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28 Mar 2024 by Steve Polche| Area Operations Director
Dear Ingo, Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced with the air conditioning unit and water pressure in your room. Your feedback is invaluable to us as we strive to provide a comfortable and enjoyable stay for all our guests.We have immediately notified our maintenance team to address the issues with the air conditioning unit and water pressure in your room. Rest assured that we will work diligently to resolve these issues promptly to ensure a more pleasant stay for you and future guests.We appreciate your understanding and patience as we work to rectify these issues. If there is anything else we can assist you with during your stay, please do not hesitate to contact our front desk staff.Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.Warm regards,
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hampton Inn Fort Myers Downtown also features an outdoor pool and a lift. Self parking is free. This 3-star Fort Myers hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Hampton Inn Fort Myers Downtown offers 118 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include baths or showers and complimentary toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
