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Duchessa Isabella Collection by Uappala Hotels

5.0 star property

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Photo gallery for Duchessa Isabella Collection by Uappala Hotels

Property entrance
Dining
Treatment room
Single Room | Minibar, in-room safe, free WiFi
Suite | Minibar, in-room safe, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
Via Palestro 70, Ferrara, FE, 44100
  • Piazza Ariostea
    ‪2 min walk‬
  • Palazzo Massari
    ‪3 min walk‬
  • Palazzo dei Diamanti
    ‪6 min walk‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪48 min drive‬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, free WiFi

Classic Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi

Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, free WiFi

Classic Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, free WiFi

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Royal Suite

Minibar, in-room safe, free WiFi

Royal Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, free WiFi

Classic Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Duchessa Isabella Collection by Uappala Hotels

Luxury hotel in Ferrara
Self parking, concierge services and a garden are available at this hotel. WiFi in public areas is free. Other amenities include a front desk safe.
Duchessa Isabella Collection by Uappala Hotels offers 25 accommodations with minibars and a safe. LCD televisions come with premium satellite channels.

Bathrooms include baths or showers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Duchessa Isabella Collection by Uappala Hotels, you're just a quick walk from Piazza Ariostea. Features include free WiFi in public areas, plus concierge services and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Steps from Piazza Ariostea and Palazzo Massari
  • Pets welcome for a fee
Duchessa Isabella Collection by Uappala Hotels offers its guests a garden, concierge services, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Room service is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site parking

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Tuesday - Sunday (3:00 PM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Tuesday - Sunday: 3:00 PM - 10:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT038008A1U6965BVS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Duchessa Isabella Ferrara
Hotel Duchessa Isabella
Duchessa Isabella Ferrara
Duchessa Isabella

Duchessa Isabella Collection by Uappala Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 88 reviews
Rating 8 - Good. 28 out of 88 reviews
Rating 6 - Okay. 16 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable Personnel kind and very helpful Area is nice and close to sights but lacks dining areas whithin shirt walking distance
Stayed 2 nights in Oct 2024

6/10 Okay

Nagesh

Business traveller
Liked: Staff & service
Traditional
Stayed 4 nights in May 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Himanshu

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Nothing like 5star property. Sofa was torn, floor was dirty, shower doesn’t work properly and is too small.
Stayed 1 night in Oct 2022

6/10 Okay

Hjalte

Stayed 1 night in Sep 2021

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely traditional hotel, good breakfast expensive parking
Stayed 1 night in Feb 2020

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel owner very nice employees very helpful
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing decor in a quiet part of town , the marble floors and amazing plasterwork in the main rooms are exquisite . We will stay here again , the staff are helpful as well and very attentive x
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Water from faucet brown. Needs makeover!
The water from the faucet was brown. Couldn't shower Needs a makeover.

8/10 Good

marco

Liked: Cleanliness, staff & service, room comfort

8/10 Good

marco

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable. Habitación tipo Sisi Emperatriz, baño con de todo, albornoz, toallas buenas y cama súper cómoda. Muy bien… Muy limpio. Perfecto
Stayed 1 night in Sep 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chiara irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima e comoda. Camera spaziosa e bagno grande e comodo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralissimo, dotato di ogni confort. Unica pecca si sentono troppo i rumori provenienti dalle camere vicine.
Stayed 1 night in Jul 2024

10/10 Excellent

Gimmi

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
Posizione comoda ma hotel e camera decadente
Posizione comoda per raggiungere il centro. Hotel datato, dalla mobilia al decoro. Sicuramente l’albergo un tempo era bello e di effetto, ma ora è decadente
Stayed 1 night in Jun 2024

10/10 Excellent

Vale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo fatiscente soprattutto per un cinque stelle. Molto calda la stanza, senza zanzariere ,scuri rotti, parlano le foto
Stayed 1 night in May 2024

8/10 Good

stefania

Liked: Cleanliness
Il personale è gentile, qualcuno cordiale, altri meno. Si è verificato un inconveniente, che ho già segnalato: avevo indicato la colazione inclusa nel prezzo, ma all'hotel non risultava. Non so se la cosa sia imputabile al sito o alla struttura; quando ho "cliccato" sull'inclusione della colazione, l'importo è cambiato, ma la ricevuta indica soltanto "tasse e oneri". Sarebbe opportuna maggiore chiarezza.
Stayed 3 nights in May 2024

6/10 Okay

Silvia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibilità disabili impossibile visto il numero di gradini sia per raggiungere la reception che gli ascensori. Personale non propriamente cortese Colazione troppo basic per un 5 stelle (pane duro immangiabile, colazione salata inesistente, frutta scarsa cestino con arance vecchie e limoni e due kiwi marmorei e 1 mela da litigare tra commensali, disposizione angolo cornflakes con cestini di recupero Pulizia bagno da rivedere (spazzolino water sporco da precedenti occupanti)
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Alla reception non sempre presente personale; ampia stanza, mobilio datato con carta parati strappata; scarico lavabo bloccato. Comunque posizione ottima!
Stayed 2 nights in May 2024