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Serristori Palace Residence

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Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms | Terrace/patio
Front of property
Deluxe Apartment, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
City view from property
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Lungarno Serristori 13, Florence, FI, 50125
  • Historic Centre of Florence
    ‪1 min walk‬
  • Uffizi Gallery
    ‪12 min walk‬
  • Ponte Vecchio
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪40 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Garden View

Family Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Family Apartment, 1 Bedroom, Garden View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Queen Sofa Bed

View all photos for Classic Studio

Classic Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Studio

  • 48 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living area | Flat-screen TV

Superior Apartment

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Apartment, 1 King Bed with Sofa bed

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms | Terrace/patio

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

  • 65 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Serristori Palace Residence

Residence in Florence, steps from Historic Centre of Florence
Along with laundry facilities, this smoke-free residence has tour/ticket assistance and a communal living room. WiFi in public areas is free. Other amenities include a front desk safe.
Serristori Palace Residence offers 12 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Florence residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Serristori Palace Residence's great location gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free WiFi in public areas, plus airport pick-up service (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Historic Centre of Florence and 12 minutes on foot from Uffizi Gallery
  • Airport pick-up shuttle service available for a fee
As a guest of Serristori Palace Residence, you'll find tour/ticket assistance, laundry facilities, and a front desk safe. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Serristori Palace Residence also features a communal living room and a lift.

This Florence residence is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 30 per day; reservations required; discounts available
  • Airport pick-up shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request

Family friendly

  • Highchair

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Wine tours
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9:00 AM - 2:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
The listed mandatory cleaning fee is charged at the end of the stay.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.
  • Cleaning fee: EUR 29 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Serristori Palace Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017B46LIMWG9Q

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serristori Palace Apartment Florence
Serristori Palace Apartment
Serristori Palace Florence
Serristori Palace
Serristori Residence Florence
Serristori Palace Residence Florence
Serristori Palace Residence Residence
Serristori Palace Residence Residence Florence

Serristori Palace Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 107 reviews
Rating 8 - Good. 12 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort
Fabulous place, perfectly appointed, serene
This place is beautiful, elegant, sumptuous, comfortable, well-appointed, interesting, and tasteful. It's a wee bit of a trek from the main sites, which means it is peaceful and feels quite safe. The host was charming, the room was better than I had even hoped. It was utterly perfect!
Stayed 3 nights in Sep 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Property conditions & facilities
Great location, walkable neighborhood. Laundry facilities available in building. Front desk responsive to our questions and needs. Nice outdoor space. Good closet space. Kitchen was sparsely furnished.
Stayed 6 nights in Oct 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 6 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Great location, good room size. However, no housekeeping, so who replaces the toilet paper when there is no one at reception. No in-room coffee and tea except for a basement vending machine. Some light bulbs not working, again no one at reception to ask about. Booking a taxi in Florence is not easy, if there was a decent reception, this problem could be overcome. Free laundry facilities in the basement were excellent. Heating seems to be an issue until a certain date in October.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Excellent choice for Florence stay
Very easy check-in with a great document provided before arrival. Reception desk staff were really helpful. The view from the unit & its convenience to everything was superb.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities
Great hotel we had a rooftop terrace with great views and very walkable to all the major sites.
Stayed 4 nights in Aug 2024

10/10 Excellent

ESTEBAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice for a family stay. No issues at all
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Anthony

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Iza

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only thing wrong was that the AC did not cover the entire property and barely blew any air in the room it was in. I understand that these older properties dont have good AC, but there were no fans or additional resources to cool oneself down.
Stayed 1 night in Aug 2024

8/10 Good

Maya

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a nice stay here as a family of 4. The room was pretty small and I did miss having someone at the front desk at times. If it’s called a hotel, it should be staffed like a hotel. The AC didn’t work at first, but it was fixed the next day after we mentioned it. It was very nice to stay on the non-tourist side of the river. Much quieter and a nice break after a day with the crowds.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan, Halifax

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Gerardo

Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yanny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. We liked the apartment very much. It was close to everything in this beautiful city.
Stayed 2 nights in Jul 2024

10/10 Excellent

s., new york

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to the main tourist spots, good AC, spacious, comfortable. Only drawback is that the road in front of the hotel is busy with traffic and the motorcyclists are loud. I wore earplugs at night
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay
Charming hotel, comfortable and spacious rooms, soft beds, adequate AC, responsive staff, and fabulous location.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice clean property. Enjoyed our stay
Stayed 1 night in Jun 2024

6/10 Okay

OWAIS

Stayed 3 nights in Jun 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it was about 25 minutes from the train station, the hotel was lovely. The staff was very friendly and helpful. We really enjoyed the accessibility to the public transportation but also were able to walk to central areas of Florence. The apartment was very clean and loved the decor. We loved the access to a washer and a dryer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Great hotel in Grosetto!
We loved this hotel! The room we stayed in was so nice, comfortable and clean, and the staff was so kind and helpful. The hotel is in a safe area of town, and we walked to a delicious dinner. Highly recommended!
Stayed 2 nights in Jun 2024