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Mercure Hotel Erfurt Altstadt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Erfurt Altstadt

Exterior
Property amenity
Miscellaneous
Lobby lounge
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
Meienbergstr. 26-27, Erfurt, TH, 99084
  • Kramerbrucke
    3 min walk
  • Ibras
    1 min walk
  • Erfurt Stadtmuseum/Kaisersaal Bus Stop
    2 min walk
  • Erfurt (ERF)
    19 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Superior Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Street View)

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Standard Room, 1 Single Bed (Street View)

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Superior Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, blackout curtains, free WiFi

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Hotel Erfurt Altstadt

Erfurt hotel in Erfurt Old Town with full-service spa and 24-hour front desk
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Hotel Erfurt Altstadt offers 141 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This Erfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Erfurt Altstadt. During your stay, you're just a quick walk from Stadtmuseum. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Zum Rebstock
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include newspapers, a front desk safe and a business centre
  • Steps from Stadtmuseum and 3 minutes on foot from Kramerbrucke
  • Cats and dogs welcome for a fee
Mercure Hotel Erfurt Altstadt offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Erfurt Altstadt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Erfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Zum Rebstock – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Lobby Bar – On-site lobby lounge. Open selected days.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Zum Rebstock

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 21 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Mercure Hotel Erfurt Altstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 477 reviews" "
Rating 8 - Good. 223 out of 477 reviews" "
Rating 6 - Okay. 43 out of 477 reviews" "
Rating 4 - Poor. 8 out of 477 reviews" "
Rating 2 - Terrible. 4 out of 477 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. The staff were the best Location was super
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Superb breakfast.
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in this city. Convenient and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Stayed 1 night in May 2023

10/10 Excellent

Rosalind

Business traveller
Breakfast was super. Good, central location.
Stayed 5 nights in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious

10/10 Excellent

Don

Stayed 1 night in Dec 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of the city.
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great. On-site parking availability is limited.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Franz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in the centre of Erfurt.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told. Room was functional and fulfilled expectations.
Stayed 2 nights in Mar 2020

8/10 Good

CHANDNI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

February, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Stayed 2 nights in Aug 2019

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Very convenient location. Good breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Nice location in center of town. Close to shopping and restaurant. Nice clean room, reception attentive to our needs.
Stayed 1 night in Oct 2018

8/10 Good

MJ, Picayune MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
Stayed 1 night in Sep 2018

6/10 Okay

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
No Air-Conditioning
Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC and on very noisy street
Stayed 1 night in Jul 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best.
The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort