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Riad Mayfez Suites & Spa

5.0 star property

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Photo gallery for Riad Mayfez Suites & Spa

Outdoor pool, pool umbrellas, pool loungers
Library
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
36 Oued Souafine, Douh, Fes, 30000
  • Fes (FEZ-Saiss)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Bénarès)

Deluxe Room, 1 King Bed (Bénarès) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed (Bénarès)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ambassador Suite

  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ispahan)

Royal Suite (Ispahan) | Living area | 32-inch flat-screen TV with cable channels, TV, books

Royal Suite (Ispahan)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby

Riad Fès - Relais & Châteaux

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  • Spa
  • Free WiFi
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4.7 out of 5, Exceptional, (244)
The price is CHF 498
for 1 unit
includes taxes & fees
11 Apr - 12 Apr
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About this property

Riad Mayfez Suites & Spa

Luxury riad with full-service spa and bars/lounges
This riad features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Riad Mayfez Suites & Spa offers 7 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Fes riad provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in August 2022.

Recreational amenities at the riad include an outdoor pool and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Riad Mayfez Suites & Spa, you're just a quick walk from Kassr Annoujoum Ducci Foundation. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy Moroccan cuisine while dining at L'Odalisque
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, reflexology or hot stone massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym
  • Within a 10-minute walk of Henna Souk and Al Attarine Madrasa
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Riad Mayfez Suites & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, a library, and barbecue grills are also featured at the luxury Riad Mayfez Suites & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A complete renovation of Riad Mayfez Suites & Spa was completed in August 2022.

Smoking is allowed in designated areas at this 5-star Fes riad.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
L'Odalisque – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Reservations are required.
Le Mayfez Bar – This bar is located by the pool. Open daily.
Le Chaïbar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 200 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • L'Odalisque
  • Le Chaïbar
  • Le Mayfez Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MAD 1500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 1500

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Mayfez Suites & Spa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MAD 200 per person
  • Airport shuttle fee: MAD 225 per vehicle (one-way)
  • Nearby parking fee: MAD 30 per night (1640 ft away)
  • Early check-in fee: MAD 1500 (subject to availability)
  • Late check-out fee: MAD 1500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Riad Mayfez Suites & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mayfez Hotel Fes
Mayfez Hotel
Riad Mayfez Suites Fes
Riad Mayfez Suites
Mayfez Suites Fes
Mayfez Suites
Riad Riad Mayfez Suites & Spa Fes
Fes Riad Mayfez Suites & Spa Riad
Riad Riad Mayfez Suites & Spa
Riad Mayfez Suites & Spa Fes
Mayfez
Riad Mayfez Suites & Spa Fes
Riad Mayfez Suites & Spa Riad
Riad Mayfez Suites & Spa Riad Fes

Riad Mayfez Suites & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 42 out of 47 reviews
Rating 8 - Good. 3 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a gem in Fez. Highly recommeded.
Stayed 2 nights in Nov 2024

10/10 Excellent

ALLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming Riad with great stuff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rezie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully hospitable. Very beautifully decorated. Spacious rooms and many areas/ salons to enjoy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Riad in the Medina of Fes. Great property, great hospitality and delicious food. We loved our stay. If we come back to Fes this will be our go to riad.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular and HIGHLY recommended! My family and I loved our stay at Riad Mayfez and didn't want to leave. Houda and Mohammad were in constant communication with us to ensure every need was met and our expectations were continuously exceeded. The property is gorgeous with amazing detail and is an oasis within the medina. We stayed in the Isfahan Suite with our 8 year old son. The suite has high ceilings and plenty of space, including a large private terrace. FYI - It does have very steep steps! We loved the shared common spaces at the Riad, especially the roof decks. Our son loved pool, and the billiards/game room. Can't say enough about this special place and amazing service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUXURY STAY
This was an INCREDIBLE stay. The staff are so friendly, accommodating and helpful. The grounds are absolutely stunning. This was the best road I have ever stayed in. We are sad we only had three nights, we did not want to leave. For luxurious, private and and unforgettable stay, be sure to book here. This was a visit beyond expectations. Houda, and Mohammed and Mohammed made our trip the very best it could be!
Stayed 3 nights in Feb 2024

10/10 Excellent

Quanta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more stars I would. Highly recommend. Beautiful Riad with the absolute BEST STAFF. Did not want to leave
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best riad!!
Where should I begin… we had an absolutely amazing experience at Mayfez. Ms.Houda and Mohammed made sure we were more than well taken care of. We were so spoiled by the cozy Riad living style. From the welcome tea and pastry, to the spacious rooms, to the lovely patio, to the cozy dining room, to the hearty breakfast. to every little detail. This was the best stay for our Morocco trip! We would definitely stay here if we ever visit Fes again. If you are reading this review, look no further. You will not regret it!
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful riad lead by an amazing team
What a magical place that will make you feel at home. I travel a lot and Mayfez showed me a new way to travel. I first stayed here as somewhere to just rest. Mayfez should actually have been our destination! The team - Houda, Mohammed, Driss, and Rachid - are so dedicated, kind, and wonderful. They pay close attention to every detail during our stay: making sure all legs of our transportation are well planned, activities are smoothly coordinated, food are excellent, rooms are very comfortable. If there is any room for the team to go above and beyond, there is no hesitation that they will jump on the opportunity to offer assistance. They are a quick WhatsApp chat away. Mayfez is a true riad. Images will not do justice to this sublime wonder. When you walk around the property, you will discover endless treasures. Thank you for creating and sharing this precious gem with us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and helpful. The property was beautiful and unique!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel gem
We had a poor check in experience due to some Communication issues but once in our room the hotel was wonderful. The service and staff were fabulous and the food superior. Enjoying the Road was the best part of our trip.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible team, extremely accommodating!
Stayed 3 nights in May 2023

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay even though it was during the winter. The whole staff was wonderful to work with. We did a tour guide (Abdul) organized by the property that was awesome. The food was delicious.

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, we had a blast there. The room, the staff were all great! I highly recommend you go and you will thank me later. It’s very quiet, the food is amazing, and their traditional breakfast as well!

10/10 Excellent

Richard

Stayed 2 nights in Nov 2022

4/10 Poor

Marcous

Travelled with partner
Disliked: Cleanliness, amenities
We stayed in the Palmyra Suite. The door to the suite was warped and we had to force it open and shut. We found a cockroach in the suite. The bathtub took forever to drain and the lighting in the bathroom was very poor. Our AC unit stopped working in the middle of the night and the batteries in the safe died and had to be replaced. This was not worth the price and we would not stay again.

10/10 Excellent

doriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the property was amazing. Once I walked onto the Riad, I had a warm welcome and from then on, I felt like the staff was very accommodating and went above and beyond for me. They went from picking me up from the park area to even packing me a take away breakfast! The spa was great as well. I felt relaxed the whole entire time.

10/10 Excellent

Gal, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique and very special experience. One of the best stay experiences we ever had anywhere! The owner and staff are fantastic, helpful and kind and really go beyond to make the stay as special as possible. We were upgraded to the suite as we just arrived without even requesting, and the room was just breath taking. The location was very good and the Spa experience priceless. We definitely will be back. Thank you for making our stay in Fez so special!
Stayed 2 nights in Oct 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small palace in the Medina
Wonderful boutique palace in the Medina. Small with dedicated staff really trying to please. Gouda, Mohammed and others really try hard to make guests feel welcome. We had an early flight and they offered us a full breakfast before regular hours. We also had an upgrade to a lovely suite during our stay. Dominique, the owner, is also very involved and really makes sure communications are top notch. Definitely a great option if you want some old world charm in the Medina.
Stayed 2 nights in Oct 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good palace to stay st The Medina. The staff and cree were amazing Very good moroccan cuisine
Stayed 5 nights in Sep 2022

10/10 Excellent

carman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
This magical riad was our home for 3 nights. We were upgraded to the Byzance room but from what I could tell, all the rooms (only 5 in total) were given the same luxerions attention.everything about our stay was fantastic: the staff friendly and attentive, the property itself was absolutely immaculate and the food (both breakfast and dinner) was delicious and beautifully served. I cannot say enough great things about this fantastic riad in the fascinatingly and chaotic city of Fez
Stayed 3 nights in Sep 2022

10/10 Excellent

Farhang, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and attentive to our requests and needs. The property is gorgeous and very clean and well maintained. I will definitely stay at Mayfez if my travel plans take me back to Fez
Stayed 2 nights in Jul 2022

10/10 Excellent

IBRAHIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the tranquility of the hotel, there are only 5 suites in this place, so it is very quite, and peaceful
Stayed 1 night in May 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, incredibly thoughtful, and beyond accommodating. I have many dietary restrictions and they went above and beyond to make sure I had plenty of yummy food to eat. The food was delicious and they organized a wonderful tour guide for us. Wish we could have stayed longer! They spoiled us!
Stayed 3 nights in May 2022

8/10 Good

Valerie, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situation- spacious room with terrasse. Staff dedicated. Small hotel A bit disappointed by the restaurant
Stayed 3 nights in Feb 2020