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Mercure Firenze Centro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Firenze Centro

Privilege, Room, Balcony | Down duvets, minibar, in-room safe, desk
Garden
Reception
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Via Nazionale 21/23 R, Florence, Fl, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    3 min walk
  • Central Market
    3 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Down duvets, minibar, in-room safe, desk

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Down duvets, minibar, in-room safe, desk

Privilege, Room, Balcony

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Firenze Centro

Eco-certified Florence hotel in Santa Maria Novella with a 24-hour front desk
A bar/lounge, valet parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Mercure Firenze Centro offers 85 accommodations with minibars and espresso makers. Beds feature down duvets. Televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Firenze Centro's great location gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Historic Centre of Florence and 3 minutes on foot from Basilica of Santa Maria Novella
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Firenze Centro offers its guests multilingual staff, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Mercure Firenze Centro also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • Secured, covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1RIEWIOGS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 748 reviews" "
Rating 8 - Good. 268 out of 748 reviews" "
Rating 6 - Okay. 63 out of 748 reviews" "
Rating 4 - Poor. 15 out of 748 reviews" "
Rating 2 - Terrible. 6 out of 748 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in Aug 2024

10/10 Excellent

Li Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and understanding the needs of tourist family. We were happy with hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station and other places. Wonderful modernization throughout the hotel. Great staff and very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, room; easy walking distance from train station and attractions in central Florence; great breakfast buffet and lovely outdoor courtyard; wonderful staff, friendly, helpful, and accommodating.
Stayed 2 nights in Aug 2024

6/10 Okay

Golnar

Travelled with partner
In general, it’s an ok hotel. Not as nice as the pictures suggests. Showers are a bit moldy. Faculty looks old. For the price, you can find better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The room was clean and orderly. The hotel is close to the train station and important sites like the Duomo. We felt safe and were happy everything we wanted to see was a few minutes away.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The rooms were large with comfortable beds. Would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

JORGE

Stayed 2 nights in Jul 2024

8/10 Good

Julieth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente para caminar alrededor
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and safety
Stayed 2 nights in Jul 2024

10/10 Excellent

SAMUEL

Stayed 1 night in Jul 2024

8/10 Good

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The rooms were huge and clean, the beds were comfortable and appointed with high end linens, air conditioning was great, and the water pressure in the shower was excellent. The staff was very helpful, the included breakfast was served in a beautiful courtyard and was delicious- seriously, try the waffles- and the hotel is very centrally located. Overall, we had a great experience. As the purpose of these reviews is to give people an idea of what to expect, I do have to offer a few criticisms. The furniture in the rooms was older and a bit shabby. And unfortunately, the outside of the hotel is covered in graffiti. Otherwise, we had a very nice time, and I recommend this hotel highly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Divya, Sohar

Liked: Property conditions & facilities
Good ambiance
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Naydee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and quiet. Located right across from train station, walking distance to all the major spots. Felt very safe. Definitely would recommend.
Stayed 2 nights in Jun 2024

8/10 Good

Sandra, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our one night stay was terrific. Being so close to the train station was fabulous - made getting in and out of Florence very easy. Room was quite large, bed was very comfortable, my only comment would be that the whole environment was a bit sterile. Could not have been an easier location though.
Stayed 1 night in Apr 2024

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatio: Close to the train sation
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Farnoush

Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
Great location to train
Stayed 3 nights in Jun 2024

8/10 Good

Susan

Stayed 2 nights in Jun 2024