The entire online check-in experience was a disaster. In my many years of travel, I have never suffered such unnecessary fuss before.Every single room had at least one fault. For example I do really prefer my bedside lamp to actually have a light bulb in it. Lots of areas within the kitchen and bathroom should have been much cleaner. Call me fussy, but I do prefer the toilet to not already have someone else's wee in it!I could go on and on listing the many, many other faults, but there really is no point, as I won't ever be going back there again!