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Extended Stay America Suites Fayetteville Cross Creek Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Fayetteville Cross Creek Mall

Property amenity
Lobby
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
4105 Sycamore Dairy Rd, Fayetteville, NC, 28303
  • Cross Creek Mall
    3 min drive
  • Lafayette Bowling Lanes
    4 min drive
  • Fayetteville Technical Community College Campus
    5 min drive
  • Fayetteville, NC (FAY-Fayetteville Regional)
    13 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Fayetteville Cross Creek Mall

Fayetteville hotel in Terry Sanford with free breakfast
Coffee/tea in a common area, laundry facilities and barbecues are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites Fayetteville Cross Creek Mall offers 76 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Fayetteville Cross Creek Mall. During your stay, you'll be within walking distance of Westwood Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 15 minutes on foot from Westwood Shopping Center and a 3-minute drive from Cross Creek Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Fayetteville Cross Creek Mall. Free self parking is available.

This Fayetteville hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cross Creek
Extended Stay America Cross Creek Hotel
Extended Stay America Cross Creek Hotel Fayetteville Mall
Extended Stay America Fayetteville Cross Creek Mall
Extended Stay America Fayetteville Cross Creek Mall Hotel
Extended Stay America Cross Creek Mall Hotel
Extended Stay America Cross Creek Mall
Extended Stay Fayetteville
Fayetteville Extended Stay
Extended Stay America Fayetteville Cross Creek Mall
Extended Stay America Suites Fayetteville Cross Creek Mall Hotel

Extended Stay America Suites Fayetteville Cross Creek Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 478 reviews" "
Rating 8 - Good. 150 out of 478 reviews" "
Rating 6 - Okay. 72 out of 478 reviews" "
Rating 4 - Poor. 49 out of 478 reviews" "
Rating 2 - Terrible. 39 out of 478 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kaneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Everytime I come staff is always good to me and excellent customer service I choose this hotel every time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheila

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Isaiah

Stayed 1 night in Aug 2024

8/10 Good

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough handicap parking
Stayed 2 nights in Jul 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the many amenities
Stayed 5 nights in Jul 2024

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Living room furniture was filthy
Stayed 1 night in Jul 2024

10/10 Excellent

Kaneisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review on Hotel
Every time I come to this hotel they are very nice and help me with anything I need help with. Great customer service and I will be continuing to come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Rhonda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean. Shredded curtains. Stained furniture. Staff were great, though. Friendly and helpful. But the stains and rips and smells. No.
Stayed 1 night in Jul 2024

10/10 Excellent

Shakirria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marques

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very unsafe
Stayed 1 night in Jun 2024

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2024

10/10 Excellent

Rodgers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Stayed 6 nights in Jun 2024

6/10 Okay

BETH

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a kitchen but no dishware, coffee pot, pots/pans. Strange that these had to be checked out at the desk, but people were probably stealing them. But none were available for me during my stay. I booked this type of hotel room so I could have a kitchen, so this was disappointing. Also disappointed that there wasn't an automatic door / handicap button at the entrance. Sure, rolling in 2 suitcases was awkward, but worse for the woman I saw with the walker and the man in the wheelchair. Otherwise room and property were sufficient -- clean, safe, and comfortable enough.
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location and overall in good shape, but the room setup was not convenient. I know some of this was because it was accessible (don't know why I was placed there), but there should still be more counter space in the bathroom and table area. Staff was very helpful!
Stayed 5 nights in Jun 2024

10/10 Excellent

Kaneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Everybody wonderful every time I come they are very professional and nice.
Stayed 7 nights in May 2024

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for families, for blue collar contractors
Our "non smoking" room was rank with smoke and Febreeze which I assume was their attempt to remove the smell. I checked in at 3, put my bags in the room, and left for a conference. At 8 we returned and I went straight to the front desk to get a new room. The desk agent was irritated that it took me so long to come to them. I did get a new room that smelled better but definitely not good. In this room the smoke detectors were hanging off the ceiling from wires. We sucked it up and stayed in the room. Also, worth mentioning, the elevator smelled terrible. I was trusting the 7+ Hotels.com rating. After talking with friends I now know to never stay in Extended Stay hotels as they have an awful reputation that I was oblivious of. If I was by myself and working blue collar contracts in Fayetteville, this place would be over priced but acceptable.
Stayed 3 nights in May 2024

10/10 Excellent

quanesha

Stayed 1 night in May 2024

6/10 Okay

KEITH

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024