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Daphne Guest Hause

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December 2024
January 2025

Photo gallery for Daphne Guest Hause

View from room
Exterior
Superior Suite, 1 King Bed with Sofa bed | Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
7 Via Nazionale, Florence, 50123
  • Historic Centre of Florence
    1 min walk
  • Central Market
    4 min walk
  • Basilica of Santa Maria Novella
    5 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Down duvets, minibar, in-room safe, desk

Family Suite

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Down duvets, minibar, in-room safe, desk

Deluxe Suite

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Down duvets, minibar, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
5 Dec - 6 Dec
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About this property

Daphne Guest Hause

Bed & breakfast in Florence, a quick walk to Basilica of Santa Maria Novella
Along with tour/ticket assistance, this smoke-free bed & breakfast has free WiFi in public areas and multilingual staff.
Daphne Guest Hause offers 5 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Florence bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Daphne Guest Hause, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Basilica of Santa Maria Novella and 9 minutes on foot from Cathedral of Santa Maria del Fiore
Daphne Guest Hause offers its guests multilingual staff, tour/ticket assistance, and a lift. Public spaces have free WiFi.

This Florence bed & breakfast is smoke free.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • 4 steps to reach entrance
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Berna Largo fratelli Alinari 11 P/3]
Guests will receive an email 48 hours before arrival with check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Berna Largo fratelli Alinari 11 P/3
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information.
Property Registration Number 048017AFR2368

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Daphne Guest Hause B&B Florence
Daphne Guest Hause B&B
Daphne Guest Hause Florence
Daphne Guest Hause Florence
Daphne Guest Hause Bed & breakfast
Daphne Guest Hause Bed & breakfast Florence

Daphne Guest Hause Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 99 reviews" "
Rating 8 - Good. 19 out of 99 reviews" "
Rating 6 - Okay. 13 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 7 out of 99 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked closed to the train station and it was the best idea. Everything is walkable distance, the hotel nice and clean, the bathroom was a little dark but besides that all good. Thanks for everything!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nadia was great, helped with our after-hrs checkin
The coordinator, Nadia, was excellent. My family came in on the train at 9PM late in the evening. The front desk closed at 6pm, so we needed to get key card/code access to the room after hours for our first night. Nadia worked with me using email over the week before our arrival. She was patient and consisted with the needed documentation. She provided excellent check-in instructions. All went well at the late evening check-in which is great when a family has travelled all day and really needed an easy check-in process for our late arrival.
After hours check-in allowed for a quick, first evening visit to Florence El Duomo
Stayed 1 night in Aug 2024

4/10 Poor

Azhar

Travelled with family and small children
Liked: Cleanliness, staff & service
This is too close to the train station making a lot of unruly crowd around the building. The reception was also in another building close by.
Stayed 3 nights in Jul 2024

6/10 Okay

MARILYN

Travelled with family
Liked: Cleanliness
Very convenient to train station. Area around property was sketchy with homeless and transient
Stayed 2 nights in Jun 2024

10/10 Excellent

Dunia De

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hospitality, great staff. Near important points Transportation close Confortable Clean
Stayed 5 nights in Jun 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended! This hotel (apartment) is located in an extremely busy, dangerous, noisy intersection, I couldn’t sleep a single night, cars, motorcycles, buses, trucks and the crowd of people nonstop. Just when you think the traffic finally slowed down after 2am, the cleaning trucks starts to brush all the the street for several hours during the night, then you have trucks coming to bring the shipment to replenish the stores around. It was a horrible experience. You have to check-in on another building because they don’t have a front desk, then walk to other building to your room.
Stayed 6 nights in Jun 2024

6/10 Okay

Lilian

Liked: Staff & service, property conditions & facilities
The room request was messed up. We requested 2 twin rooms but got a king bed with sofa bed. The property is located in different place than check in location. It is a bit inconvenient.
Stayed 1 night in May 2024

4/10 Poor

Brian

Too noisy
Stayed 3 nights in May 2024

10/10 Excellent

liping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Stayed 2 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train station. Easy to come and go during your stay. Everything was clean and functioned well
Stayed 2 nights in Oct 2023

4/10 Poor

Claudette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 4 nights in Jul 2023

2/10 Terrible

Rochelle

Disliked: Cleanliness, property conditions & facilities
Found bed bugs as we're about to go to sleep on the first night (19Jun'23). Next morning notified Hotel Berna who manages the check in and took payment on behalf of Daphne Guest House, and showed them the captured bed bugs. Hotel Berna contacted owner of Hotel Daphne and initially told they will refund me (booked 3 nights at 470 Euros per night and only stayed for one night). Had to stay with relatives in Prato as we didn't have the spare funds to find another hotel in Florence. Notified Expedia on same morning but they couldn't help much because payment was taken by hotel, not by Expedia. To date (06Jul'23), Daphne Guest House team have still not responded to the refund queries and Hotel Berna have advised it's not their hotel so it's not their issue to help.
Stayed 3 nights in Jun 2023

6/10 Okay

Wilma

Stayed 1 night in Jun 2023

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating to letting us drop our bags off early in our room. Location is super close to train station which made it ideal for us.
Stayed 4 nights in May 2023

6/10 Okay

Jackelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was confusing as was the actual hotel address but we figured it out eventually. It did mention it in the confirmation email but that's not something I check frequently on vacation so I guess that's on me. You have to check in at a different hotel nearby. I don't believe there is any staff on site so if you have an issue, good luck.

10/10 Excellent

Karim

Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world Italy with modern touches. The room was super clean and comfortable. Ms. Nadia at the front desk is a gem! She was warm and friendly and a huge help!
Stayed 2 nights in Oct 2022

6/10 Okay

Eleonora

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room needs mire cleaning. Good location
Stayed 2 nights in Oct 2022

10/10 Excellent

LORIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a good stay here. Everything was close to all the tourists locations. Plus, the train was literally less than 5 minutes walk. Service was awesome.
Stayed 3 nights in Oct 2022

2/10 Terrible

Sianne

Stayed 1 night in Sep 2022

8/10 Good

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this room and its location to the train station - it was literally 3 minutes walk. The room was clean and large, it had air conditioning and a great view of the city. There was some miscommunication about the check in place but it was sorted out quickly and staff was extremely friendly. The only problem we had was the drainage of the shower, which was slow so taking showers took longer than usual. The hotel was very conveniently located just a short walk to the Duomo and the Central Market which was a lot of fun as well. There were also lots of stores and cafes nearby so eating was not a problem. We loved Florence.
Stayed 2 nights in Jul 2022