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5.0 out of 5

"Cold juice on arrival was really nice. Small room with basic facilities. Overall it's what I needed. " More

By a verified traveller on Wed 03 Jul 2019

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Apartment, Multiple Beds, Annex Building

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Queen Bed, City View, Annex Building

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Croce. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Piazza Santa Croce and 3 minutes on foot from Piazza della Signoria

Hotel Santa Croce ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Santa Croce

Everyone (1)
5 out of 5
Cold juice on arrival was really nice. Small room with basic facilities. Overall it's what I needed.

Posted by on 3 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Staff

Dear Guest, Thank you so much for your excellent review and for sharing your amazing experience of stay at Hotel Santa Croce. Regarding the sizes of the room and just for information, we remind you that they are clearly written in its description before confirming the reservation. We hope to host you again in the future. Sincerely, Staff Hotel Santa Croce

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Santa Croce. This Tuscan-style Florence hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Built in 1600
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Florence (FIR-Firenze Campo di Marte Rail Station) (2.2 km / 1.3 mi)

Room Amenities

Hotel Santa Croce offers 10 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.

  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 10:00 PM
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Croce
  • Santa Croce Hotel Florence
  • Santa Croce Hotel Florence
  • Hotel Santa Croce Hotel
  • Hotel Santa Croce Florence
  • Hotel Santa Croce Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.