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Hotel Casa Amelia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Amelia

View from property
Front of property
Standard Twin Room | Premium bedding, in-room safe, blackout curtains, free WiFi
Reception
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
Calle La Unión, Flores, Petén
  • Church of Our Lady of the Remedies
    2 min walk
  • Flores Dock
    3 min walk
  • Las Guacamayas Biological Station
    3 min walk
  • Flores (FRS-Mundo Maya Intl.)
    4 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Double Room

  • 1 sq m
  • Sleeps 2
  • 1 Large Single Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Twin Room

  • 14.9 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Double Room, 1 Double Bed

  • 13.9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 16.0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed, Lake View

Standard Room, 1 Queen Bed, Lake View | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, 1 Queen Bed, Lake View

  • 16.0 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Lake View

Standard Room, Lake View | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, Lake View

  • 16.0 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Single Room

  • 14.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, free WiFi

Standard Room, 1 King Bed

  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Amelia

Hotel with a full-service spa, steps from Church of Our Lady of the Remedies
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site.
Hotel Casa Amelia offers 13 accommodations with a safe and free toiletries. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower. This Flores hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Hotel Casa Amelia, you're just a quick walk from Church of Our Lady of the Remedies. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante Casa Amelia
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Church of Our Lady of the Remedies and 3 minutes on foot from Las Guacamayas Biological Station
  • Airport shuttle service available for a fee
Hotel Casa Amelia offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Casa Amelia. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Flores hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Restaurante Casa Amelia – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Casa Amelia

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Amelia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 16.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 per person
  • Airport shuttle fee: USD 4 per person (one way)
  • Rollaway bed fee: USD 16.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Amelia Flores
Hotel Casa Amelia
Casa Amelia Flores
Casa Amelia
Hotel Casa Amelia Hotel
Hotel Casa Amelia Flores
Hotel Casa Amelia Hotel Flores

Hotel Casa Amelia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 74 reviews" "
Rating 8 - Good. 26 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a relaxing vacation is close to everything and at the same time is quiet
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, poor staff
The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Is an excellent hotel. The hotel was cleaned and staffs were friendly. The restaurant served good food. The location was excellent and the Wifi was very good to connect. Also, it had hot water and air conditioning. We recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Clean ,affordable great staff very knowledgeable and property was centrally located. Would definitely stay there again if in the area .
Stayed 2 nights in Jan 2024

8/10 Good

vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and affordable hotel to stay at!! the restaurant downstairs is super nice and convenient. great to have AC in the room too as it gets sooooo hot in flores. the view from the room was beautiful and the sunsets were great! only feedback is that the wifi was really bad from the room and wouldn’t connect. other than that great stay!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city or town
Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place Great Price
I really liked this hotel, they put me in a room on top of the roof overlooking the lake. Everything is in super close walking distance, it was clean and it had air conditioning.
Stayed 3 nights in Nov 2022

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It overlooks the lake. Clean and friendly. Nice restaurant. Beds very comfortable.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property but get some wifi
Great property, great location, great staff. Poor wifi.
Stayed 3 nights in Jun 2022

10/10 Excellent

Rebecca

Stayed 1 night in May 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little island, and this hotel. The views on the lake from the rooms are magical, the staff was awesome, and the restaurant on the ground floor made delicious local dishes. I would love to stay here again.
Stayed 1 night in Apr 2022

8/10 Good

elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last stop on a solo Guatemala trip
I really enjoyed my stay - I had a room on the third floor that opened up to the rooftop terrace. I enjoyed sitting on the roof listening to music, drinking beers & enjoying the sunset. It was nice that the hotel was right on the water. The room was very clean with great air conditioning, a pretty comfortable bed and soap/toiletries were provided. My only issue was that one morning when I woke up to take a shower there was no water coming from either the sink or shower head. I also had problems with hot water on two days. This was my last stop in Guatemala so I was somewhat used to this but it was a bit frustrating. My last night there was no hot water and I just decided to wait until the morning for a shower, but it was the same situation in the morning. I did finally let the front desk aware of this which they attempted to fix but it was too late since I was shortly checking out, I do recognize that I should have informed them of the problem earlier. Other than this issue, I did enjoy my stay at this hotel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Randy, Golden, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view was great, having a good restaurant with good food was enjoyable.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel has a good location and nice terrace. The room on the top floor has a great view but the ceiling is really low and not good for anyone tall. We were moved to a new room but the AC unit barely worked and was extremely loud.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious drinks and wonderful sunset view
Room was comfortable though the weather was hot. AC worked great, but took a while to cool down the room. Food at the restaurant in the hotel was fantastic! We came back multiple times for breakfast, drinks, and dinner. Staff was very helpful and took care of our bookings to go see Tikal. Sunsets from the rooftop were also beautiful
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival around 10:30pm, the person checking us in didn’t speak English, so we had some struggles communicating about payment. He was very understanding and let us wait until the next day to sort it out though. Everything was clean and the restaurant downstairs is excellent!
Stayed 2 nights in Jun 2019

10/10 Excellent

Ty, Salt Lake City

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a beautiful view of the lake. The rooms were clean and was a great place to crash for the night. Flores was amazing and loved it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to visit and the location is great. A easy located at in front of the lake. A safe place to walk at night and unbeatable price for the one bedroom.
Stayed 1 night in Apr 2019

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent clean comfortable lakeside hotel
great hotel in an ideal location on rhe lake. great shower, a/c worked great and staff were very helpful and cheery. only issue was that wifi wasn't great at times. staff speak great English and food was excellent if a tad pricey. who knew I would find excellent carpaccio in Guatemala!!! camarones al ajillo was fabulous.
Stayed 4 nights in Feb 2019

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Flores, Peten
Good service friendly and helpful staff, we will be going back there
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, friendly, a little over priced.
Rooms are simple. Staff friendly. Location right in the heart of Flores. Perhaps a little expensive for the quality.
Stayed 1 night in Oct 2018