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Aquana Beach Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aquana Beach Resort

Outdoor pool, pool loungers
Horse riding
Private beach, sun-loungers, beach umbrellas, beach towels
32-inch LCD TV with satellite channels, TV, video game console
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Eratap Road, Eratap, Efate
  • University of the South Pacific
    17 min drive
  • Independence Park
    19 min drive
  • Georges Pompidou Building
    19 min drive
  • Port Vila (VLI-Bauerfield)
    30 min drive

Room options

View all photos for Bungalow, 1 Bedroom, Beachside

Minibar, individually decorated, blackout curtains

Bungalow, 1 Bedroom, Beachside

  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Bungalow, 2 Bedrooms

Minibar, individually decorated, blackout curtains

Superior Bungalow, 2 Bedrooms

  • 70 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

32-inch LCD TV with satellite channels, TV, video game console

Deluxe Bungalow, 2 Bedrooms

  • 70 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Aquana Beach Resort

Beachfront resort with calming spa services
At Aquana Beach Resort, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkelling.
Aquana Beach Resort offers 12 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. This individually decorated accommodation has separate dining areas. 32-inch LCD televisions come with satellite channels and video game consoles.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Aquana Beach Resort, you'll be close to National Museum. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a beachfront location while dining at Aquana
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and tour or ticket assistance
  • On-site recreation includes a private beach, volleyball and hiking/biking trails
  • 8 mi (12.8 km) from National Museum and 8 mi (12.9 km) from Tana Russet Plaza
  • Airport shuttle service available for a fee
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Aquana Beach Resort with activities such as surfing/body boarding, snorkelling and kayaking.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Eratap resort.

Aquana – This beachfront restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aquana

Family friendly

  • DVD player
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 9 buildings
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: VUV 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 2500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 2000 per person (one-way)
  • Airport shuttle fee per child: VUV 1000 (one-way), (from 2 to 12 years old)
  • Late check-out fee: VUV 500 (subject to availability)
  • Rollaway bed fee: VUV 2500.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Aquana Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aquana Beach Resort Resort
Aquana Beach Eratap
Aquana Beach Resort
Aquana Beach Resort Eratap
Aquana Beach Resort Eratap
Aquana Beach Resort Resort Eratap

Aquana Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 61 reviews" "
Rating 8 - Good. 10 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eimear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The owners and staff were beautiful and went above and beyond to accomodate us and make our stay just perfect. Food was amazing, plenty to do and any transport, activities, etc staff arranged for us hassle free. Will definitely be back 😊
Stayed 3 nights in Oct 2022

10/10 Excellent

Liam, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the nannies cant help you enough. Lovely spot for you to totally relax with a little help for the nannies so you can enjoy some quality time with the wife.
Stayed 10 nights in Feb 2020

10/10 Excellent

Claire, Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like part of a family at this lovely hotel instead of a room number. Roving nannies are fantastic and will help even with babies and toddlers. Kids club is relaxed and informal. A great hotel for families with kids under 8. Will be back
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, quiet and fun
We stayed as a couple for 9 nights in July and enjoyed our time here. Everybody else had young children who were well behaved and we had a bungalow further from the pool and nanny area. This is a great place for young families. The evening performances by local people were great. We often did kayaking to the islands out in the lagoon and twice stopped in for lunch at the nearby upmarket Eratap resort. Big thanks to Rose and owners for arranging a rental car, day trip to Lelepah island and overnight to the volcano at Tanna island, you were very efficient, knowledgeable and friendly.
Stayed 8 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 9 nights in Jun 2019

10/10 Excellent

JJ, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, nannies were superb. Kids had a ball and didn’t want to leave Accommodation clean but not 5 star
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with only a small number of rooms giving you a personal feel. The staff did everything they can to please and ensure a relaxing enjoyable holiday. They have nanny's that are available for free to play with the kids while you are in the resort. While we want to enjoy the holiday with the kids, the kids enjoyed the time with the nanny's including doing special activities like weaving, local style cooking and adventuring to a nearby island. The nanny's are from the local village thus helping to support the community.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Aquana, the staff are friendly and will do above and beyond to make your stay an awesome one. Kids had heaps of fun, the kayaks were free you can kayak to a number of islands opposite the resort. It is a bit removed from the main road so you need to get a bus or hire a driver / car to go around, otherwise you won't have much to do. We had a great time the 3 nights we stayed.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended with family
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing location with fantastic o'onsite nanny's' who helps out with the kids!
Stayed 7 nights in Jan 2019

6/10 Okay

COL, Alstonville, au

Liked: Cleanliness, staff & service
Food was inconsistent, expensive and generally slow to arrive. A few of us came down with a stomach bug which has been ongoing.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Relaxing family holiday
Nice stay. Relaxing thanks to the nannies and the lovely staff. Beds are uncomfortable unfortunately and some furnitures need updating. Grounds are immaculate.
Stayed 10 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Good for families with kids
Most staff are nice and friendly. It's a great place to have a bit break from the kids for parents. Overall food are nice but limited choice for kids menu and food are salty.
Stayed 9 nights in Mar 2018

6/10 Okay

Sam, australia

Liked: Cleanliness, staff & service
Child friendly resort
The staff were great. The food was great. The service was great. However, while the single beds were comfortable, the queen bed was hard and unfortable. The pillows were also all unfortable. The airconditioning worked wonderfully. The bathroom, while basic, was adequate. The shower was hot with lots of pressure. The fridge was cold, not like the fridge and shower on Iririki or the shower on Iririki where we stayed last year. We would stay at Aquana again.
Stayed 7 nights in Oct 2017

8/10 Good

We Luv Vanuatu, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family friendly
My kids (ages 4 & 8) absolutely loved the kids club. Valerie and her wonderful team of nannies made all the difference. My kids couldn't stop talking about the nannies and all the fun activities they did. We went on the snorkeling trip operated by the resort and they arranged to have a nanny go along to keep an eye on the kids while the adults snorkeled. The guy from the beach hut who took us on the snorkeling trip was so patient with the kids, taught them to snorkel and guided them to view the fish and coral while lying on a kickboard with a see through plastic panel. The rest of the staff at the resort were also very friendly and helpful. We had a wonderful unforgettable family holiday thanks to the lovely team at Aquana.
Stayed 5 nights in Oct 2017

10/10 Excellent

Brennans, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed family resort
We were looking for a smaller resort with access to all the simple water activities, to share our 70th birthdays with our daughters and their families (5 children ages 3 to 11) Aquana was perfect, a safe environment with lots to do : on land all children participated in lovely activities organised by Valerie & her skilled team of Nannies ; on the lagoon lots of kayaking & paddle-boarding. Good food, enjoyable evening entertainment enhanced the stay. Because we hired cars we could access Zipline & Mele Cascades though road access to resort is a challenge.
Stayed 6 nights in Jul 2017

8/10 Good

Ann-Maree, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay especially for families with very young children. The nannies are amazing and always on hand to watch your children. The staff are very friendly and helpful. Can arrange any tours you may want to go on. Food in restaurant is delicious.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort
A truly relaxing place. Rooms comfortable and clean resort grounds beautifully manicured and staff very friendly.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet, small family run resort
Great experience for families. Our 6 year old had a ball! All staff without exception were very friendly and capable and also great with kids. The owners were fantastic and very helpful with arranging excursions and transport. No stone was left unturned. Lovely restaurant on the water and with a great menu and food. Will return
Stayed 7 nights in Jun 2017

10/10 Excellent

Rachel and Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place For A Honeymoon or a Family Holiday!
My husband and I loved staying at Aquana Beach Resort for our honeymoon. Everyone is very friendly and always very accommodating. It is a beautiful place to stay great accommodation, food, relaxing atmosphere where you can have a drink via the pool, read a book in the hammocks at the front of the bungalows. Also the chance to go kayaking or paddle boarding, get a massage or enjoy some time in the spa. You can order room service at no extra charge or you can dine at the restaurant. At Aquana they have different activities happening too for example the opportunity to watch some epic fire dancing and a trivia night too. Free buffet breakfast too each morning. When I was sick the staff offered me panadol and provided cooling washers and asked how I was feeling the next day. The staff at Aquana look after their guests and staff really well taking the time to ask if everything is ok with your meal and more then happy to answer questions. My husband and I definitely recommend staying at Aquana Beach Resort and we will be coming back here in the future for a holiday!

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort