Novella House

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novella House

Junior Suite | Terrace/patio
Front of property
Junior Suite | Frette Italian sheets, premium bedding, in-room safe, soundproofing
Apartment (Brunelleschi - Giotto) | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle
Comfort Apartment | Living area | LED TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via del Porcellana 53, Florence, Firenze, 50123
  • Historic Centre of Florence
    1 min walk
  • Piazza di Santa Maria Novella
    2 min walk
  • Basilica of Santa Maria Novella
    5 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

Superior Twin Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Apartment (Brunelleschi - Giotto)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Superior Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

Apartment (Leonardo)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Comfort Apartment

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Similar properties

About this property

Novella House

Affittacamere in Florence, steps from Historic Centre of Florence
This smoke-free affittacamere features concierge services, tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Novella House offers 9 air-conditioned accommodations with espresso makers and a safe. Beds feature Frette Italian sheets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Novella House, you're just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Historic Centre of Florence and Piazza di Santa Maria Novella
As a guest of Novella House, you'll find tour/ticket assistance, concierge services, and a front desk safe. Public spaces have free WiFi.

This Florence affittacamere is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (69 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 1700
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 PM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novella House Condo Florence
Novella House Condo
Novella House Florence
Novella House
Novella House Florence
Novella House Affittacamere
Novella House Affittacamere Florence

Novella House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 293 reviews" "
Rating 8 - Good. 104 out of 293 reviews" "
Rating 6 - Okay. 17 out of 293 reviews" "
Rating 4 - Poor. 3 out of 293 reviews" "
Rating 2 - Terrible. 2 out of 293 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building well maintained, well equipped, lovely and very helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dannelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
Stayed 1 night in Jul 2024

10/10 Excellent

Bartosz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo location and nice place to stay
Stayed 1 night in May 2024

8/10 Good

Brian

Stayed 1 night in May 2024

10/10 Excellent

Bobra, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
Stayed 5 nights in May 2024

10/10 Excellent

Katherine Marie, Lewes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
Stayed 5 nights in Apr 2024

8/10 Good

Matthew Man Fa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is average, inside is quite old not my taste but could be 5 if you like old / antique decoration.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jubaida

Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is VERY kind and helpful!
Stayed 2 nights in Sep 2023

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked this place it was clean with all the necessary amenities. I personally didn’t like the vibe and it was not the picture that was described it was very renaissance Catholic Church vibes it even smelt like a church, the room was mustard yellow with creepy art, the bed was very thin, you could feel the springs but our overall experience was great. It was good for an overnight stay and the price you can’t beat. Loved the blackout wooden doors that helped us sleep in and they were also very nice about us checking out an hour late and holding our luggage. Like I said I can’t complain about our stay just the decor and wall color/style wasn’t my favorite but the stay for the price was amazing.
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Angeline Leah Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic large apartment in a great location for visiting city centre.
Stayed 1 night in Aug 2023

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude and late, but still a nice apartment
The apartment was nice but the service was pretty poor. We arrived at 3.30pm, the room was supposed to be ready at 3pm but it wasn’t actually ready until 4pm. The person on reception called Alex did not manage the situation well, he was kind of rude about it when he should have been a little apologetic. We had travelled to Florence by train from lake Garda with 2 young children, we changed train 3 times, we were hot, we had carried our bags from the station, we just wanted to get into our room. They forgot to put towels in, the door was tricky to open, the power kept cutting out so we were advised to turn off our AC if we wanted to use the kettle etc. I get it, it’s an old building, if it hadn’t been for the initial check in it may have been charming instead of annoying. The apartment was clean, it was in a good location, had great facilities and good sized rooms.
Stayed 2 nights in Aug 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only objection was that we were in the room directly across from the office and in the evening a couple of men in the office were having a very loud conversation (not an argument) for quite a while. It sounded like they were in our room! All they needed to do was use their "inside voices". Once the office closed at 7PM, no problems. Mark
Stayed 1 night in May 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What an amazing property. My wife and I stayed here with our two daughters (10 and 12), with my mum and her husband staying in an adjoining apartment (a separate apartment, but with a shared front door so that we felt like we were staying together as one big family!). Both apartments were astonishingly spacious, well-appointed, and tastefully decorated - the high painted ceilings were a highlight. The location was perfect for our needs: halfway between the Locauto car hire place and the main train station, and still easily walkable to the centre of Florence. The hosts were super-friendly. We recommend the nearby restaurant La Grotta Di Leo.
Stayed 1 night in Apr 2023

10/10 Excellent

Douglas

4/10 Poor

Karla

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place is not a hotel, it’s more like a vacation property rental. The rooms in the images were probably taken like 10 years ago, because the rooms look run down, or at least the one we had. The place is the bottom two floors of a building and it was hard to find. Once we got there, it took like 20mins Rea to get in because they didn’t answer the messages I had sent them. The building is also across the street from a charity home building, so expect people to be smoking outside at all times and stare at you as you walk down the street. Definitely affected my experience in Florence. The staff was also not super helpful and had the “it is what it is” attitude.
Stayed 2 nights in Oct 2022

8/10 Good

John

Stayed 2 nights in Oct 2022

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing!! Our family absolutely loves it. Great location, excellent place!
Stayed 1 night in Sep 2022

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel
amazing hotel. suitable for tourist. 5mins walk from firenze smn station and within 10mins walk to tourist spots. very friendly hosts. spacious room. had a comfortable stay, picture as it is. no breakfast but has a basket full of snacks. will definitely stay again
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Overall great, but uncleaned bedside table
I liked the room, the kitchenette, the bathroom, but I discovered that one of the tables next to the bed had someone's toe nail clipping, it was a little repulsive.
Stayed 1 night in Aug 2022