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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Exterior
Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished
Pool
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Spa
  • Bar
  • Hot tub

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪1 min walk‬
  • Exeter's Historic Quayside
    ‪6 min walk‬
  • University of Exeter
    ‪17 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Catherdral View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Balcony, City View (Super King)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Super King)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | 1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Feature Bath)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Corner (Super King)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Exeter by IHG

Hotel in Exeter with 2 hot tubs and full-service spa
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a sauna and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Retreat has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy seafood while dining at Colson's Seafood Bar
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to facials, Swedish massages or manicures and pedicures at The Retreat
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the central location and the overall condition of the property
  • Steps from St Martin's Church and Gandy Street
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Colson's Seafood Bar – This restaurant specialises in seafood. Guests can enjoy drinks at the bar.
The Dugout – On-site sports bar. Open daily.
Beckett's – On-site rooftop bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20 for adults and from GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 611 reviews
Rating 8 - Good. 113 out of 611 reviews
Rating 6 - Okay. 50 out of 611 reviews
Rating 4 - Poor. 17 out of 611 reviews
Rating 2 - Terrible. 10 out of 611 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Stayed 1 night in Mar 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DCG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay-staff and location

Excellent hotel and great staff. Excellent location once you find it-they are located in the central point of a walking section of the town but prefect location for walking.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

Good for a stop over on a longer trip, shame there is no onsite parking but there are car parks nearby. Friendly welcoming staff cosy room which had an amazing smell everyone you walked in.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect central location with lovely staff.

Lovely greeting at reception and quickly got me sorted and to my room. Comfortable and spacious enough room for me - desk a little small to work from on my laptop. Clean room and bathroom. Food in the restaurant was good and the breakfast was spot on. Great location, very central but no noise at all overnight.
Stayed 1 night in Mar 2025

8/10 Good

Lindse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Hotel and location. Very central. Needs a few tweeks with attention to detail. Ie eating in the dinning isnt a pleasant experience as its so cold. Air con blowing onto you and even when asked if could turn up or off it didnt help.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Great hotel. Best in Exeter
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indigo

Great hotel as always. Clean, comfortable and a great buzz. Location in fantastic too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very welcoming and comfortable hotel
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Room and reception staff perfect, breakfast no

The room was in perfect condition, with plenty of amenities and luxuries. The reception staff are helpful and polite. However, breakfast was a disappointment. The price of breakfast is £20 per person, where you get a cafetière coffee or tea upon entry. I ordered a full English, and it was no better than what'd you get a premier inn. My girlfriend ordered avocado on toast, and that was no different than what you can make within 2 minutes at home. After we finished our hot breakfast, our dirty plates were sat infront of us for 20 minutes. Staff were constantly walking past ignoring it. We would have been much better off going to a café with our £40.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Exeter so convenient for day and evening events. Staff very pleasant and helpful. Would definitely recommend
Stayed 1 night in Feb 2025

10/10 Excellent

doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impressive

amazing spacious room and bath resposive staff lovely location
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Travelled with family
Great position in Exeter . Hotel ok but bathroom smelt really damp .
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

Great location, lovely rooms, good food and service with a smile!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, nice location

Hotel is in a good location, clean and the rooms are comfortable. I would prefer a self service breakfast, my server got my order wrong on both days that I stayed there. Happy to fend for myself and just order eggs as I need them.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Really nice stay at Hotel Indigo. Staff very friendly and helpful. Had a slight problem with cleanliness of bathroom on arrival but it was put right immediately by hotel manager. He was extremely apologetic and recompensed us for the inconvenience which we didn’t expect. Bar staff were very nice and waiting staff at breakfast great also
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, room comfort

Nice but needs maintenance avoid breakfast

Check in was quick and efficient. Downstairs bar didnt offer full service (wouldn’t serve a bloody mary) lobby bar nice. Rooms in need of maintenance bit tired, paint touch ups, grouting etc. Breakfast was a total let down, the buffet was limited by the time we visited. My tea cup was served on a plate not a saucer. The tea and coffee were both low cost options. The food wasnt great, poached eggs were hard and plates weren’t hot. Definitely worth going out for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Lubos

Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Hotel was awesome! First room had a bit of a dodgy smell, but reception moved us straightaway to another lovely room.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, room comfort

Don’t stay here

We chose to stay at this property as it was highly recommended by friends and family, biggest mistake ever!!! We arrived at about 5:30pm and was given our room number and keys to our room, as we arrived to “our room” we opened the door and to our surprise the room was already occupied with two people having just gotten out of the shower. We were mortified! I went downstairs to advise of what had happened and the issue was “resolved” by offering an upgrade and 2 drinks on the hotel. I was pleased with this and thanked the receptionist for her help. About 10 minutes later we receive a further knock at the door of the room we were now in advising us this room was also occupied and we couldn’t stay in that room and had to move again. They then offered us breakfast tokens which was fine but we had to wait 40 minutes for our breakfast to arrive and was told there was no teapots available so we had to wait for some to free up! We were then given an accessible room which was right next to the door for the corridor, there was no shower as it was an accessible room so it was just a wet room, this is not what we booked! I went down to advise the receptionist that I was unhappy in this room and I was told there was no other rooms available and it was just that one they could offer, I asked for my money back to go home as at this rate we had missed our dinner reservation and was told they were unable to do this and we had to apply through hotels.com! I have now done this and been told no!
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Stylish hotel but some reservations about service

Stylish hotel in a great location. Hard to understand why the bar closes at 10pm even for residents, though the night staff eventually managed to serve us.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Stayed 2 nights in Jan 2025