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4.0 out of 5

"im happy to stay again to this hotel and i can recomend this to my friends " More

By a verified traveller on Mon 20 Nov 2023

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Fátima. During your stay, you're just a quick walk from Museu de Cera. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Casa Platano
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Church of the Most Holy Trinity and 8 minutes on foot from Chapel of the Apparitions

Mercure Fátima ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Fátima

Couples (1)
4 out of 5
im happy to stay again to this hotel and i can recomend this to my friends

Posted by on 20 Nov 2023

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Fátima. Parking is available for a fee. This 4-star Fátima hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • Built in 2020
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Casa Platano – This restaurant specialises in Portuguese cuisine and only serves lunch.

Plane Tree Bistro – This bistro specialises in Portuguese cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.

Plane Tree Bar – On-site lobby lounge. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: MobilePay

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, cash, mobile payments and MobilePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • MobilePay
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Fátima Hotel
  • Mercure Fátima Ourem
  • Mercure Fátima Hotel Ourem
  • Mercure Fátima (Opening January 2021)

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.