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Riad Fès - Relais & Châteaux

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Fès - Relais & Châteaux

Lobby
Couples treatment room(s), steam room, Turkish bath/hammam
City view from property
Room (Ambassador) | View from room
Couples treatment room(s), steam room, Turkish bath/hammam

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
5 Derb Ben Slimane Zerbtana, Fes, 30110
  • Medersa Bou-Inania
    5 min walk
  • Blue Gate
    6 min walk
  • Place Bou Jeloud
    9 min walk
  • Fes (FEZ-Saiss)
    30 min drive
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Room options

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Ambassador)

Room (Ambassador) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room (Ambassador)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Royal Suite

  • 180 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Riad Fès - Relais & Châteaux

Luxury Fes riad in Fes El Bali with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this riad. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Riad Fès - Relais & Châteaux offers 32 accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Fes riad provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the riad include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Riad Fès - Relais & Châteaux. During your stay, you're just a quick walk from Medersa Bou-Inania. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, Ayurvedic treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a golf driving range
  • Just a 5-minute walk from Medersa Bou-Inania and 5 minutes on foot from Water Clock
  • Airport and train station pick-up shuttle service available for a fee
Riad Fès - Relais & Châteaux offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this riad measures 388 square feet (36 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and a library are also featured at the luxury Riad Fès - Relais & Châteaux. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this Art Deco Fes riad.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Ambre – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MAD 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MAD 240 for adults and MAD 140 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambre

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 3 floors
  • 5 buildings
  • Art Deco architecture
  • Built in 1900
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 2000

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Fès - Relais & Châteaux

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 700.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 1000
  • Christmas Eve (24 December) Gala Dinner per child: MAD 580 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1700
  • New Year's Eve (31 December) Gala Dinner per child: MAD 900 (from 2 to 12 years old)
  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 240 for adults and from MAD 140 for children
  • Airport shuttle fee: MAD 250 per room (one-way)
  • Nearby parking fee: MAD 30 per night
  • Late check-out fee: MAD 2000 (subject to availability)
  • Rollaway bed fee: MAD 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property uses solar energy
Riad Fès - Relais & Châteaux offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fes Riad
Riad Fes
Fes Riad Hotel
Riad Fes Hotel Fes
Riad Hotel Fes
Riad Hotel Fes
Riad Fès Relais Châteaux Fes
Riad Fès Relais Châteaux
Fès Relais Châteaux Fes
Riad Riad Fès - Relais & Châteaux Fes
Fes Riad Fès - Relais & Châteaux Riad
Riad Riad Fès - Relais & Châteaux
Riad Fès - Relais & Châteaux Fes
Fès Relais Châteaux
Riad Fes
Fes Relais & Chateaux Fes
Riad Fès - Relais & Châteaux Fes
Riad Fès - Relais & Châteaux Riad
Riad Fès - Relais & Châteaux Riad Fes

Riad Fès - Relais & Châteaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 233 reviews" "
Rating 8 - Good. 32 out of 233 reviews" "
Rating 6 - Okay. 13 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 3 out of 233 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Emily

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is lovely and lives up to all the hype from the other reviews. The space is gorgeous. Staff is nice and friendly. Plenty of good things to say there. Generous welcome and breakfast offerings. That said, we had an issue with cockroaches in our room throughout our stay. The staffs response was mixed when alerting them. Some seemed shocked and some seemed “yeah, it’s hot this time of year, it happens”. They sent housekeeping on both occasions and were overall apologetic. Just something to be aware of.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious.
Stayed 1 night in Jul 2024

10/10 Excellent

Nazeem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place
Stayed 1 night in Jun 2024

4/10 Poor

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property IS beautiful. However, due to our status with Expedia, we should have been offered a room upgrade. The one we were in was dark and small. The worst part by far, was the fact that there was no alcohol being served. We picked this place because of the rooftop bar overlooking the city and due to Ramadan they wouldn’t even allow guests to drink (which was not an issue at any other hotel we stayed at in Morocco). I think for the price, this should have been told to us prior to check in because we would have opted to stay elsewhere. We had a few things organized through the hotel, everything was a half hour to an hour late. And getting here if you are driving is NOT easy. Google maps will tell you it can get right there but it is in a walking only zone. The chaos caused a lot of stress. I have been at other hotels where if this is the case they message you ahead of time with parking instructions and coordinate a time so that they can meet you to help with bags. The staff here WAS very helpful and friendly and we had no issues with them at all, they were lovely but this is just not the standards we expect from a Relais & Chateaux
Stayed 2 nights in Apr 2024

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the medina that is easy to get back to after getting lost in the medina
Stayed 2 nights in Mar 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and excellent service!
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad, service was impeccable. The road itself is architecturally beautiful. Good food
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The room was beautiful, food was great and so was the service
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotel experiences I’ve ever had. The facilities and the staff were exceptional. I will definitely come back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel consisting of three historic riads. It is very close to the Blue Gate of the Medina, making it easy to get to taxis and around Fes. The staff at Riad Fez were wonderful. I truly hope to return.
Stayed 1 night in Jan 2024

4/10 Poor

Samar

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!
The stay at the hotel was incredible, we loved every minute. The facility is beautiful, the rooftop is fantastic, and my partner loved the pool! Would love to come back. My only complaint is that they DRAMATICALLY underestimated the time needed to get to the airport and the shuttle was late. It was a domestic flight I recommend they tell everyone to leave two hours before.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
A gem of a hotel located in the medina of Fes. The dining staff is wonderful. Location is great. Rooms were very clean. Good breakfast and dinner, and lovely seating. The front desk staff could be more proactive and helpful as we had multiple communication issues with them, but overall our stay was very positive and would definitely recommend Riad Fes when visiting the city.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in Fes
Can’t say enough good things about Riad Fes. The property is beautifully decorated , the staff is attentive but not intrusive. Everything about the Riad is about a peaceful calm oasis right in the hustle bustle of the oldest Medina in the world. We can’t say enough good things about the staff at the reception, they were so welcoming even though we arrived much earlier than our check in time and generously offered us tea and pastries. The view from the rooftop bar is amazing and not to be missed especially at sunset. This is the by far the finest property to stay in Fes.
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and the hotel Was spectacular.... However having to walk through an alleyway Was very scary... Our driver would walk us to our hotel through the alley. And the hotel staff was more than willing to walk us to where our driver was in the mornings..
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy story at the riad
I booked standard room and requested as I saw in the photo to have sunny twin room . When I arrived I took twin room but u fourtunately terrible room not sunny and dark in the lower floor . I asked for another room and was given this room but requested to add more money . I refused to pay and requested upgrade and it was approved free of charge . Jamal joyed was amazing to help us talking to the management
Stayed 1 night in Oct 2023

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning riad - great way to experience the atmosphere of the Medina
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2023

6/10 Okay

Yotam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty nice hotel with some issues
No way to reach the hotel by car, but they do a good job of sending folks over to help with luggage. Location is great. Rooms are huge and hotel is beautiful. However... the restaurant is mediocre and overpriced. Breakfast is mediocre too. Our room had no windows, which wasn't great. And last, we left my daughter's handbag in the room when we checked out and hotel staff must have taken it home, since they claim they didn't find it (after numerous phone calls and emails that were ignored.
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Stayed 2 nights in Jul 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023