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Mercure Exeter Rougemont Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Exeter Rougemont Hotel

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Miscellaneous
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Queen Street, Exeter, England, EX4 3SP
  • Royal Albert Museum and Art Gallery
    1 min walk
  • Gandy Street
    2 min walk
  • Exeter Phoenix Centre
    2 min walk
  • Exeter (EXT-Exeter Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 21.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Mercure Exeter Rougemont Hotel

Hotel in Exeter with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Exeter Rougemont Hotel offers 98 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Exeter Rougemont Hotel. During your stay, you're just a quick walk from Royal Albert Museum and Art Gallery. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Drakes Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Steps from Royal Albert Museum and Art Gallery and RAMM
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Mercure Exeter Rougemont Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Exeter hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Drakes Restaurant – This restaurant specialises in British cuisine and only serves dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Drakes Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 12.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rougemont
Rougemont Exeter
Rougemont Hotel
Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
Mercure Exeter Rougemont Hotel Devon
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter

Mercure Exeter Rougemont Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 825 reviews" "
Rating 8 - Good. 317 out of 825 reviews" "
Rating 6 - Okay. 138 out of 825 reviews" "
Rating 4 - Poor. 66 out of 825 reviews" "
Rating 2 - Terrible. 35 out of 825 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laurence, Belfast

Liked: Staff & service
This hotel is never a 4 star accommodation. It's more 2 star. Location is great..Breakfasts are great, otherwise the hotel needs a complete overhaul. Thread bare carpets throughout. Creaking floorboards throughout. Small bedroom No 305. The parking system is disgraceful. Yes they only have 20 spaces to accommodate 90 odd rooms at a charge of £12.50 per night. But they allow non residents 2 hours free parking. The manager at breakfast looked great with crisp ironed shirt, but the other staff were shabby with non ironed shirts...Maybe not even 2 Star.
Stayed 4 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the high street
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, property conditions & facilities
Well positioned for the town
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We quite often stay here but could you please sort out the remotes on your tvs (never been once and not had an issue with them) and one large towel for two people isn’t enough. Apart from that our stays have always been good and your staff have lovely.
Stayed 1 night in Sep 2024

2/10 Terrible

Paeder

Travelled with partner
Disliked: Staff & service
A hotel staff member entered our room at around 4:30 am whilst we were sleeping. I shouted at them and they left. I'm not quite sure why they came in, even if they got mixed up and thought the room was empty, what's the reason to enter a room so early in the morning? Most hotels don't start cleaning until after checkout time. We felt very unsafe and didn't sleep for the rest of the night. In addition, there was no hot water (had cold showers), only provided one towel for 2 people...the area surrounding the hotel was pretty loud and could be heard from the room due to single glazed windows.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links, great location great service
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Once again super service from the lovely reception team. We love this hotel and will be back next year
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Exeter
A lovely welcome from the reception team - very easy and quick. All round a friendly and efficient team - thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight across the road from Exeter Central, staff were really helpful and room was spot-on.
Stayed 2 nights in Aug 2024

10/10 Excellent

J.Marsh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Great location, nice hotel
Great location near centre of town. Would happily return although the Mercure hotel chain policy of charging for early access to rooms is unfortunately a turn-off. As a consequence I made a decision to spend no additional money in the hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
Amazing experience, like none I've ever had. Very relaxed experience
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic couple of nights stay here, the staff were lovely and very helpful, room was excellent and the breakfast was out of this world, would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in Exeter
Room was average for the price, but in a great location. Special thanks to the person at checkin who provided tips on restaurants and sights in Exeter that was spot on. Sadly I forget her name but she was terrific and helped to make my time in Exeter great. Check-in was fine and routine, as was checkout. Would stay again if in Exeter
Stayed 1 night in Jul 2024

10/10 Excellent

Subrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed with this wonderful hotel, its professional staff and its proximity to the city centre and train station. Our room was lovely and the staff on reception were so helpful and courteous. We would recommend the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julia, Trowbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel right in the heart of Exeter, everything is within easy reach, shops restaurants and pubs. Would highly recommend this hotel
Stayed 2 nights in Aug 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
The hotel is nice but slightly run down- the rooms and men’s toilet do not match the front exterior or the lobby. It is cosy though.
Stayed 1 night in Jul 2024