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Sunstar Alpine Hotel Flims

4.5 star property

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Photo gallery for Sunstar Alpine Hotel Flims

Indoor pool
Exterior
Sun deck
Bar (on property)
Hypo-allergenic bedding, free minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
RUDI DADO, 8, Flims, Graubuenden, 7018
  • Flims Ski Resort
    ‪7 min walk‬
  • Lake Cauma
    ‪12 min walk‬
  • Laax Ski Area
    ‪14 min walk‬

Room options

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Budget)

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Me and All Hotel Flims, by Hyatt

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (99)
The price is CHF 406
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Me and All Hotel Flims, by Hyatt

About this property

Sunstar Alpine Hotel Flims

Winter wonderland with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Sunstar Alpine Hotel Flims for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Sunstar Alpine Hotel Flims offers 81 accommodations with free minibar items and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Flims hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Sunstar Alpine Hotel Flims, you're just a quick walk from Flims Ski Resort. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Flims Ski Resort and Lake Cauma
  • Free train station pick-up and ski shuttle service
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sunstar Alpine Hotel Flims helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a sauna and a fitness centre.

Smoking is allowed in designated areas at this 4.5-star Flims hotel.

Guests are served a free buffet breakfast.
Carigiet – This restaurant specialises in Regional cuisine and only serves dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Carigiet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per accommodation, per night
  • Rollaway bed fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sunstar Alpine Flims
Sunstar Alpine Hotel Flims
Sunstar Flims
Sunstar Flims Hotel
Sunstar Hotel Flims
Sunstar Hotel Flims
Sunstar Alpine Flims Flims
Sunstar Alpine Hotel Flims Hotel
Sunstar Alpine Hotel Flims Flims
Sunstar Alpine Hotel Flims Hotel Flims

Sunstar Alpine Hotel Flims Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 115 reviews
Rating 8 - Good. 53 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Sunstar hotel has been sold
we enjoyed our stay, the hotel has a homey feeling, country style of the past, helpful staff, excellent breakfast buffet, quiet surrounding, in walking distance to the main ropeway station, and a most gracious front desk, all this making a great holiday though a bit short. was looking forward to return but it will not happen to my regret.
Stayed 1 night in Aug 2019

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family stay, cool dayhikes to the lakes
Very family and child friendly place! Excellent service, crib and child chair provided anytime. There's also a playroom for kids, right next to the bar! :-)
Stayed 3 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness
Good, solid choice for a family with kids.
This was a good hotel for an extended family with kids with awesome shuttle service to the slopes. The reception/concierge was great--so friendly. This is an old hotel though. Yes, it is charming. But older furnishings, look, etc. Everything worked fine; no issues with TV, water, internet, etc. Large, clean bathroom, comfortable beds. Our particular room for 2 was on smaller side (other adults and kids stayed in another), but it did have a great terrace and the weather permitted us to use it. Breakfast was good and generous, more on the American (heavier) rather than European style of food, but great variety. We did not have dinner at the hotel, so cannot say anything about that. We did have drinks at the bar, and the service there left something to be desired. Our family enjoyed our drinks until staff started turning off all the lights at around 10ish, which to us is way too early. We moved ourselves to the lobby area to finish our drinks and conversation. The gentleman who shooed us out of the bar was working the breakfast room the next morning so perhaps he needed his rest. Also, the hotel is located very close to the bus drop off area. Upon arrival our GPS misled us and we ran around in circles, so we suggest really researching this before going. The area is fine; within short walking distance to plenty of small shops and restaurants. Overall a solid choice. We were here for peak of snowboarding season, so not inexpensive, but you pay for location!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor/ambiance in the hotel. Nice view from our balcony. Great pool area for relaxing after a day of skiing. Free shuttle to the slopes was great...no schlepping of equipment to the town shuttle!! Staff was extremely friendly. Would definitely stay here again!
Stayed 2 nights in Feb 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flims/Laax skiing
The hotel is super friendly, clean, and has everything you need to enjoy the mountains in the area, either in winter or summer. They also have a very nice and clean wellness area, the pool is on the small side but is still very comfortable. For skiing you need to take the hotel shuttle or walk to the bus stop which is about a 5 minute walk. I would stay here again.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ana, Miami FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel excellent buffet breakfast and nice location
Stayed 2 nights in Sep 2018

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quite room! Great location!
Stayed 1 night in Aug 2018

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Fantastic hotel. Great atmosphere and location. Pianist played at night. Room with a great view. Included Breakfast was amazing. It felt like a 5 star hotel. Walking distance to a gorgeous lake with plenty of activities. We liked it so much that we delayed our departure time to our next destination.
Stayed 1 night in Jul 2018

8/10 Good

Danno, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice historic hotel
Stayed one night before a ski trip in Flims. very nice historic hotel that kept it's charm even after updated renovations. excellent dinner, superior service delivered by very pleasant staff. Everyone was always cheery and positive. Max the ski shuttle driver was most helpful. enjoyed my short time at this hotel and would return (I'm hoping) with my wife in a minute.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very nice, just no sleep in....
The Hotel is really nice and the rooms very neat and coazy! The Breakfast very good!!!! The only thing was, we had a room right next to a very, very, very old personnel elevator, which was so nosy, that you simply could no longer sleep at 8am in the morning. When we told this to reception, they didn't care and even the "boss" standing next to the lady had nothing to say.... not even a "sorry" that didn't feel good. Offering a coffee or a discount for our next stay.... it wouldn't had to be much... well our roos were 415 and 416, so DONT take those....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lorraine , H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Beautiful scenery
My family and I had a wonderful time at this hotel. Very well run and friendly staff. The location is very quite so you have to travel out for an option of restaurants. The facilities are good although the gym area is in need of updating. Meals were pleasant but could be better but that's my personal taste.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
A comfortable hotel. Beautiful area.

10/10 Excellent

Lori, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! Very clean, comfortable, great amenities, beautiful area, friendly staff, no complaints at all. Highly recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christopher, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laax de luxe
Superb location with outstanding service and connecting minibus to ski gondola. Excellent cuisine with option of stubl. Gigantic breakfast choice. Very pleasant lounge with live evening music and regular teatime treats. Informal but highly efficient style condusive to relaxation. Well-being facilities good and the opportunity for summer wanderweg right on doorstep!

8/10 Good

Afranio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Benedek, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Amazing neighborhood, great service and activities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful experience set in natural surroundings
Sunstar hotels know true hospitality. They have exceptional attention to detail and we would have liked to have stayed at this hotel a week. The room was wonderful, the service was amazing and our room rate included lift passes which I think was such an incredible touch on an already wonderful experience. Absolutely no doubt I will be returning to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The Sunstar is a great hotel for a ski holiday. The staff are exceptionally helpful and made the stay. Location was great and with the hotel shuttle to the lifts, it was perfect. Food in the restaurant was above average as were all the facilities on-site.

10/10 Excellent

Fred the gypsy, Wasilla, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for hikers and couples
Great hotel for hiking to the Rhine gorge and to the conn and lake caumasee restaurants. great hotel with a beautiful lobby and rooms very elegant and well done. Superb breakfast! Only negative I would add is that the rooms were not air conditioned, though this is very common in European hotels.