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B&B Hotel Firenze Pitti Palace al Ponte Vecchio

4.0 star property
VIP Access

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Photo gallery for B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Exterior
Terrace/patio
Lobby
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
Borgo S.Jacopo, 3/r, Florence, FI, 50125
  • Historic Centre of Florence
    ‪1 min walk‬
  • Pitti Palace
    ‪1 min walk‬
  • Ponte Vecchio
    ‪1 min walk‬
  • Florence (FLR-Peretola)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Pet-friendly hotel connected to a shopping centre in Florence with a rooftop terrace
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
B&B Hotel Firenze Pitti Palace al Ponte Vecchio offers 86 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at B&B Hotel Firenze Pitti Palace al Ponte Vecchio. During your stay, you'll be connected to a shopping centre and just a quick walk from Historic Centre of Florence. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Torre De’ Rossi
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Centre of Florence and Pitti Palace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at B&B Hotel Firenze Pitti Palace al Ponte Vecchio.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Torre De’ Rossi – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Torre De’ Rossi

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Pitti Palace al Ponte Vecchio
Pitti Palace al Ponte Vecchio Florence
Pitti Palace al Ponte Vecchio Hotel
Pitti Palace al Ponte Vecchio Hotel Florence
Pitti Palace Ponte Vecchio
Viva Hotel Florence
Hotel Pitti Palace al Ponte Vecchio Florence
Hotel Pitti Palace al Ponte Vecchio

B&B Hotel Firenze Pitti Palace al Ponte Vecchio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Leopoldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yudelka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JoAnn B

Stayed 6 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and convenient location and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Alistair

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - right off the Ponte Vecchio. StFf was very nice and helpful. Breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Oct 2024

6/10 Okay

Harold

Liked: Staff & service
Disliked: Cleanliness
The location and staff were great .. the hotel needs to be updated
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I feel like I stayed in a completely different property than the other reviewers! I will start with the positive: 1. The location is UNBEATABLE. You are literally 20 steps from the Ponte Vecchio and everything is <10 minutes away by foot. The train station is a 10 minute cab ride. 2. The staff are great, especially the people at the rooftop...."restaurant". That's where the good news ends. Beware of booking this property: 1. The property/rooms look nothing like the photos on Expedia. There are no "slippers", there are no individual bottles of toiletries. There's just combo shower gel/shampoo bottles for the shower and the sink. No conditioner. 2. The entire property reeks of mold/musty smell. They try and cover it up with incense but no dice. 3. Our bathroom shower and shower curtain were COVERED in black mold. We asked for them to be bleached, which they did, but this did not solve the problem. We lived with it because we'd prepaid and it was too late to switch. 4. The bed is a brick. Seriously the most uncomfortable mattress I have ever laid on in my life. Days later my back still hurts. 5. On multiple occasions, the housekeeping left us only one towel and failed to replace coffee/cream/sugar. 6. The elevator/life will only take one person at a time (maybe two with no luggage) and there's only one. So buyer beware you're booking a six floor walk up hotel. 7. Signs telling you to conserve water everywhere, which is a just a ploy to save money. D-
Stayed 5 nights in Oct 2024

6/10 Okay

Marc

Stayed 3 nights in Oct 2024

6/10 Okay

Paula

Travelled with family
Disliked: Amenities, property conditions & facilities
Very mixed review. Clean until you look close. There was black mold below the window sill and mildew and mold in the bathroom causing me to get sick even lost my voice. Front desk girl was not friendly or helpful multiple times; including not helping coordinate transportation for the following morning when leaving for the airport. But the man at night was helpful and courteous. Fridge was never checked to see if it should be refilled. We liked the location and the lounge.Breakfast food was tasty but minimal, but we enjoyed the dinner. I probably wouldn’t stay at this franchise again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jul 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Fantastic Stay! Our six-day stay at B&B Pitti Palace was absolutely incredible. From the moment we arrived, the team made us feel right at home with their warm hospitality. The crew was attentive to every detail, ensuring we had everything we needed to make our stay as comfortable and enjoyable as possible. We particularly loved the stunning views and the proximity to so many iconic sights—everything was within walking distance! We can’t recommend B&B Pitti Palace enough. It was the perfect blend of comfort, charm, and exceptional service. We’ll definitely be back!
Stayed 6 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Ashnoor

Better Mattresses. Very poor mattresses
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good very efficient
Stayed 3 nights in Aug 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but extremely helpful staff. Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jungtae, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and close to everywhere I planned to visit. Everything (breakfast, location, amenities) was good but it was noisy at night by people walking and cars passing outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with incredibly friendly staff and great rooftop setting for breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro Treto

Liked: Cleanliness, staff & service
Ff
Stayed 1 night in Aug 2024