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Candlewood Suites Elmira Horseheads by IHG

2.5 star property

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Photo gallery for Candlewood Suites Elmira Horseheads by IHG

Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Interior
Room amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
198 Colonial Drive, Horseheads, NY, 14845
  • Bethany Village
    ‪6 min drive‬
  • Corning Airport and National Wartime Museum
    ‪6 min drive‬
  • Mark Twain State Park
    ‪7 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (1 King Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 King Bed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 Queen Bed)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
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The price is CHF 88
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includes taxes & fees
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About this property

Candlewood Suites Elmira Horseheads by IHG

Hotel in Horseheads with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Elmira Horseheads by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Elmira Horseheads by IHG. During your stay, you'll be close to Corning Airport and National Wartime Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from Corning Museum of Glass and 5 minutes from Museum at the Depot
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Elmira Horseheads by IHG. Self parking is free. A complete renovation of Candlewood Suites Elmira Horseheads by IHG was completed in March 2023.

This Horseheads hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Elmira
Candlewood Suites Elmira Horseheads
Candlewood Suites Elmira Hotel
Candlewood Suites Elmira Hotel Horseheads
Candlewood Suites Horseheads
Candlewood Suites Elmira Horseheads Hotel

Candlewood Suites Elmira Horseheads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 938 reviews
Rating 8 - Good. 231 out of 938 reviews
Rating 6 - Okay. 57 out of 938 reviews
Rating 4 - Poor. 17 out of 938 reviews
Rating 2 - Terrible. 14 out of 938 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight on way to Thanksgiving. Pleasant and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

laylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Was okay stay. Would be better if they offered something like mugfins or something for bfast but free coffee was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Weekend getaway
Just a weekend getaway to close out the season before winter hits. I enjoy the Finger Lakes and I usually end up staying in Horseheads.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Stayed 1 night in Oct 2024

10/10 Excellent

Tracy, Killbuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the convenience.
Overall it was a great stay but one of the beds sheets has a yellow "pee" stain and I had to smell it to be sure it was clean and not left there. But it smelled laundered! Also down side no pool. Staff was super friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right !
From check in to check out everything was perfect. Lobby was clean, smelled amazing, room was clean, beds were soooo cozyyy. It was a perfect stay. Will definitely be back
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service
A lot of floor noise as well as a feeling of poor quality construction in the building itself. Refrigerator had a loud squeal when ever it would run. Just not a very comfortable hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Stayed 1 night in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice check in. Bed not comfortable with a thick too warm duvet. Shower head not adjustable
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable! I was there for a week and my room had a full kitchen which was very handy and convenient. Rooms are spacious and comfortable. Definitely worth staying at Candlewood again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Robert L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unfortunately, no breakfast is served at this motel. Bummer!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great stay, would definitely stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay. The room was large, bed was comfy and shower was great! Only issue was the bathroom door didn’t shut all the way properly.
Stayed 1 night in Oct 2024

8/10 Good

Cathy

Travelled with partner
Liked: Staff & service
the bed was comfortable. we could here people walking above us. i probably will not stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit hard to find even with maps. It was hidden behind some other hotels. The hotel was very clean and staff was pleasant. The rooms on the second floor creeked and felt a little unstable which is the reason for the hotel not being top rated.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor, SOMERSET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan was very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. This time Derek at the front desk went above and beyond to help with extending our reservation a day.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very nice and helpful! Full size fridge was awesome! Lobby smelled fresh and clean. Great place to stay and very reasonably priced.
Stayed 1 night in Oct 2024