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St Falls

3.0 star property

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Photo gallery for St Falls

Body treatments, body wraps, body scrubs, facials
Property grounds
Fridge, microwave, stovetop, dishwasher
LCD TV, DVD player, iPod dock, pay films
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Hot tub
  • Parking available
  • Bar
  • Gym

Explore the area

Map
17 Bogong High Plains Road, Falls Creek, VIC, 3699
  • Falls Creek Country Club
    ‪1 min walk‬
  • Falls Express
    ‪2 min walk‬
  • Falls Creek Museum
    ‪2 min walk‬
  • Falls Creek, VIC (FLC-Falls Creek Helipad)
    ‪9 min drive‬

Room options

About this property

St Falls

Slopeside family fun near Falls Express
Ski into St Falls, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a steam room.
St Falls offers 40 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. LCD televisions come with satellite channels, DVD players and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms feature washers/dryers and minibars. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at St Falls, you're just a quick walk from Falls Creek Country Club. You'll find features such as free self-parking, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Bazaar Marketplace
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Falls Creek Country Club and Falls Express
  • Airport shuttle service available for a fee
After a day on the snow, relax in the hot tub and take invigorating swims in the indoor and outdoor swimming pools. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. WiFi is available in public spaces for a fee. This Art Deco hotel also offers a 24-hour fitness centre, a sauna, and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Falls Creek hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Bazaar Marketplace – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
Stingray Bar – This bar specialises in American cuisine and serves lunch and dinner. Open selected days.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (AUD 150 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 28 for adults and AUD 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bazaar Marketplace
  • Stingray Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Airport shuttle fee: AUD 550.00 per vehicle (return)
  • Valet parking fee: AUD 150 per night
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
St Falls offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The host will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 AM
  • Up to 7 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Falls Creek QT
QT Aparthotel
QT Aparthotel Falls Creek
QT Falls Creek
Quay West Resort & Spa Falls Creek Hotel Falls Creek
QT Falls Creek Aparthotel
St Falls Hotel
QT Falls Creek
St Falls Falls Creek
St Falls Hotel Falls Creek

St Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 52 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness
5 star price. 3 star property
Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
Stayed 4 nights in Jun 2021

10/10 Excellent

Kristina

Liked: Cleanliness, room comfort
Extremely handy location
Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
Stayed 1 night in Apr 2021

8/10 Good

Neil

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and service. Friendly and professional checkin
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness
Not a place to visit in summer
Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
Stayed 2 nights in Feb 2021

8/10 Good

Ruby

Liked: Cleanliness, room comfort
Amazing views
Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
Stayed 3 nights in Dec 2020

10/10 Excellent

Lyn

Liked: Cleanliness, room comfort
High country
Great place for a holiday
Stayed 2 nights in Dec 2020

6/10 Okay

Johanne M

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Sarah

Stayed 1 night in Mar 2020

8/10 Good

FlyFisherman, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
Stayed 1 night in Feb 2020

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Lovely spot, great view. Room not as high end for what was paid.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Great Apartment No Restaurant
Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Tina

Liked: Cleanliness, staff & service
Lovely but not 5 star.
The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
Stayed 2 nights in May 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

JJ

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019