Holiday Inn Express & Suites El Paso West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites El Paso West, an IHG Hotel

Indoor pool
Exterior
Exterior
Property amenity
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7935 Artcraft Road, El Paso, TX, 79932
  • Outlet Shoppes at El Paso
    6 min drive
  • Western Playland Amusement Park
    10 min drive
  • Franklin Mountains State Park
    10 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    27 min drive

Room options

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites El Paso West, an IHG Hotel

El Paso hotel in Borderland with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and laundry facilities. Weekly housekeeping is available.
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a bath.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites El Paso West, an IHG Hotel. During your stay, you'll be within walking distance of Acadia Health. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Rio Grande and a few minutes from Acadia Health
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express & Suites El Paso West, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel Hotel
Holiday Inn Express & Suites El Paso West, an IHG Hotel El Paso

Holiday Inn Express & Suites El Paso West, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 783 reviews" "
Rating 8 - Good. 196 out of 783 reviews" "
Rating 6 - Okay. 54 out of 783 reviews" "
Rating 4 - Poor. 26 out of 783 reviews" "
Rating 2 - Terrible. 31 out of 783 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We love it!
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Horel
Perfect for what we needed, had surgery in the morning and hotel was 2 miles from hospital. Very quiet and clean and service was good. Easy access to the highway.
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place. Would definitely stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Stayed 1 night in Aug 2024

4/10 Poor

George

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly refurbished facility.
Newly refurbished facility. The beds at IHG hotels are always super comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for dining and shopping. We were pleased that it also wasn't far from New Mexico.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2024

10/10 Excellent

Flor, Denver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the border. Nice area and plenty of places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip and the hotel was very conformable and quiet. It did not disappoint!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dixie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great bed. Clean and comfortable room. Very friendly service.
Stayed 2 nights in Jul 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice attendance at the desk. Great breakfast! Would recommend this hotel for El Paso visitors
Stayed 1 night in Jul 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Stayed 1 night in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay and pretty great! Room was clean and comfortable. The check in staff was kind and friendly. The pool was clean & breakfast was delicious! Couldn’t have asked for more! Definitely will stay here again when we’re in town !
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and relaxing
Stayed 1 night in Jun 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Syrena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024