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Frensham Pond Country House Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frensham Pond Country House Hotel & Spa

Exterior
View from property
Serves lunch and dinner
Double Room ( Garden) | Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Bacon Lane, Churt, Farnham, England, GU10 2QD
  • Frensham Country Park
    1 min walk
  • Frensham Little Pond
    3 min drive
  • Alice Holt Forest
    6 min drive
  • London (LHR-Heathrow)
    66 min drive

Room options

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Basic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room ( Garden)

Double Room ( Garden) | Premium bedding, in-room safe, desk, blackout curtains

Double Room ( Garden)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Hog's Back Hotel & Spa Farnham

Pool
Spa
Kids pool
Parking included
3.8 out of 5, Good, (873)
The price is CHF 62
for 1 night
includes taxes & fees
10 Dec - 11 Dec
The Hog's Back Hotel & Spa Farnham

About this property

Frensham Pond Country House Hotel & Spa

Lakefront hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Change of towels is available on request
Frensham Pond Country House Hotel & Spa offers 53 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Farnham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Frensham Pond Country House Hotel & Spa. During your stay, you're just a quick walk from Frensham Country Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Watermark
  • English breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Treat yourself to body treatments, deep-tissue massages or body wraps at the spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Frensham Country Park and a 3-minute drive from Frensham Little Pond
Frensham Pond Country House Hotel & Spa offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Frensham Pond Country House Hotel & Spa. Self parking is free.

This 4-star Farnham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Watermark – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Indigo – This bar specialises in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.75 for adults and GBP 7.35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo
  • Watermark

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1500
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.75 for adults and from GBP 7.35 for children
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Spa fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Frensham Pond & Spa Farnham
Frensham Pond Hotel Farnham
Frensham Pond Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham

Frensham Pond Country House Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 639 reviews" "
Rating 8 - Good. 223 out of 639 reviews" "
Rating 6 - Okay. 68 out of 639 reviews" "
Rating 4 - Poor. 30 out of 639 reviews" "
Rating 2 - Terrible. 17 out of 639 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Poole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area walk around great pond is good after dinner Pizza wasn’t the best but the bed was very comfy it’s a shame the spa isn’t open on Monday and Tuesday
Stayed 1 night in Aug 2024

10/10 Excellent

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Pond Life
Lovely location, nice rooms and very comfortable, staff were a little short on the ground and this impacted customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful reception and restaurant staff - with the exception of a dessert serving blip. I asked for a room with wheelchair access and got exactly that: parking immediately adjacent to the ground floor room with a wet room. Very easy. A good overnight stay.
Stayed 1 night in Aug 2024

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast finishes at 9.30am prompt, which is rather early for a relaxing overnight stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Moeenuddin

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I booked one room and I had my brother came to see me. It was going to get late at night to I told him to stay with us . When I checked in I asked front desk if I can have room with sofa and she told me that I we don't have room with sofa in hotel. I end up book him room for two days, When I were checking out I went to his room and saw he had sofa. I don' complain about anything, but I feel they tricked me to book 2nd room which I didn't want to. You can see I booked extra room on day I checked in. Kindly let me if you can give me refund for that room as they should have honest about it. I hope you can help. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gemma

Stayed 2 nights in Aug 2024

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good water pressure and blackout curtains. Handy for Alice Holt parkrun.🌳🏃‍♂️
Stayed 1 night in Aug 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
lovely hotel , I just had one problem but that wasnot with the Hotel but withteh EV charger in car park run by Pod point - charger trapped my charge cable and it took 14 hours to get it sorted over night so that spoilt it slightly, luckily I did not have to leave very early teh next morning or I woudl have been leavign my charge cabel behind..
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Travelled with family
Liked: Property conditions & facilities
Excellent stay in great location
Excellent stay. Clean comfortable accommodation. Great location. Very good food from Watermark Bar.
Stayed 1 night in Jul 2024

8/10 Good

barrie

Travelled with partner
Liked: Amenities
The Hotel was in a lovely Location
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to this hotel and the staff are very friendly and welcoming, excellent customer service from Vidan who could not do enough for you, we were surprised to get an upgrade to a suite, our room was clean, bright, modern & all the facilities you need in a room. Great choice of food for breakfast, lunch & dinner. Used the spa facilities for a fee & great choice of treatments with Elemis products. Lovely outside grounds where you can eat, drink & enjoy the view of the Frensham pond.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Bed was comfortable. Shower was great. I would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice little place!!
Nice place Walked into the first room and the TV was off the wall, got moved into another next door. Fantastic air con, nice food- service charge £7!!!!!! Can’t use HDMI on tv. Staff friendly, nice coffee
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a beautiful location by Frensham Pond. It's very peaceful and there are some lovely walks nearby. The staff are absolutely fantastic, friendly and so helpful and really helped make our stay what it was. We were in a garden room with a little outside area which was clean, comfortable and had all the usual amenities. I had two treatments in the spa which were fantastic! A couple of things made this a good stay rather than a great stay. Firstly, the garden areas needed attention. The plants were dying as they weren't being watered, and there were broken slabs, chipped stairs and a lot of old cigarette ends in the flowerbeds. I'd expect a hotel to have maintenance keep this up to date, especially as Housekeeping were fantastic. Secondly, the dining really let it down. You'd expect somewhere like this to have a great restaurant and for to be busy with both guests and local people, especially as there's nothing really local to it. Instead it has tired brown chipboard tables, marked walls and no ambience, very much like you'd get in a budget hotel. The food itself was well cooked but the chef was clearly doing his best with a shoestring budget. This is the wrong area to be cutting costs as it could be a great destination restaurant but it was more akin to a quick bite in a Travelodge but at premium prices. This wouldn't put us off staying but as we'd have to drive somewhere to eat it might not make it first choice again.
Stayed 2 nights in Jun 2024

6/10 Okay

Jonathan

Liked: Staff & service
Not as nice as the Princess Royal Pub up the road
Stayed 1 night in Jun 2024

10/10 Excellent

Celeste

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful & Calm location
Stayed 1 night in Jun 2024

8/10 Good

Helen, Heywood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and staff very nice but the service is not very quick? Waited over half an hour for a cheese sandwich and the following day half an hour for a quick prawn sandwich. Staff very nice though but breakfast not the best sadly. Had booked for 3 days breakfast but only had the first one and cancelled the remainder
Stayed 4 nights in Jun 2024

10/10 Excellent

Des

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Great hotel Recommend highly Great staff
Stayed 1 night in May 2024

8/10 Good

Penelope

Travelled with partner
No lift but I knew that when booking. Lovely staff. Very good accommodation but I think a larger lounge would be good. Wonderful outlook - just a shame there does not appear to be a decent walk/track around the pond. Not the fault of the hotel!
Stayed 2 nights in Jun 2024