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Hotel Villa Il Castagno

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villa Il Castagno

Front of property
Double Room, Balcony | View from room
Classic Double Room | Premium bedding, desk, soundproofing, free WiFi
Reception
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Parking available
    Parking available

Explore the area

Map
via Andrea del Castagno 31, Florence, FI, 50132
  • Historic Centre of Florence
    8 min walk
  • Gallery of the Academy of Florence
    19 min walk
  • Nelson Mandela Forum
    3 min drive
  • Florence (FLR-Peretola)
    11 min drive

Room options

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, desk, soundproofing, free WiFi

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, soundproofing, free WiFi

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | View from room

Triple Room, Balcony

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, soundproofing, free WiFi

Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed (External Bathroom)

Premium bedding, desk, soundproofing, free WiFi

Single Room, 1 Single Bed (External Bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Premium bedding, desk, soundproofing, free WiFi

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Villa Il Castagno

Hotel with free parking, a short walk to Historic Centre of Florence
This hotel features a bar/lounge, a snack bar/deli and valet parking. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Hotel Villa Il Castagno offers 19 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Il Castagno. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • 8 minutes by foot from Historic Centre of Florence and a 5-minute drive from Piazza della Signoria
  • Cats and dogs welcome free of charge (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Villa Il Castagno. Free self parking is available.

Smoking is allowed in designated areas at this Florence hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.

Languages

English, Italian, Moldovan, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Valet parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Villa Il Castagno
Hotel Villa Il Castagno Florence
Villa Il Castagno Florence
Villa Il Castagno
Hotel Il Castagno
Hotel Villa Il Castagno Hotel
Hotel Villa Il Castagno Florence
Hotel Villa Il Castagno Hotel Florence

Hotel Villa Il Castagno Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 271 reviews" "
Rating 8 - Good. 80 out of 271 reviews" "
Rating 6 - Okay. 75 out of 271 reviews" "
Rating 4 - Poor. 32 out of 271 reviews" "
Rating 2 - Terrible. 27 out of 271 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yvette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good scenery
Stayed 6 nights in Aug 2024

10/10 Excellent

YING

Stayed 2 nights in Jun 2024

10/10 Excellent

Lilia, Shreveport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Jose

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.
Stayed 5 nights in May 2024

6/10 Okay

Diogo

Travelled with family
Liked: Cleanliness, staff & service
Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.
Stayed 1 night in May 2024

6/10 Okay

Sofia

Travelled with group
Disliked: Staff & service
Bad customer service !
Customer service horrible!
Stayed 1 night in May 2024

2/10 Terrible

Pooja

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. A little tired looking but clean. Excellent breakfast. Friendly staff. English good. Crisp bed linen but towels old but they were changed every day. No kettle in the room.
Stayed 3 nights in Apr 2024

2/10 Terrible

MARIA, NEWARK

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival there were no rooms available, overbooked. Staff mentioned that there is no internet access, hence, no Fax/ copy machine access. They aren’t aware when rooms are available or not. Shame on Expedia that allows these type of Hotels available to people. It’s a ripe off. Charged me for the room for all those days. Expedia states that’s their policy? Conchetta, front desk drove us to another Hotel, is that their policy too? Very Disappointed!! I will never ever use Expedia again nor look at this terrible Hotel! After traveling for many hours the least you want to hear is that there is no room for you after you made the reservation.

6/10 Okay

Olga

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the courtyard a little oasis in the middle of the city. The staff was very friendly and helpful
Stayed 5 nights in Oct 2023

6/10 Okay

Robert

Travelled with partner
Disliked: Staff & service
The staff were not very welcoming. It was as if our arrival was a burden for them. There is no parking and you have to really hunt to find a parking place on the street. None of the staffed smiled. Would not stay again.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Average. Mold in shower
Stayed 2 nights in Sep 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC, fan didnt work, door to outside (on ground floor) didnt work. They would come into my room to open the door with my stuff in it for airflow, without asking. 0/10, ive stayed in youth hostels better than this.
Stayed 2 nights in Sep 2023

8/10 Good

vinod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and uncomfortable, furniture ripped. We were greeted by a senoir lady laying on the lobby sofa who spoke no english. Bed was a 6" springs mattress on a platform NO AIR-CONDITIONING. Mid August and 90 degrees inside, my husband was drenched. LCD TV was 12" monitor. We literally forfeited our money and went to a Marriot Would never recommend to anyone. .
Stayed 2 nights in Aug 2023

2/10 Terrible

Albert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We are experienced travelers and we’re expecting an authentic experience when reserving this hotel. We checked in late, arriving after a long flight. The person in the front desk was very unpleasant and didn’t provide more than a one word answer. Sometimes leaving us guessing what he means. There was no language barrier. It was strange altogether. The morning person wasn’t better. The only good part was the nice breakfast crew. The room was very basic. NO AIR CONDITIONER!! The shower was a tight squeeze with the toilets close to accordion doors that were part of the shower. It was not comfortable to say the least. I truly believe that if the front desk persons were a bit nicer the entire room/shower/no AC would have been a bit more bearable.
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with family
Disliked: Cleanliness
Free breakfast was nice. Beds were comfortable and clean. The rooms had a nice little balcony and Air conditioning. Bathroom shower was very dirty. Front desk staff could have been nicer.
Stayed 2 nights in Jun 2023

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good. room comfortable.
Stayed 3 nights in Jun 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner/staff went above and beyond waiting for us till after midnight because of our delayed flight. They were kind and being a 5 minute walk to the train station was perfect!!!

6/10 Okay

Kristin

Upon arrival, reception person was not friendly or helpful; but all staff after him was. It is a 20-30 minute walk from tourist sites but we actually like this as we went to non-touristy restaurants for our evening meal.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The host was very nice. They recommend some great restaurants nearby and they even fixed the wifi after I mentioned that the connection in my room was bad.