Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
Property amenity
Lobby
Pool
In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Wings of Eagles Discovery Center
    ‪5 min drive‬
  • Bethany Village
    ‪5 min drive‬
  • Corning Airport and National Wartime Museum
    ‪6 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you'll be close to Corning Airport and National Wartime Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Museum at the Depot and a few minutes from Wings of Eagles Discovery Center
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Free self parking is available.

This 3-star Horseheads hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 379 out of 1044 reviews" "
Rating 8 - Good. 263 out of 1044 reviews" "
Rating 6 - Okay. 197 out of 1044 reviews" "
Rating 4 - Poor. 119 out of 1044 reviews" "
Rating 2 - Terrible. 86 out of 1044 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Virendra, garrison

Liked: Cleanliness, staff & service
Rented nice king room but super noisy.next to highway. . Plus the large window did not close properly to seal out the noise
Stayed 2 nights in Oct 2024

8/10 Good

Mazahir

Stayed 1 night in Oct 2024

10/10 Excellent

yujing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

N

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, place was easy to find and clean. Some broken tiles in the washroom but overall well kept. Got there in the early evening and after settling in we went out for dinner. Got back around 10 and no lights in the parking lot whatsoever, no parking spots close to the front entrance. Didn’t feel very safe and it’s not just this property, even the mall across the driveway …the roads, no lighting! Otherwise it was fine.
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not up to Radisson standards, or is it?
Was not up to Radisson standards. Toilet was barely off the floor, and for someone with a hip replacement, and another with a bad back made it very difficult. Bathtub had no nonslip traction, again dangerous, and front desk had no solution, we went to local $store and purchased our own. We had to go to front desk every day to ask for towels.
Stayed 6 nights in Oct 2024

10/10 Excellent

tiene

Stayed 2 nights in Oct 2024

10/10 Excellent

Russell

Travelled with family
Stayed 2 nights in Oct 2024

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops,dining,main roads but secluded.
Stayed 1 night in Oct 2024

4/10 Poor

Misha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

prateep

Travelled with family
Liked: Amenities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Whoever thought of putting the toilet paper behind the toilet, obviously never use the bathroom. The TV channels seem to be a jumbled mess with no guide anywhere, paper or on the TV. Why we couldn’t get network TV channels didn’t make any sense to us.
Stayed 3 nights in Oct 2024

10/10 Excellent

prateep

Travelled with family
Liked: Amenities
Stayed 1 night in Oct 2024

2/10 Terrible

Joan

At 7:30 PM, I called the hotel to check if my room had a sofa bed, and the representative confirmed it did. However, when I arrived at 12:30 AM, the front desk clerk, Kelly, claimed there was no record of my reservation! Despite explaining I had confirmed my booking earlier, she insisted their system showed nothing. I contacted Expedia, and Amy confirmed I had an active reservation. When Amy called the hotel, Kelly still denied it. Amy arranged a refund and helped book me another hotel. Dealing with this hotel was terrible, but Expedia's agents were empathetic and very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Abdulahat

Stayed 2 nights in Sep 2024

8/10 Good

Johnny, Silver Spring

Liked: Cleanliness, property conditions & facilities
No room service over the weekend. Had to wait for new towels until they finished the laundry. Had to get ice from the front desk. However we liked that we were given the option for which floor we wanted to stay. Our room was also near the back door so it was convenient for us. The breakfast food was average.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jojo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Mike

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and television did not work. Safe was extremely rude
Stayed 1 night in Oct 2024

10/10 Excellent

Maryann

Travelled with partner
Great stay room was clean and cozy
Stayed 1 night in Oct 2024

10/10 Excellent

Rexy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Vinamrata

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for a quick overnight stay with or without family.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Anang

Travelled with family
Disliked: Staff & service, property conditions & facilities
Like area no stuff Enough air conditioning or heating noise no Towels carpet is very old looks dirty
Stayed 2 nights in Oct 2024

6/10 Okay

Anang

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024