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HI Express El Paso Downtown, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HI Express El Paso Downtown, an IHG Hotel

Point of interest
Exterior
Breakfast meal
Exterior
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • Southwest University Park
    8 min walk
  • Plaza Theater
    9 min walk
  • Judson F. Williams Convention Center
    10 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Room

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Free WiFi
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The price is CHF 114
for 1 night
includes taxes & fees
19 Jan - 20 Jan
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About this property

HI Express El Paso Downtown, an IHG Hotel

El Paso hotel in Downtown El Paso with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at HI Express El Paso Downtown, an IHG Hotel, you're just a quick walk from El Paso Scottish Rite Temple and Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 9 minutes by car from Fort Bliss and 13 minutes from American Consulate
Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 422 out of 1006 reviews" "
Rating 8 - Good. 261 out of 1006 reviews" "
Rating 6 - Okay. 119 out of 1006 reviews" "
Rating 4 - Poor. 103 out of 1006 reviews" "
Rating 2 - Terrible. 101 out of 1006 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Business traveller
Fast
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrell

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice and helpful!
Stayed 1 night in Sep 2024

8/10 Good

Patrice

Stayed 6 nights in Jun 2024

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Aroldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything and the car rental was a waste of money
Stayed 2 nights in Sep 2024

4/10 Poor

Bruce

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Sep 2024

4/10 Poor

Bruce

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too good
Stayed 1 night in Sep 2024

8/10 Good

ANNETTE

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good, what wasn’t the best was the parking situation. We couldn’t find a parking, there was not enough space for all guest that were staying there.
Stayed 1 night in Sep 2024

10/10 Excellent

Kaja

Stayed 1 night in Sep 2024

10/10 Excellent

JUAN

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Yuji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, spacious room
Stayed 2 nights in Sep 2024

10/10 Excellent

Moises, Norfolk

Stayed 1 night in Aug 2024

8/10 Good

Ma. de los Angeles

Stayed 3 nights in Aug 2024

8/10 Good

Mary G

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Irving

Stayed 2 nights in Aug 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

4/10 Poor

Brent

Travelled with family and small children
Checked in at midnight and the receptionist fell asleep while I was at the desk. He could not stay awake and wouldn’t stand up. I had to get his attention times to complete check in. Rooms are not the cleanest and it smell like cigarette even though it’s non smoking hotel.
Stayed 1 night in Sep 2024

8/10 Good

Brandy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Needs better service
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 2 nights in Aug 2024