Greenbank Hotel

4.0 star property

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Photo gallery for Greenbank Hotel

Terrace/patio
Luxury Suite, 1 King Bed, Balcony, Harbour View | Balcony view
Desk, iron/ironing board, free WiFi, bed sheets
View from room
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Harbour side, Falmouth, England, TR11 2SR
  • National Maritime Museum Cornwall
    ‪20 min walk‬
  • Falmouth University
    ‪2 min drive‬
  • Gyllyngvase Beach
    ‪9 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪40 min drive‬

Room options

Deluxe Double or Twin Room, Harbour View

  • 25 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Balcony, Harbour View

  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Family Double or Twin Room, Harbour View

  • 25 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double or Twin Room, Harbour View

  • 25.0 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Classic Twin Room

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Classic Single , Inland View

  • Sleeps 1
  • 1 Single Bed

Classic Twin Room, Harbor View

  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

Classic Single , Harbor View

  • 15 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

Classic Double Room, Harbour View

  • 18 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Greenbank Hotel

Eco-certified hotel with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Greenbank Hotel. During your stay, you're just a quick walk from Falriver Visitor Information Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with ocean views at The Water's Edge, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Greenbank Hotel. Self parking is free.

This 4-star Falmouth hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
The Water's Edge – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
The Working Boat – On-site gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively family room with the best bathroom. Just noisy on trying to sleep as we were above the function room. Brilliant staff in all areas!
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Lovely few days, gorgeous rooms breakfast is delicious! Staff all friendly and the views are perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay .It was a spacious and very comfortable room. The bed was really comfortable. Breakfast was delicious. Great service too
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Stayed 2 nights in Feb 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and best breakfast ever
Great location, room and food. Will definitely come back.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and well staffed
Stayed here with a group of friends and we’ve all said we’d like to return as couples! It was good to see receptionist to check us in. The room was stylish and super clean with lots of extra touches. Breakfast was good and freshly cooked. There were also plenty of friendly staff throughout the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; Helpful staff; Great view from room; Nice food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Very nice hotel in a nice location with amazing views across the Fal. Most important to me was the dogs were made very welcome. The room was very spacious, clean and comfortable. Breakfast was really very nice but best suited for a smaller appetite. Great place to stay. Helios.
Stayed 1 night in Nov 2024

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

A

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful coastal retreat
I was looking for an off season retreat where I could relax and be looked after. Greenbank was perfect for this. The hotel delivers comfort with excellent, friendly service and delicious food. My room was clean, comfortable and provided all the amenities I needed. Locally sourced refreshments are provided and toiletries that promote relaxation. Situated close to the town it is possible to access all that Falmouth has to offer by foot, although the return does invoke an uphill walk. If you enjoy walking this is an excellent place to visit as off season you can still take a ferry to the Roseland peninsula and enjoy good walking there too. Falmouth has an excellent variety of independent shops, cafes, restaurants and bars. Greenbank has an award winning restaurant with river views and food that is very satisfying after a day out exploring. All the staff are friendly and helpful and every effort is made to ensure that you have the best experience possible. I look forward to being able to return here again.
My room- perfect for a solo traveller in need of peace and quiet
View from my room  of the river where there’s always activity
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quirky, oldie world property. Loved the winding corridors, and alcove seating areas dotted around. Great little pub onsite. The in room refreshment choice was excellent and the breakfast fabulous. Looking to return for a longer break, and taking the dog with us.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Attentive staff and great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel poor dining experiences.
This is a well run, comfortable hotel in a lovely position by the harbour. Unfortunately we had a disappointing experience lunching in their Water's Edge restaurant, my guests had the chicken main course, which they described as over cooked and dry. I had the fillet steak with bearnaise sauce, the steak was so small and there was no bearnaise, as can be seen in the photograph. I don't know what the problem is in the kitchen, but we had to wait 40 minutes on Saturday breakfast for the Greenbank Grill to arrive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
What a stunningly, beautifully positioned hotel, right on the water`s edge. I would most definitely recommend staying in the Florence Suite as it oozed pure decadence with its own balcony and roll top bath with panoramic views of the estuary of the River Fal. It had everything we could need for a totally relaxing couple of days.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad start but great hotel
Lovely accommodation, great sized rooms with robes and toiletries included. Tea and coffee options were brilliant, including loose leaf tea and cafetière coffee. Clean and well presented. Drinking water in the room was appreciated too. Ventilation in the bathroom wasn’t the best so there was a little bit of mould in the top corner but everything else was completely spotless and spacious too. Only let down was the poor reception we received on arrival. When we arrived, two staff were talking about us in front of us because we’d made a same-day booking, before realising we were behind them waiting to be checked in. They then made us feel like every little thing was doable but very inconvenient, from checking us in to checking that our room was ready to booking a sitting time for breakfast - questioned why we had booked on the day instead of far in advance and the whole energy was just off, which really ruined the start of our stay, especially as we’d already had a difficult day. If a hotel doesn’t want to accept same day bookings then it would be better not to offer them. That said, the rest of our stay was lovely - we really enjoyed our room and the food was great as always. Catered well to my nut allergy as usual too. They had everything we needed for a short, comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Savitree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel.
Excellent very happy with the hotel breakfast parking bath tub . Good view.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away in Falmouth
Good location. Lovely, welcoming hotel. Breakfast was amazing and great value
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024