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Candlewood Suites Elmira Horseheads, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Elmira Horseheads, an IHG Hotel

Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Lobby
Interior
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
198 Colonial Drive, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    5 min drive
  • Bethany Village
    5 min drive
  • Corning Airport and National Wartime Museum
    6 min drive
  • Elmira, NY (ELM-Elmira - Corning Regional)
    6 min drive

Room options

View all photos for Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (1 King Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 King Bed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 Queen Bed)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus Horseheads Inn & Suites

Pool
Breakfast included
Parking included
Air conditioning
4.7 out of 5, Exceptional, (409)
The price is CHF 98
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Best Western Plus Horseheads Inn & Suites

About this property

Candlewood Suites Elmira Horseheads, an IHG Hotel

Hotel in Horseheads with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Elmira Horseheads, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Elmira Horseheads, an IHG Hotel. During your stay, you'll be close to Corning Airport and National Wartime Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Museum at the Depot and 5 minutes from Wings of Eagles Discovery Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Elmira Horseheads, an IHG Hotel. Self parking is free. A complete renovation of Candlewood Suites Elmira Horseheads, an IHG Hotel was completed in March 2023.

This Horseheads hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Elmira
Candlewood Suites Elmira Horseheads
Candlewood Suites Elmira Hotel
Candlewood Suites Elmira Hotel Horseheads
Candlewood Suites Horseheads
Candlewood Suites Elmira Horseheads Hotel

Candlewood Suites Elmira Horseheads, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 932 reviews" "
Rating 8 - Good. 230 out of 932 reviews" "
Rating 6 - Okay. 57 out of 932 reviews" "
Rating 4 - Poor. 17 out of 932 reviews" "
Rating 2 - Terrible. 14 out of 932 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk (I believe her name is Alexis) was lovely- very welcoming and informative. Hotel was 10/10 for cleanliness. Bed was very comfortable. Only complaints- there wasn't a night stand and lamp on "my" side of the bed (which is ridiculous for a king size bed- should ALWAYS have a night stand and lamp both sides) and the lamps in the room had 5000K light bulbs in them. Not conducive to winding down at days' end, 5000K is more suited for an operating room
Stayed 1 night in Sep 2024

10/10 Excellent

Pervesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2024

10/10 Excellent

chaim

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff members.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, restaurant & things to do nearby. Good customer service. Will stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Easy access and convenient location with well-equipped suites. Food is available for purchase.
Stayed 1 night in Sep 2024

10/10 Excellent

Queenie

Stayed 1 night in Aug 2024

10/10 Excellent

Uyen Thi Minh, Anjou

Stayed 1 night in Aug 2024

2/10 Terrible

camie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property seems nice but room smelled like death. Couch had huge blood stain and several blood drip stains.
Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

RITA, Parsippany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Temorsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the stay was perfect. Check in was easy, room was clean and beds were comfy too. The facilities were nice as well and my husband took advantage of the gym. Shopping and dining options nearby as well. We definitely recommend staying here if you’re in the area. Above all the staff is amazing.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

The outdoor area was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, clean and friendly
Room service was as needed.. which was fine for our trip. Very willing to help with toiletries and towels...very nice and quiet stay for what we needed. Was close to a lot of amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staying experience
Everything was good, starting from the staff, to the cleanliness and comfort, Everything was a good experience. I will recommend staying at Candlewood Elmira.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, with very tall ceilings. It had a little kitchenette with everything!! Even a dishwasher if needed! It also had a room with breakfast items, extra coffee and tons of snacks. Aside from that, it had a borrowing area, with everything from games and video games to large kitchen pots and appliances you could "check out" and take to your room and use. The staff was friendly and very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Erna

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

hisae

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We kept hearing certain sounds from the ventilation on the ceiling in the bathroom for all nights. There was no sound in the morning, but it started making noise from the evening. At first, we thought the sound was from the faucet of the sink or shower head, but it was from the ventilation. It was like dripping or clicking sound, and consistent. We couldn't sleep when the bathroom door was open, so we kept it closed. It should be repaired.
Stayed 2 nights in Jul 2024