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 Oberhausen •1 Room
 Oberhausen • 1 Room
Book online or call 044 511 21 42 Phone Number

Arthotel ANA Soul

3.5-star property
Paul-Reusch-Straße 38, Oberhausen, NRW 044 511 21 42
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3.8 out of 5
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Deluxe Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at elaya hotel oberhausen. During your stay, you're just a quick walk from Oberhausen Christmas Market. Free WiFi in public areas, a bar and breakfast (surcharge) are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Oberhausen Congress Centre and Theater Oberhausen
  • Pets welcome free of charge

elaya hotel oberhausen ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for elaya hotel oberhausen

Everyone (4) Family (1)
4 out of 5

Posted by on 9 Jun 2024

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5 out of 5

Posted by on 9 Oct 2023

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Comment from Hotel Management

3 Nov 2023 by Lisa Nadolny

Hallo Marc, vielen Dank für dein Feedback. Wir freuen uns, dass es dir bei uns so gut gefallen hat. Besuch uns gerne jederzeit erneut. Liebe Grüße, Lisa Nadolny, Auszubildende im elaya hotel oberhausen

5 out of 5

Posted by on 4 Jan 2023

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4 out of 5
Sehr schönes Zimmer, gut schallisoliert, zentrale Lage

Posted by on 10 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by KS

Lieber Ulrich,vielen Dank für Ihre Bewertung.Es freut uns, dass Ihnen der Aufenhalt bei uns so gut gefallen hat und wir begrüßen Sie jederzeit wieder gerne bei uns.Beste GrüßeIhr ArtHotel Team

1 out of 5
Fangen wir mal von Anfang an; Nach 7 Stundiger Fahrt kommst du an und willst um 03 Uhr Mitternacht einchecken und da triffst du auf jemand an, welche sich mit dem System nicht auskennt (angeblich Aushilfe) und eine Stunde lang versucht einzuchecken. Am Schluss nach Aufregungen hat sie uns einfach ein Zimmer gegeben und hat gesagt, wir sollten am nächsten Morgen zum Reception kommen wenn wir wach sind. Zudem wurde uns gesagt, dass die erste Nacht nicht bezahlt werden muss und nur die zweite. Als ich am nächsten Morgen zum Reception ging hat man versucht zu entschuldigen und gesagt, dass es um eine Aushilfe gehandelt hat. Okay gut, danache wird mitgeteilt, dass die „angeblich“ gratis Nacht doch einfach von der Kreditkarte belastet wurde. Ich habe zuerst nicht verstanden wie die das einfach abbuchen konnten. Riesen Kathasprohe in der Kommunikation. Ich werde nie mehr dort buchen.

Posted by on 10 Apr 2022

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Comment from Hotel Management

12 Apr 2022 by Arthotel ANA Soul

Hallo Sharmi, wir bedanken uns bei Ihnen für Ihr ehrliches Feedback. Wir verstehen, dass Sie nach so einer langen Fahrt schnell ankommen wollen, normal dauert ein Check In bei uns nicht so lang. Wir haben umgehend mit der Dame des Abends gesprochen und werden alles dafür tun, dass dies so nicht noch einmal vorkommt. Die Gratis Nacht war jedoch ein Missverständnis, denn die Dame ist leider nicht in der Position dies zu entscheiden. Wir entschuldigen vielmals dieses Missverständnis. Die Kollegin am Morgen hat Ihnen das Frühstück und den Parkplatz als Entschädigung gegeben und wir haben versucht Ihnen den Aufenthalt hier bei uns trotz der anfänglichen Schwierigkeiten so angenehm wie möglich zu machen. Kommen Sie doch gerne wieder und wir überzeugen Sie davon wie schön es bei uns ist. Liebe Grüße

About the Arthotel ANA Soul

Location Paul-Reusch-Straße 38, Oberhausen, NRW 46045

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, an arcade/games room, and multilingual staff are also featured at elaya hotel oberhausen. For a fee, parking is available. This Oberhausen hotel is smoke free.

  • 200 guestrooms or units
  • 3 levels
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Oberhausen Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elaya hotel oberhausen offers 200 accommodations with a safe and complimentary bottles of water. 100-cm flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 10 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.