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Mountain Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Exterior
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Erwin Linear Trail
    7 min walk
  • Nolichucky River
    9 min walk
  • A&W Restaurant
    1 min walk
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    40 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Mountain Inn & Suites

Hotel in Erwin with fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Mountain Inn & Suites offers 61 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mountain Inn & Suites. During your stay, you're just a quick walk from Erwin Linear Trail. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Within a 10-minute walk of Erwin Linear Trail and Nolichucky River
Mountain Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Mountain Inn & Suites. Free self parking is available.

This Erwin hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 215 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Mountain Inn & Suites.

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 473 reviews" "
Rating 8 - Good. 178 out of 473 reviews" "
Rating 6 - Okay. 93 out of 473 reviews" "
Rating 4 - Poor. 36 out of 473 reviews" "
Rating 2 - Terrible. 16 out of 473 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Stayed 1 night in Aug 2024

6/10 Okay

keith

Liked: Staff & service
1
Stayed 2 nights in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend this place
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Stayed 1 night in Jun 2024

8/10 Good

DeeAnna

Travelled with family
Stayed 2 nights in May 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities
The motel is next to the best Mexican food I’ve eaten in a long time. Breakfast was good the first day but declined over the next two days. The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Stayed 1 night in May 2024

10/10 Excellent

DeeAnna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Katherine E

Liked: Cleanliness, staff & service
Front desk person was awesome
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Stayed 1 night in May 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!
Stayed 1 night in Apr 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great alternative close to the AT.
Stayed 1 night in Apr 2024

4/10 Poor

ROBERT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The drapes and chair upholstery were threadbear.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Seemed out dated.. outside looked nice, inside old .. breakfast was lacking
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Totally disappointed
The beds were hard and our backs were killing us from it. The toilet backed up and I was given a plunger, and when trying to call the front desk to get rhe plunger the phone didn't work. Breakfast was terrible rhe front desk person had just a couple of items out for breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean. Night staff very friendly.
Stayed 1 night in Mar 2024

6/10 Okay

Cecil Kay

Travelled with family and small children
Liked: Cleanliness, staff & service
The first room the bed was full of hair. Looked like human and dog hair. We were given another room and that room was clean. One of the drawers under the TV the knob was off. Made it hard for us to open. Instead the bathroom in the corner by the bathroom the wallpaper was coming off. The staff was excellent. The breakfast was not good. Seemed like they did not want to cook for a small group of people. We stayed 4 nights
Stayed 4 nights in Mar 2024