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The Soluna Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Soluna Hotel

Seasonal outdoor pool, pool loungers
Desk, iron/ironing board, cots/infant beds, rollaway beds
TV
Reception
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5640 E. Paisano Drive, El Paso, TX, 79925
  • Bassett Place
    11 min walk
  • Texas Tech University Health Sciences Center El Paso
    3 min drive
  • University Medical Center of El Paso
    3 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    6 min drive

Room options

View all photos for Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Jetted Tub

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Desk, iron/ironing board, cots/infant beds, rollaway beds

Junior Suite

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Quality Inn And Suites

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1022)
The price is CHF 83
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Quality Inn And Suites

About this property

The Soluna Hotel

Hotel in El Paso with free breakfast and fitness centre
A fitness centre, Access to hot tub and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
The Soluna Hotel offers 39 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Soluna Hotel. During your stay, you'll be within walking distance of Bassett Place. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • 6 minutes by car from Fort Bliss and 8 minutes from Paso del Norte International Bridge
The Soluna Hotel offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available. The business-friendly The Soluna Hotel also features a vending machine, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this El Paso hotel.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Soluna
Soluna El Paso
Soluna Hotel
Soluna Hotel El Paso
The Soluna Hotel Hotel
The Soluna Hotel El Paso
The Soluna Hotel Hotel El Paso

The Soluna Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 576 reviews" "
Rating 8 - Good. 192 out of 576 reviews" "
Rating 6 - Okay. 73 out of 576 reviews" "
Rating 4 - Poor. 39 out of 576 reviews" "
Rating 2 - Terrible. 28 out of 576 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facility furniture, carpeting appears old worn. TV mostly Spanish channels. Sheets were stained. Tissue paper dispensers empty. Breafast was not available. Only coffee.. When asked, staff stated someone left the refrigerator open.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Daniel Armando

Liked: Property conditions & facilities
Disliked: Staff & service
La persona que no atendió con un muy pésimo servicio y actitud
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elmer

Excellent
Stayed 1 night in Jul 2024

4/10 Poor

John

Stayed 1 night in Jul 2024

2/10 Terrible

Charles Richard

Travelled with family
It was in an industrial area the pool next to a busy street. We didn’t stay and there was a no refund policy so am out $110 Plus . On a scale of 1 to 10 I give it a minus 1
Stayed 1 night in Jul 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Room comfort
Soluna Hotel Stay
The staff are very nice but the hotel has a lot to be desired. The hallways were not air-conditioned so the 100 plus weather in El Paso was felt when you were on your way to the room or left the room. The bed was rock hard. The comforter was very thin and had a cigarette burn in it. The air-conditioned struggled to keep the room cold. I set it for 65 but felt closer to 75. I usually like 71 so it was warmer than I am used to and with the extreme heat outside it made for a bad hotel experience. If you like hot water this is the place for you. I have no idea what the temp is set at but if you like hot showers put it on medium because you will burn your skin right off. They have breakfast but I think due to not having a lot of guests it is very limited. I got mini muffins one day and didn't bother with it after that.
Stayed 5 nights in Jun 2024

8/10 Good

Neva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Soluna is in an odd area. There is a budget motel next door, and a sports bar right across the street (that seemed busy, but it was Sat night.) It strikes me as an older hotel that had a facelift awhile back (not new, but also not ages ago.) Checkin was easy and there was plenty of parking around back. The decor is medium browns and…calming. The room was spacious enough, the bathroom decent, the fridge definitely worked (we used it), and there was a microwave and blackout curtains. The bed was alright - standard med firm (not pillow top or anything), the bed was made nicely and the linens soft, and all the lamps have outlets for device charging. The continental breakfast is what you’d expect - yogurt, muffins, toast, juice, coffee, fruit, and someone was making waffles. (At least it looked like a waffle maker.) Not sure if it was just our bad timing, but the jacuzzi was not heated. Neither was the pool (not really a complaint, just still kinda cold- summer temps hadn’t warmed it yet.) Also, no loungers like in their pictures-and the pool area pic is the most flattering angle for the pool area - it’s wedged in a corner and even smaller than it looks. If lounging poolside is your idea- this ain’t a relaxing kinda spot. My only other complaint was the cable…no channel listing provided, no channel channel so you could see what was on (or soon to be). And the remote sucked (were tech-savvy enough to manage using such things- this one was either worn out or needed new bat
Stayed 1 night in Jun 2024

10/10 Excellent

Marika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pleasant and very much worth the cost, and the staff was outstanding. Always very kind and willing to help when things didn't go as planned. Thank you for a wonderful stay!
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
"Very Good" - don't believe it!
I don't understand why this place has a "very good" rating. Room was not clean. They put us on the top floor of an empty hotel and it was boiling hot. The furniture had napkins stuffed in it to keep the drawers from sliging open. The floors were creaky and crooked and the carpet was old and gross.
Stayed 1 night in Jun 2024

10/10 Excellent

José Alfonso

Stayed 1 night in Jun 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Stayed 1 night in May 2024

4/10 Poor

Perla

Stayed 1 night in May 2024

2/10 Terrible

Lucas

Travelled with group
Disliked: Staff & service
MUST READ My friend left his watch in our room while we went out for a few hours. When we came back room service had come and his watch was gone. In addition to this, we had to get new keys for our room 5 times because they would stop working.
Stayed 2 nights in May 2024

10/10 Excellent

Deshion

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Liked: Property conditions & facilities
It’s a fine hotel. You can expect a pleasant room, but nothing extravagant. The property was clean and in order. From what I saw, the vending is limited to beverages as of 05/24. Breakfast was removed earlier than the posted 11:00, rather around 9:00. Over all, we really liked the hotel and the room. It was within our means and met/exceded our expectations. The location is fine as well, just on the cusp of a neighborhood. It was quiet but for the road construction at night, I understand there’s no accounting for that and it was fine.
Stayed 1 night in May 2024

8/10 Good

Adriana, houston

Stayed 1 night in May 2024

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Very clean but old facility, very limited amenities. Hot water in lobby was not working: "We're waiting on a part." Keys mostly did not work on the door locks. Air unit did not function well and was loud. Breakfast was extremely minimal, but at least was set up on time.
Stayed 1 night in Apr 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable
Nice, clean, friendly place. Quiet area, and in good condition.
Stayed 1 night in Dec 2023

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in nothing loke how it appears on website. Horrible place in town and overall very trashy
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Dec 2023

2/10 Terrible

Eddie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a local hotel that appears to be used by the government and this was not clean and did not have breakfast services as advertised. Checked out early and went to another hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Gracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023