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c-hotels Diplomat

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for c-hotels Diplomat

Smart City View | Minibar, in-room safe, individually furnished, desk
Interior
Interior
Reception
Interior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Panificio Pasticceria Lanotte
    1 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop
    1 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

Smart

  • Sleeps 2
  • 1 Queen Bed

Spacious Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

Dependance Via Alamanni 21 Matrimoniale

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Smart City View

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Comfy

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Smart

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Smart

  • Sleeps 2
  • 2 Single Beds

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Breakfast area

c-hotels Club

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very good, (1000)
The price is CHF 201
for 1 room
includes taxes & fees
1 Jan - 2 Jan
c-hotels Club

About this property

c-hotels Diplomat

Hotel with a conference centre, steps from Historic Centre of Florence
A bar/lounge, a conference centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
C-hotels Diplomat offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at c-hotels Diplomat. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and a conference centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Historic Centre of Florence and 7 minutes on foot from Piazza di Santa Maria Novella
C-hotels Diplomat offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. C-hotels Diplomat also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1WEOSWDFF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

c-hotels Diplomat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 920 reviews" "
Rating 8 - Good. 349 out of 920 reviews" "
Rating 6 - Okay. 128 out of 920 reviews" "
Rating 4 - Poor. 29 out of 920 reviews" "
Rating 2 - Terrible. 34 out of 920 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanna-Dyn

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station
Stayed 1 night in May 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Stayed 2 nights in May 2024

6/10 Okay

Ivelisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful
Stayed 3 nights in May 2024

10/10 Excellent

DongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Y J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David, Juarez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Cleanliness
Lobby looks nice, but room floor are looking deteriorated and furniture in room areas damaged and bathroom really uncomfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ding Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip in Florence
Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

ZAINAH

Stayed 2 nights in Nov 2023

10/10 Excellent

Noelia

Travelled with family
Very clean hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Masis, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in
Stayed 1 night in Oct 2023

10/10 Excellent

LEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and just directly opposite Santa M V station.
Stayed 3 nights in Oct 2023

8/10 Good

Jahmelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the flexibility at check-in. When we returned to check-in (still early 2pm) the room was ready and our luggage was delivered. We didn’t read that check-out was at 11 and wasn’t informed until day of by a phone call from reception. As a hotel employee in the states we stripped the bed and straightened up the room to make it as easy as possible for our housekeeper. I would strongly suggest making people pay an incidental hold for taxes and fees at check-in. We were followed out of the hotel with an inquiry about payment and our one key card as we departed. It was embarrassing and insulting. I’ve never had to physically check-out of a hotel unless it was an early departure. I’ve also worked in the industry for 20 years and travel often.
Stayed 1 night in Oct 2023