Holiday Inn El Paso Airport, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn El Paso Airport, an IHG Hotel

Exterior
Outdoor pool, pool loungers
Point of interest
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
6351 Gateway Boulevard West, El Paso, TX, 79925
  • Bassett Place
    8 min walk
  • The Fountains at Farah
    4 min drive
  • Cielo Vista Mall
    4 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    7 min drive

Room options

Suite

  • 32 sq m
  • Sleeps 5
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Leisure)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn El Paso Airport, an IHG Hotel

Hotel in El Paso with free airport shuttle and free local area shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn El Paso Airport, an IHG Hotel offers 111 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn El Paso Airport, an IHG Hotel. During your stay, you're just a quick walk from Bassett Place. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Sun City Bar and Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Fort Bliss and 9 minutes from Paso del Norte International Bridge
  • Free airport, shopping centre and local-area shuttle service
Holiday Inn El Paso Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 945 square feet (88 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn El Paso Airport, an IHG Hotel. An area shuttle within 3.00 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3-star El Paso hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Sun City Bar and Grille – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sun City Bar and Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 945 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Paso Wingate
Wingate El Paso
Wingate Wyndham El Paso
Wingate Wyndham Hotel El Paso
Holiday Inn El Paso Airport Hotel
Holiday Inn El Paso Airport
Wingate By Wyndham El Paso Hotel El Paso
Wingate Hotel El Paso
El Paso Airport, An Ihg
Holiday Inn El Paso Airport
Holiday Inn El Paso Airport, an IHG Hotel Hotel
Holiday Inn El Paso Airport, an IHG Hotel El Paso
Holiday Inn El Paso Airport, an IHG Hotel Hotel El Paso

Holiday Inn El Paso Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 113 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

JACOB

Disliked: Cleanliness, property conditions & facilities
Very very dirty I guess they are remodeling it's very dusty everywhere the sofa bed was disgusting very very dirty as well the air condition control on the wall didn't work floor s. made a lot of noise when you were walking I will never stay there again. Paid about $150 I think you should probably be paying 20
Stayed 1 night in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Se sentia como que habia hoyos en el piso, aparte de eso todo muy bien
Stayed 1 night in Sep 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
The hotel was going through remodeling and they put us in a room right next to where they were working. The a/c only ran on full blast because the thermostat didnt work so we had to unplug the unit. In the early morning the fire alarm went off for a couple of minutes, then the workers who were remodeling started running their saw and drills in the room next to us. They also had their radio blasting loud. Very disappointed especially when i complained to the front desk and all she could say was sorry
Stayed 1 night in Sep 2024

10/10 Excellent

John, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Gym treadmills needed to be fixed. Pool was a bit dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

4/10 Poor

Dolores

Stayed 3 nights in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
Stayed 1 night in Jul 2024

2/10 Terrible

Jenny

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff is really friendly
Stayed 4 nights in Jun 2024

2/10 Terrible

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways had broken lights. There was a door that was broken and was patched up with blue tape. The maid came banging on the door at 8 am!!
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the bar area
Stayed 1 night in Jul 2024

4/10 Poor

Diana G

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Hotel
Not so good no body wash or soap in shower available. Soda was super dirty, room phone was sticky dirty and not working, no extra covers available for sofa, had to walk downstairs to get them myself, not only once, but twice because although I was clear it was a queen sofa I got twin covers and bc the phone didn’t work I had to take them down and get the right size o my to see they were not in best clean condition, and lastly the ice machines none not one in any of the floors had ice. I will never stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor, inexperienced front desk staff and new maintenance staff. Requests were not met. For the price, it was a terrible stay..I expect a partial refund.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Very clean and quiet.
Stayed 1 night in Jun 2024

6/10 Okay

Jodi

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness
Overall was nice staff was amazing..
Stayed 1 night in Jun 2024

4/10 Poor

Gina

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Lady at the front desk acted lile we were bothering her. No kind of personality and had to ask questions cuz she wasn't telling me anything. Got in the room, dog hair all over the carpet..tons of it! Then go to the bathroom, no soap and no soap holder. Those are my complaints right now and i just checked in.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Travelled with family
Liked: Amenities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jesús

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Marcos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maribel, Hobbs

Liked: Staff & service, property conditions & facilities
The hotel is clean, everything was clean the only bad this the coffee maker at the room didn’t work
Stayed 1 night in Jun 2024