Extend-A-Suites Utep

2.0 star property

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Photo gallery for Extend-A-Suites Utep

Front of property – evening/night
Outdoor pool
BBQ/picnic Area
Single Room | View from room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

Map
500 Executive Center Boulevard, El Paso, TX, 79902
  • Don Haskins Center
    ‪3 min drive‬
  • University of Texas at El Paso
    ‪3 min drive‬
  • Sun Bowl Stadium
    ‪5 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪17 min drive‬

Room options

Double Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

Single Room

  • 23 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

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About this property

Extend-A-Suites Utep

Motel in El Paso with 24-hour business centre and 24-hour front desk
An outdoor pool, a 24-hour business centre and a conference centre are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out. Change of towels is available on request
Extend-A-Suites Utep offers 98 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Extend-A-Suites Utep, you'll be within walking distance of Rio Grande. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • 7 minutes by car from Paso del Norte International Bridge and 12 minutes from Fort Bliss
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this motel measures 3000 square feet (270 square metres) and includes a conference centre. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Extend-A-Suites Utep. Free self parking is available.

This El Paso motel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,000 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Extend-A-Suites Utep.

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Extend-A-Suites Utep Reviews

Reviews

6.0
Rating 10 - Excellent. 85 out of 445 reviews
Rating 8 - Good. 97 out of 445 reviews
Rating 6 - Okay. 81 out of 445 reviews
Rating 4 - Poor. 66 out of 445 reviews
Rating 2 - Terrible. 116 out of 445 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Travelled with partner
Disliked: Cleanliness, amenities
Hotel needs upkeeping and the staff needs to be more courteous
Stayed 1 night in Jan 2025

8/10 Good

Arturo

Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Low cost, little to impress
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was unable to stay. I requested a refund, but knowing the staff, who was rude and I flexible, would probably not grantbit. The lobby was a dump, badly maintained, and does not comply with a minimum hospitality standard
Stayed 1 night in Dec 2024

4/10 Poor

Janet

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Beware of Roaches

There was a cockroach in the refrigerator.
Stayed 1 night in Nov 2024

2/10 Terrible

Jonath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!!!

Construction and water leaks!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jonath

Stayed 2 nights in Nov 2024

2/10 Terrible

Alberto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay at this hotel.

It was a terrible experience. I will never try to do a reservation at this place anymore. Front desk is rude and unprofessional. Room looked terrible and had cigar smell. Bath horrible. Overall this hotel shouldn’t be listed in your website. I would be glad if I could get a refund but I guess I’m not. I was working and driving late to rest comfortable and didn’t happen. I just wanted to sleep and didn’t cancel anything because was so tired. No good. Unsatisfied.
Stayed 1 night in Nov 2024

6/10 Okay

Camille

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel in America

The place was dirty. Didn't even know if they clean the sheets. Had to check out early to find a new place to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't have hot water 😞
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with group
Liked: Staff & service

Place to sleep

Stay wasn’t horrible but wasn’t great there was a lot of construction going on during our stay which didn’t help the experience it was a bit loud and dirty because of it..but outside of that it was a decent place to sleep and the customer service was good
Stayed 1 night in Sep 2024

2/10 Terrible

Shirley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Juan

Business traveller
Liked: Staff & service, amenities
Stayed 4 nights in Sep 2024

4/10 Poor

Charles, Gilbert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Xiaoyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024

8/10 Good

Lazaro

Stayed 1 night in Aug 2024

4/10 Poor

Eun Jung

Disliked: Staff & service, property conditions & facilities
When we got there, the room and hall were so warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Nyla

Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jenn

It was very hot in our room AC not cooling as much
Stayed 1 night in Jun 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and definitely unsanitary. Staff wasnt willing to correct the issues.
Stayed 1 night in Jun 2024