on the 8th floor so I was using the stairs. I just couldn’t believe that that hotel had so many issues so I would want reimburse for the total cost
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Jul 2024