Palazzo dei Ciompi Suites

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December 2024
January 2025

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1 bedroom, premium bedding, down duvets, desk
Deluxe Suite | Living area | TV
Deluxe Suite, 2 Bedrooms, Kitchen | City view
Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down duvets, desk
Shower, free toiletries, hair dryer, bidet

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
Via Pietrapiana 18, Florence, FI, 50122
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Croce
    5 min walk
  • Piazza del Duomo
    8 min walk
  • Florence (FLR-Peretola)
    38 min drive

Room options

Deluxe Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Standard Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Royal Condo

  • 79 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

Deluxe Suite (De Luxe 2+1 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

Deluxe Suite (De Luxe 2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (De Luxe 2+2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Condo

  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Deluxe Suite

  • 50 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds, 1 Queen Sofa Bed and 1 Single Sofa Bed

Family Condo

  • 60 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Deluxe Suite (De Luxe 4+2 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Similar properties

About this property

Palazzo dei Ciompi Suites

Family-friendly Florence aparthotel in Santa Croce with 2 restaurants
This smoke-free aparthotel features 2 restaurants, a bar/lounge and WiFi in public areas. Other amenities include self parking, dry cleaning and laundry facilities. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area. Limited housekeeping is available.
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets and premium bedding. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

During your stay at Palazzo dei Ciompi Suites, you're just a quick walk from Historic Centre of Florence. Features include 2 restaurants, a bar and breakfast (surcharge). This aparthotel has 33 apartments. Enjoy your stay with amenities like a kitchen and cable TV channels in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Historic Centre of Florence and 8 minutes on foot from Piazza del Duomo
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Palazzo dei Ciompi Suites. Parking is available for a fee.

This Florence aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Palazzo dei Ciompi Suites has 2 restaurants on site.

Languages

English, Italian, Russian

Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (EUR 25 per day)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 9 per person
  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (2:00 PM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Fee for in-room wireless Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per stay (rates may vary)
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 364 reviews" "
Rating 8 - Good. 133 out of 364 reviews" "
Rating 6 - Okay. 60 out of 364 reviews" "
Rating 4 - Poor. 29 out of 364 reviews" "
Rating 2 - Terrible. 26 out of 364 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Stayed 4 nights in Aug 2024

10/10 Excellent

ERIN

Travelled with family, Travelled with group
Only stayed for 1 night, and could have quite easily extended for many more. The room is beautiful, clean & spacious. Onsite laundry is a massive bonus, walking distance to everything. Customer service was unmatched! Highly recommend 🙂
Stayed 1 night in Aug 2024

4/10 Poor

Rochy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room I was assigned did not have any functioning air conditioning. This made my stay extremely uncomfortable, especially given the high temperatures during my visit. When I approached the front desk to address this issue, the staff member I spoke with was notably rude and dismissive. Her lack of professionalism and unwillingness to provide any helpful information was disappointing and not in line with the standard of service I expected from your establishment. Additionally, I was not informed about the parking fee when I made my reservation or during check-in. I was under the impression that parking was complimentary, as there was no mention of any charges on your website or in my booking confirmation. This unexpected expense was an unpleasant surprise at check-out. The overall cleanliness of the hotel also left much to be desired. While the interior of the room was passable, the exterior areas were dirty and poorly maintained. This greatly detracted from the overall ambiance of the hotel and my comfort during the stay.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about our stay! The only downfall was I wish the AC was a bit stronger
Stayed 3 nights in Jul 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, room comfort
Apartment style stay
The apartment was huge and comfortable for our family. Downside was we weren’t told upfront about the fee for parking snd when we asked for more towels we were told only guests staying more than 3 nights could get extra towels. Help desk was also only an available during certain hours and the place was hard to locate at first. Location however walkable to many sites.
Stayed 3 nights in Jul 2024

6/10 Okay

Iryna

Travelled with family
The room was big, the view was great. Though, the third sleeping place was very not comfortable, breakfast-poor , no hair conditioner or body locion in the room, towels were not changed in 48 h.
Stayed 2 nights in Jun 2024

8/10 Good

Rosimely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to Duomo and other relevant monuments and places. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Cate

Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Stayed 1 night in May 2024

8/10 Good

yu

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Washing machines were broken
Stayed 2 nights in May 2024

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joansy

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Genalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and well-maintained
Stayed 1 night in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Excellent stay
We had a great stay, the room was huge and beautiful with a free standing bath and stunning ceilings. Breakfast was simple but delicious. Excellent location - 10 min walk to the duomo and lots of shops around. Really recommend this hotel, great price too!
Stayed 3 nights in May 2024

2/10 Terrible

Ramarao

The property could benefit from better maintenance. It would be helpful to have additional towels, shower gel, and soap available. Furthermore, the beds are uncomfortable and tend to move, which affects the quality of sleep.nd to move, which affects the quality of sleep.
Stayed 2 nights in May 2024

8/10 Good

Gilad

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and location! However if you want a good night sleep, it’s hard because the city parties to the wee hours of the morning.
Stayed 1 night in Apr 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, need more laundry facilities, students will pull out your clothes and throw them aside, I guess people suck everywhere.
Stayed 3 nights in Apr 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, clean and seemed newly renovated. However, the hotel was hard to get to due to one way roads and limited parking nearby. The was not a big hotel sign in front (a little sign near the doorbell). The hotel staff gave me the google address where to park (behind the hotel is a different address). The hotel was a short walk to nearby tourist sights.

8/10 Good

Mia

Stayed 3 nights in Mar 2024

2/10 Terrible

tree

Stayed 2 nights in Jan 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
A great Hotel!!!!
I stayed three nights at this hotel and was very happy to have stayed here. The room was HUGE and clean. I was not too sure about the neighborhood, at first glance. But, I had no problems and really enjoyed the location and easy walk to the Duomo and everything in the area. Lots to do, great restaurants everywhere. I recommend the pizza place next door.
Stayed 3 nights in Nov 2023

2/10 Terrible

Monte

Disliked: Cleanliness, property conditions & facilities
We weren’t able to check in at all
Stayed 3 nights in Nov 2023

6/10 Okay

Suzana

Travelled with family
Disliked: Amenities
This a good hotel to rent especially traveling with family like us. We were family of five and we had 2 separate bedrooms with a living room, sofa and a kitchen. The place is good for it’s price. The issues I have are the fact the bedsheets are very old worn out and even had holes in them. I’m not sure if the rooms and the property are well taken care of. The free breakfast was a joke. They will give you a single croissant, a coffee and an orange juice. If you consume anything else more than that they will make you pay. Also the free breakfast was not actually inside the hotel property but rather outside a restaurant next door, so that was confusing.