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Comfort Suites Elgin

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Elgin

Pillow-top beds, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
2480 Bushwood Drive, Elgin, IL, 60124
  • Advocate Sherman Hospital
    4 min drive
  • Sherman Hospital
    4 min drive
  • Randall Oaks Golf Club
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    32 min drive

Room options

View all photos for Suite (2 Queen Beds)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite (2 Queen Beds)

  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1017)
The price is CHF 110
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

About this property

Comfort Suites Elgin

Hotel in Elgin with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Suites Elgin offers 78 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Elgin. During your stay, you'll be within walking distance of Presence Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Presence Health and a few minutes from Advocate Sherman Hospital
Comfort Suites Elgin offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Elgin. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

Czech, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1046 reviews" "
Rating 8 - Good. 301 out of 1046 reviews" "
Rating 6 - Okay. 122 out of 1046 reviews" "
Rating 4 - Poor. 76 out of 1046 reviews" "
Rating 2 - Terrible. 61 out of 1046 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class reunion weekend
Quick check in. Very clean overall & new looking. Queen suite very nice just like the web site. Breakfast in morning was good. Had a nice pool.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
Usually I have no problems, but this time the sink cabinet was broken, there were stains on the sheets, and the bath tub was somewhat clogged so the water ran out of the tub very slowly. I hope this was just a one time occurrence.
Stayed 3 nights in Aug 2024

10/10 Excellent

amanda

Stayed 1 night in Aug 2024

2/10 Terrible

Ana

Stayed 2 nights in Aug 2024

8/10 Good

Nilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest place
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent. Comfortable
Comfortable. Clean. It is easy to hear guests in next door rooms though due to the hard flooring.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The couch cushion was ripped and the cushion had a stain. there was someone else’s prescription medication on the floor that my CHILD found. There was also someone’s chocolate found in the nightstand by one of our kids. We specifically asked for the room with the pull out couch but there were no sheets or blankets for it. The bathroom ceiling had clearly been repaired for a leak but never finished just a sheet of patched drywall up. After traveling for 12 hours with 4 kids we’re excited to just get to sleep but our window was next to a bar with live outdoor music. That was going well past 11pm. Needless to say we did not sleep well. The breakfast bar had good selections and the beds were fine. Overall seemed clean. But very disappointed with the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Liked: Cleanliness, property conditions & facilities
Clean and big room
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel, close to where we were working.
Stayed 4 nights in Jul 2024

6/10 Okay

Hendrika

Stayed 1 night in Jul 2024

8/10 Good

Kelly

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conveniant location.
Stayed 1 night in Jul 2024

8/10 Good

Jesse

Stayed 4 nights in Jul 2024

8/10 Good

Ian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
The room was fairly clean. However, there was obvious damage to a seating bench. In the bathroom, there was hair on the floor and in the tub. The sink faucet was loose and in danger of breaking off. When taking a shower, the tub drain was completely clogged and made the shower dangerously unsafe. We were there as part of a larger group for a sports tournament. The hotel treated us like thieves. All the ice machines were "broken". The elevator was "broken" and they had people stationed out side the breakfast area forbidding people to take any breakfast foods back to their rooms. One of the families had their room re-rented, while they were staying in it! They gave out a key to the room to complete strangers! The hotel refused to apologize or acknowledge the error, instead choosing to blame the tournament family and telling them they should "vacate the premises" if they didn't like what happened. Overall, I will make sure to advise future tournament organizers of this horrible place and will advise the over 300+ families in our sports organization to never stay here.
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Room was clean . Tub did not drain. Elevator was broken , which was bad since I had a broken leg. Ice machine broken on second floor . Front desk staff was very nice and attentive.
Stayed 1 night in Jul 2024

2/10 Terrible

Gloria J

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No TV service (said it was being worked on by a tech all week but not fixed. Really??? ( they didn't want to pay for cable) no soap (had to ask for some), ice machine broken, no pool (even though website listed one), had to put a CASH security deposit of $50 (they initially wanted 60.00) I did get it back after they inspected the room to be sure it was left in decent condition. No breakfast. The hotel could use a good window washing throughout the lobby area and first floor and someone needs to clean the glass table in the "lobby". Looks like it hasn't been touched in months. Place really needs updating and halls smell like cigarette smoke. I would NEVER recommend this hotel and the topper...I paid $205.00 for the pleasure of staying there. Do not do it!!!
Stayed 1 night in Jul 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Fine stay
Stayed 2 nights in Jul 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. The halls and elevator smelled bad. Musty smells.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent service.
Stayed 1 night in Jul 2024