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Hotel SPA Termes Carlemany

4.0 star property

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Photo gallery for Hotel SPA Termes Carlemany

Sauna, hot tub, hot springs/mineral springs, Turkish bath/hammam
Minibar, in-room safe, desk, laptop workspace
Garden
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Avenida Carlemany 4, Escaldes-Engordany, AD700
  • Blau Lake Trail
    ‪6 min walk‬
  • Illa Carlemany Shopping Center
    ‪10 min walk‬
  • Caldea Spa
    ‪10 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪11 min drive‬

Room options

View all photos for Superior Suite (2 adults and 1 child)

Superior Suite (2 adults and 1 child) | Minibar, in-room safe, desk, laptop workspace

Superior Suite (2 adults and 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite (3 people )

Minibar, in-room safe, desk, laptop workspace

Superior Suite (3 people )

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite (4 people)

Minibar, in-room safe, desk, laptop workspace

Superior Suite (4 people)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite (2 people)

Minibar, in-room safe, desk, laptop workspace

Superior Suite (2 people)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 14 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Hesperia Andorra

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (363)
The price is CHF 72
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Hesperia Andorra

About this property

Hotel SPA Termes Carlemany

Hotel with a full-service spa, near Caldea Spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel SPA Termes Carlemany offers 33 accommodations with minibars and laptop-compatible safes. 23-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Escaldes-Engordany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. There are hot springs/mineral springs on site.
During your stay at Hotel SPA Termes Carlemany, you're just a quick walk from Carmen Thyssen Museum. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body wraps, thalassotherapy or massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Caldea Spa and a 3-minute drive from Pyrenees Andorra Shopping Centre
Hotel SPA Termes Carlemany offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, spa services, and multilingual staff are also featured at Hotel SPA Termes Carlemany. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in local cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per day); discounts available
  • Covered parking on site (EUR 18 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Sauna
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.95 per person
  • Covered self-parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Half board rate plans do not include drinks.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel I Termes Carlemany
Hotel I Termes Carlemany Escaldes-Engordany
I Termes Carlemany
I Termes Carlemany Escaldes-Engordany
Hotel Spa Termes Carlemany Escaldes-Engordany
Hotel SPA Termes SERHS Carlemany Escaldes-Engordany
Spa Termes Carlemany Escaldes-Engordany
Spa Termes Carlemany
SPA Termes SERHS Carlemany Escaldes-Engordany
SPA Termes SERHS Carlemany
Hotel Spa Termes SERHS Carlemany Andorra/Escaldes-Engordany
Spa Termes Carlemany
Hotel SPA Termes Carlemany Hotel
Hotel SPA Termes SERHS Carlemany
Hotel SPA Termes Carlemany Escaldes-Engordany
Hotel SPA Termes Carlemany Hotel Escaldes-Engordany

Hotel SPA Termes Carlemany Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 165 reviews
Rating 8 - Good. 61 out of 165 reviews
Rating 6 - Okay. 23 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Valentyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was fine although the breakfast opens from 8am which was late for me since I got the bus at 8. Also you need too book spa in advance, I stayed there for 1 night and during checkin I tried to book a slot and all were taken already
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024

8/10 Good

Nhora Juliana

Stayed 2 nights in Sep 2023

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The beds were extremelly soft. We got a backache
Stayed 1 night in Oct 2022

10/10 Excellent

Peter, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location. Nice spa facilities. Would happily return
Stayed 4 nights in Jun 2022

10/10 Excellent

Juan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is the second time I stay in SPA Termes Carlemany, because I find it perfect for a short stay in Andorra. Has spa and it is close to shops. Moreover, it has an excellent restaurant and the staff is very friendly and helpful. I am very satisfied with the service it provides and I count on staying again in my next trip to Andorra.
Stayed 1 night in Jun 2022

4/10 Poor

Maria Del Carmen

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old and does not smell nice, needs a renovation not a 4 stars and not even close. Not worth it the high price at all
Stayed 2 nights in Dec 2021

8/10 Good

Leen, Den Haag

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well at the Carlemany, great people, in for a chat, warm and welcoming. Upon arrival you can park near the front door and unload the luggage, to park the vehicle 100 meters up the road in a locked parking place. If you are travelling by motorcycle, the parking lot is a bit of a challenge, as the card reader to open the door is on a steep slope. The rest, marvellous!
Stayed 1 night in Sep 2021

6/10 Okay

georges

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The bed was dead and if you like to sleep on the road, this is the perfect place The people are very nice and they have a excellent service
Stayed 1 night in Dec 2020

6/10 Okay

Robertsantoni, San Diego

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
My cousin and I booked a twin bedS room At Carlemany hotel . Each bed is really small. ( fell out of bed last nite haha) Hotel is located in Main Street . Even window closed it is noisy til midnite and starts again at 6 am. Bring ur ear plugs Gym,pool are closed ( I rented this SPA hotel to work out :-( Breakfast is great and staff very good I won’t come back
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Malisimos y vosotros también no solucionar los problemas de comunicación para el cambio de reserva muy malo
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms with a view !!!
I arrived out of season to a warm greeting followed by a more than adequate room. The town its self was a bit quite as it was out of season so I settled for dinner at the hotel what a result !! 3 courses for 16 euros the food was good especially the Jambon starter which I would highly recommend overall a good hotel to stay.
Stayed 1 night in Jun 2019

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for pricey breakfast!
Wonderful place, a little out of the way which is what we wanted, about 10 minutes outside of Arles. Great pool, relaxing, good service. The ONLY downside was breakfast. Since it's out of the ways, you'd think that breakfast would be included but it isn't, fine. But a whopping 16 Euros per person....not worth it at all! And they don't tell you this until you're ready to check out. When you check in they tell you just about everything else, including the breakfast hours but they forget the minor detail of the 16 Euro breakfast. And no wi-fi in the rooms, only in the lobby.
Stayed 1 night in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service
Car park and swimming pool separate from the hotel. Bedrooms are dated. However, staff were helpful and evening meal in restaurant was excellent.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious family room, our girls loved the spiral staircase to their sleeping area.

8/10 Good

raymond, Quillan

Liked: Staff & service
Andorra shopping
5 minute walk to main shopping area. Outdoor pool is further up the hill at same location as parking.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
El camarero que nos atendió anoche día 23 de noviembre nos atendió súper bien, muy atento y simpático. El hotel en general ha estado genial.
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mickael

Liked: Staff & service, property conditions & facilities, room comfort
Notre avis
Bonjour à tous et à toutes notre petit week-end ma femme et moi dans l’ensemble nous avons été content sauf lorsque nous sommes partis j’ai oublié ma sacoche dans la chambre je me suis rendu compte en arrivant chez moi à Bordeaux alors j’ai pris mon téléphone et j’ai appelé l’hôtel pour savoir s’il est possible de me renvoyer ma sacoche bien sûr en payant tous les frais de ma poche mais on m’a dit non c’est à moi de gérer je vais dit OK j’y suis allé c’est dimanche le 17 novembre chercher ma sacoche voilà j’ai fait un aller retour de 4h du matin à 13h30 retour chez moi mais lorsque j’étais sur place j’ai constaté qu’on a fouillé dans Ma sacoche et en plus de ça on a pas remis tous les papiers à leur place je trouve ça un petit peu déplacé il y a un manquement dans le service client c’est un petit peu compliqué pour un hôtel de quatre étoiles alors que à Andorre il y a service de la poste très sécurisé voilà nous avons passé quelques séjour dans un autre hôtel qui s’appelle hôtel Magic ça nous est arrivé avoir oublié quelque chose et ça a été envoyé Chez nous Alors quand on a proposé de tout payer et l’hôtel il nous a rien fait payer voilà ceci dit merci pour les personnel de Service tout simplement mais pas pour la direction Me Ammari Mickael Cordialement
Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the room, good bed and friendly people. Problem roaming is not off you will pay very soon for it
Stayed 1 night in Sep 2024

10/10 Excellent

Jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cláudia

Stayed 3 nights in Aug 2024