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Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Exterior
Standard Room | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Property amenity
Serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 Airport Rd, Elgin, IL, 60123
  • Hemmens Cultural Center
    ‪6 min drive‬
  • Santa's Village
    ‪7 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Roll-in Shower (Communications)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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Pillow-top beds, desk, blackout curtains, iron/ironing board

Comfort Suites Elgin

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1085)
The price is CHF 117
for 1 room
includes taxes & fees
12 Apr - 13 Apr
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About this property

Holiday Inn Chicago Northwest-Elgin by IHG

Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago Northwest-Elgin by IHG. During your stay, you'll be close to Santa's Village. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy American cuisine while dining at Bennigans
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Chicago Northwest-Elgin by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin by IHG. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Bennigans – This sports bar specialises in American cuisine and serves lunch and dinner.
Crystals – This restaurant specialises in American cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 5.95 for children
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1136 reviews
Rating 8 - Good. 273 out of 1136 reviews
Rating 6 - Okay. 71 out of 1136 reviews
Rating 4 - Poor. 22 out of 1136 reviews
Rating 2 - Terrible. 43 out of 1136 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We keep coming back
We stay here when visiting family. We used to stay at a nearby property until they reduced their amenities and switched to this one. We haven't been disappointed. The property is in good condition with a nice pool. The staff has always been helpful. We'll keep coming back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful after a long trip
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recognize
Lady at Front Desk on Christmas Eve was so professional and knowledgeable it made our holiday that much more memorable! She was friendly and smiling the whole time! Please give her a promotion or a raise!!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great (king bed) and having a fridge and microwave was a great bonus. Parking lot is large, pets are welcome and a restaurant is attached to the hotel so no having to brace any rough weather to go eat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trinity

Stayed 4 nights in Nov 2024

10/10 Excellent

Tracy

Stayed 2 nights in Aug 2024

10/10 Excellent

carmen

Stayed 1 night in Dec 2024

10/10 Excellent

Tasia

Stayed 1 night in Dec 2024

2/10 Terrible

John

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Nice stay but need to address some details
We were in town for shopping and visiting friends. Staff was courteous and helpful. Bed was comfortable. Rooms need a little TLC. We left our first room because it wreaked of cigar smoke. We moved out of our second room when the heating unit would not work properly. Room #3 was comfortable and as I said staff was apologetic and helpful, but items like broken window shade, broken towel rack and loose floor tile need to be addressed. We will stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Eugene

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spotless, probably the most comfortable bed and pillows I’ve slept on.
Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, we had a wedding
Stayed 1 night in Nov 2024

6/10 Okay

Melanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but the shower barely worked and the room could’ve been a bit cleaner.
Stayed 1 night in Nov 2024

6/10 Okay

Albino

Travelled with family
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 3 times. It went well each time
Stayed 3 nights in Nov 2024

4/10 Poor

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed in a king suite on the 8th floor. Outside of my room there was a spot light aimed towards the building I’m assuming to light up the hotel name. The entire back wall is a window and the bed next to it, the curtains in the suite are opaque with black out curtains that only close 1/8 of the window length on each side. The middle 8 ft of see through curtains have a blinding spot light pointed at them. My room was lit up all night long. It was like trying to sleep with the lights on. I have absolutely no other complaints, but I spent $200 on a room to sleep in and was not able to sleep. I asked the front desk if they had received any previous complaints about the lights in which he replied that they had not but further stating that the rooms were going to be renovated soon and that included having full length black out curtains. That was a rather specific detail to note, obviously this was a much larger issue than they let on. I did need to stay another night in which I have decided to book a room at different hotel for tonight. I did stick with Holiday Inn, but went to the next city. I should have been reimbursed for the stay since I have to get my family packed up and moved to another city so we can actually sleep comfortably tonight.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we visiting. Good bar and restaurant. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

John, Lake In The Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Paolla Rafael da Silva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and I loved it!
Stayed 2 nights in Nov 2024