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Tivoli Palazzo Gaddi Firenze Hotel

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tivoli Palazzo Gaddi Firenze Hotel

Rooftop bar, al fresco dining, open daily
Front of property
Lobby
Superior Room | Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Via del Giglio 11, Florence, Firenze, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    2 min walk
  • Piazza di Santa Maria Novella
    3 min walk
  • Florence (FLR-Peretola)
    24 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Duplex)

Suite (Duplex) | Minibar, in-room safe, desk, laptop workspace

Suite (Duplex)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Large)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, desk, laptop workspace

Premium Room (View)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Floren Luxury Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (71)
The price is CHF 536
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Floren Luxury Hotel

About this property

Tivoli Palazzo Gaddi Firenze Hotel

Luxury Florence hotel in Duomo with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tivoli Palazzo Gaddi Firenze Hotel offers 86 accommodations with minibars and espresso makers. 40-inch LED televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Tivoli Palazzo Gaddi Firenze Hotel. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a meal at the steakhouse or drinks at the rooftop bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Historic Centre of Florence and Basilica of Santa Maria Novella
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Tivoli Palazzo Gaddi Firenze Hotel. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Steak Home: The Taste of – On-site steakhouse.
Feel the Sky – This rooftop bar specialises in seafood. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 to 34 for adults and EUR 18 to 34 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Feel the Sky
  • Steak Home: The Taste of

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 34 for adults and EUR 18 to 34 for children
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tivoli Palazzo Gaddi Firenze
NH Collection Firenze Palazzo Gaddi
Tivoli Palazzo Gaddi Firenze Hotel Hotel
Tivoli Palazzo Gaddi Firenze Hotel Florence
Tivoli Palazzo Gaddi Firenze Hotel Hotel Florence

Tivoli Palazzo Gaddi Firenze Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 170 out of 205 reviews" "
Rating 8 - Good. 21 out of 205 reviews" "
Rating 6 - Okay. 7 out of 205 reviews" "
Rating 4 - Poor. 2 out of 205 reviews" "
Rating 2 - Terrible. 5 out of 205 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, la recámara está en muy buenas condiciones y la cama deli para dormir. Los chocolates lo máximo. Gracias
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellebt location. 5-10 mins from the station and 5 mins from the main locations to visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Breno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival at the hotel, we were immediately struck by its breathtaking beauty. Though we arrived earlier than expected and had to wait in the lobby, the hospitality we received was nothing short of extraordinary. We were presented with a cart featuring exquisitely arranged special water and chocolates, an elegant touch that set the tone for our stay. Antonella, the food and restaurant manager, was simply outstanding. Her meticulous attention to detail and genuine warmth made us feel incredibly special. She graciously took the time to guide us through the wine room, sharing her expertise, and arranged for us to have dinner on the rooftop, where we were treated to a stunning panoramic view. The entire experience was unforgettable.
Stayed 1 night in Jul 2024

10/10 Excellent

Gaye

Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
High ceilings. Phenomenal breakfast. Very helpful staff. Strong A/C.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location loved the rooftop
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Excellent overall experience, highly recommended.
Stayed 2 nights in Jul 2024

8/10 Good

CLARA

Stayed 1 night in Jun 2024

10/10 Excellent

Rimma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add gym options
Stayed 3 nights in May 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pretty much 10-15min walk from any attraction or activity meeting point. The area is very nice loaded with shops, restaurants, bars, etc The hotel itself is elegant and quiet. The breakfast area is beautiful but doesn’t compare the the views from the rooftop terrace in the afternoon with amazing views of the Duomo. The staff is extremely helpful and friendly and the inside bar makes great cocktails and has a nice wine list and snacks. Will definitely stay here again and matches the experience we’ve had at other NH properties in Europe
Stayed 6 nights in May 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Luxury in a Fabulous Location
This hotel is amazing. The communal sitting lounges are gorgeous and the view from the roof for cocktails was beautiful. It feels very luxurious and I know my standards are high. Our room was big, updated, quiet, comfortable. The service was superior. The breakfast buffet is very good. Way above average. The hotel is close to everything and in a very good location. This is my second stay here and I will definitely be back.
Our double room
View from the rooftop lounge.
Stayed 3 nights in May 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the top deck is absolutely amazing!
Stayed 1 night in May 2024

8/10 Good

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of the furniture is not good ( desk and wardrobe)
Stayed 2 nights in May 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully furnished, very comfortable and spacious. Walking distance to pretty much everything. Staff were so nice and helpful. Delivered beyond expectations, loved our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

jay, pasig

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

6/10 Okay

Abdullah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Bianca

Disliked: Staff & service, property conditions & facilities
The front desk staff were not helpful and were rude. I do not speak Italian and they would not speak to me in English. I checked out after being in the room for only 15 minutes. The room was very old and everything was extremely dated. The air conditioning was not working and the bed was not comfortable. When I went to the desk to check out the staff suddenly knew how to speak English. I was then offered a different room even though I was told there was nothing else available when I checked in. Would not recommend this hotel.

10/10 Excellent

Pamalla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location! Highly recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and so conveniently located to restaurants, Florence museums and the train station if you arrive and depart by train in Florence.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
So worth it!
Hotel was amazing. The room was very clean. The staff went far and beyond to accommodate our needs. My husband and I truly felt special staying at this hotel and we wouldn’t think twice about booking there in the future.
Stayed 4 nights in Oct 2023

8/10 Good

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t particularly like our room. Our window looked into a brick wall and wasn’t what we expected when paying this price
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2023