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4.7 out of 5

"Lovely hotel, fantastic breakfast, walking distance to the city centre. " More

By a verified traveller on Sun 14 Oct 2018

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Room (La Biblioteca)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Room (Naked)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Room (La Botanica)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Ville sull'Arno. During your stay, you're just a quick walk from Via Vincenzo Gioberti. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to facials, body scrubs or body wraps at Il Segreto della Villa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Historic Centre of Florence and a few minutes from Piazza della Signoria
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Ville sull'Arno ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ville sull'Arno

Everyone (7) Couples (6)
5 out of 5
Lovely hotel, fantastic breakfast, walking distance to the city centre.

Posted by on 14 Oct 2018

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5 out of 5

Good hotel a little way outside of Florence

Pros: Staff, breakfast
Cons: Don’t charge for parking as outside city so need a car. Open pool for longer.
Good hotel, location ok but not the best with busy road outside and neighbourhood not the best. About a 10 min drive to Florence. Charge for parking which it shouldn’t given its location. Staff very accommodating. Pool hours a bit strict.

Posted by on 10 Aug 2018

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4 out of 5
Nice, quiet hotel on the outskirts of the main Florence city, with excellent staff!

Posted by , from London on 20 Apr 2018

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5 out of 5

Fantastic break

What a lovely hotel! Fantastic Spa facilities, sauna, steam room and indoor pool. Only 3 pieces of gym equipment- but top quality. Bedroom was lovely, immaculate. Bed turned down in the evening and sweets left on the bed. Great selection at breakfast, espresso or cappuccino made to order. Can go as late as 10.30 and still full selection. It is a fair out of the centre- long walk if it's warm! The bikes are a good facility, couldn't really get the saddle high enough for my 6'3 but they are only to get into and around the centre- not mountain biking. The wireless router to borrow from reception is really useful. Outdoor pool and loungers very nice, relaxing music tries to distract from the traffic noise. Shuttle facility into town and a nearby bus stop to get you back to Santa Maria Novella train station on your last day. Staff are fantastic, excellent English spoken at reception and in the restaurant. A real bit of luxury

Posted by on 24 Oct 2015

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5 out of 5
Grosses und modernes Zimmer, freundliches Personal, sehr gutes Frühstück, Shuttlebus ins Zentrum, Schöne Bar. Gerne wieder!

Posted by on 21 Jul 2022

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5 out of 5
Sehr schöne und saubere Zimmer. Das Spa ist sehr angenehm und entspannend. Das Personal ist sehr zuvorkommend und freundlich. Ein richtiges Italienisches Ambiente. Einziges minus waren die hohen Preise des Essens. Jedoch war das Morgenessen sehr abwechslungsreich und frisch.

Posted by on 12 Nov 2019

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5 out of 5
Sehr empfehlenswert Super Service. Alle sehr nett und aufmerksam

Posted by on 18 Nov 2017

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4 out of 5

Kaunis, siisti ja rauhallinen pikkuhotelli.

Kaikki uutta, viihtyisä hotelli. Ei ihan täysiä pisteitä, kun huone aika pieni ja sijainti ei mikään ihmeellinen. Mutta pyörän saa hotellilta ja se helpotti kulkua. Palvelut hotellilla todella hinnakkaita, kannattaa käydä dinnerillä joen toisella puolella.

Posted by , from Helsinki on 15 Oct 2017

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5 out of 5

Great hotel . 5' by cab form the center Florence

Pros: Excellent! Not only the hotel but the staff as well as the restaurant. Highly recomendable.
Cons: There are still some bedrooms to be restored.
Location: 5' form the center of Florence.
Excellent! Not only the hotel but the staff as well as the restaurant. Highly recomendable.

Posted by on 3 Apr 2017

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5 out of 5

Hôtel au petit soins

Très belle hôtel, le services de qualité avec du personnel avenant et très compétant. Les massages une turie A ne pas manquer. Attention pour le départ prévoir à l'avance le parking et petite il faut souvent déplacer plusieurs voitures avant de pouvoir partir.

Posted by on 2 Sep 2016

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Property Features

Hotel Ville sull'Arno offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Hotel Ville sull'Arno. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee. This 5-star Florence hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Florence Campo di Marte Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Ville sull'Arno offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Separate bedroom
  • Jetted
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique decor
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Hotel Ville sull'Arno has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Free bicycles on site
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

  • Deep tissue massage
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved on-site.

Hotel Ville sull'Arno offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the spa from 2 PM to 4 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 95.00 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 26 per night
  • Valet parking fee: EUR 26 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel sull'Arno
  • Hotel Ville sull'Arno
  • Hotel Ville sull'Arno Florence
  • sull'Arno
  • Ville sull'Arno
  • Ville sull'Arno Florence
  • Ville sull'Arno Hotel
  • Hotel Ville Sull Arno
  • Ville Sull Arno Hotel
  • Hotel Ville sull'Arno Hotel
  • Hotel Ville sull'Arno Florence
  • Hotel Ville sull'Arno Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.