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Tru By Hilton Eugene, OR

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Eugene, OR

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Water view
Business centre
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
3111 Franklin Blvd, Eugene, OR, 97403
  • Matthew Knight Arena
    2 min drive
  • Hayward Field
    3 min drive
  • University of Oregon
    3 min drive
  • Eugene, OR (EUG)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom | Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

EVEN Hotel Eugene, an IHG Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is CHF 137
for 1 room
includes taxes & fees
2 Jan - 3 Jan
EVEN Hotel Eugene, an IHG Hotel

About this property

Tru By Hilton Eugene, OR

Hotel with free breakfast, near University of Oregon
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru By Hilton Eugene, OR offers 86 accommodations with free newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Tru By Hilton Eugene, OR's great location. During your stay, you're just a quick walk from Willamette River. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Willamette River and 12 minutes on foot from Alton Baker Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Tru By Hilton Eugene, OR. Free self parking is available.

This Eugene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 468 reviews" "
Rating 8 - Good. 96 out of 468 reviews" "
Rating 6 - Okay. 27 out of 468 reviews" "
Rating 4 - Poor. 11 out of 468 reviews" "
Rating 2 - Terrible. 16 out of 468 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

renee, davison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast bar. Soft beds
Stayed 1 night in Sep 2024

6/10 Okay

SUSAN

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
We do not feel room was clean nor were sheets!!
Stayed 1 night in Sep 2024

10/10 Excellent

D Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the hotel, my room, and the service. Even in the 97°F heat, our room remained pleasantly cool. I will definitely stay here again when I visit Eugene. This is a keeper!
Stayed 3 nights in Aug 2024

6/10 Okay

Julie, Fullerton

Travelled with family, Business traveller
Liked: Staff & service
On a busy street with a homeless camp across the street. Staff was cool though!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, Lincoln

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay here, staff was helpful and accommodating to the pets. Room clean and very comfortable. Awesome breakfast. Fitness room was above average. Location was quiet area despite near proximity to freeway(s). Would highly recommend and definitely would stay here again despite challenges with finding room for 7x14 tandem axle enclosed trailer behind our pickup. They had 2 spots for large vehicles, those were probably more suited for straight truck. Overall score A.
Stayed 1 night in Sep 2024

2/10 Terrible

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Expensive, for tiny room with bed.The room didn't have a dresser, coffee maker,closet . It was like staying in a closet with a king bed.
Stayed 1 night in Sep 2024

10/10 Excellent

katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern property with nice lounging areas in the lobby. The beds and linens were very comfortable. The property is very well maintained but there are some homeless people living across the street.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like Tru!
Our room was very clean. Great view of the river. Fairly new construction.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

Tonia

Liked: Cleanliness, staff & service
The staff was nice the room was good. Just way over priced for area and size of room. Rooms reminded me of a NYC room the inly thing that fits is the bed.....
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and amazing staff
Check in was timely and easy. The staff was super personable from check in to the check out to the maid staff. Room was comfortable, clean and in amazing condition. Only bummer was no pool for the kids but they made that up by having lots of family activities in the lobby, pool table board games etc. will stay again 100% our go to for the Eugene and Springfield area.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth of July in Eugene
Check in was quick and easy. The room was nicely decorated and comfortable. No major issues or concerns. Only complaint was that there were not many restaurants open nearby for dinner, but it was the 4th of July so I’m guessing they closed early for the holiday.
Stayed 1 night in Jul 2024

6/10 Okay

Shelby

Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

SHIH-CHIEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

8/10 Good

Sheri, SLC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay! The mattress was very nice but bring your own pillows because they are not comfortable and very flat. The hotel was very busy and was pretty loud. We could hear the people above stomping around after midnight and even in the morning. The breakfast in the morning was pretty average and we had to fight a crowd to get food.
Stayed 1 night in Jul 2024

2/10 Terrible

Mengran

Stayed 1 night in Jul 2024

6/10 Okay

IHuey, Mission Viejo

Disliked: Cleanliness
Stayed 1 night in Jul 2024